Michelle is extremely knowledgeable and courteous. I would recommend you give Kent Jewelers a try…read more There are some beautiful pieces at the store and there is always something new every time you go in!

Super helpful and friendly. They helped me measure my ring, answered all my questions, and gave…read moregreat recommendations and options. Will definitely go back for any jewelry needs.

Quickly helped me take links out of my watch with no damage to it, and also went above and beyond…read moreto get information on other inventory they could get me.

Horrible everything....service, management and especially the jewelery. Management pushes phony…read more(lab created diamonds) because they are HUGE and expensive; and the case jewelery is cheap looking. The manager talked my husband into a fake lab created diamond, when he had brought my good jewerly as an example of my taste. NOTHING is fake, except now my new piece. They are more than willing to take back the fake glass if I double down and buy another piece with them at twice what we already paid. Men, ladies want quality, this mall jeweler wraps up fake diamonds in 18K to make you feel like you are getting something special. A pig in 18K is still a pig. And the regional manager is contencouis and likes to correct you like you are 12. Don't go here. You'd be better off at a pawn shop.

August 29 , 2022 Capones must be independently wealthy and…read morenot need business because I walked in there this morning knowing what type engagement ring my son wanted to buy and was ready to order and put a deposit down. I walked in and stood and sat down by the engagement rings. . I stayed there looking at my choices with no sales person around. Finally at the front of the store I got a hello and that was it. Not "can I help you ", "how are you today ".... Nothing . I walked around with him still not engaging in why I may be there. I decided that I was not going to give my business to someone who didn't care to engage and ask why I was there and how could he help. He lost a potentially nice sale but then again maybe in these hard times for small business owners he didn't need the sale.

After I called Capone's and shared my story of the lack of communication with the watch, one of the…read moreemployees gave me a $10 refund, apologizing for the wrong estimate. I'm very appreciative of this offer, and I hope they are sure to not make this mistake again with future customers.

My first visit to this store was well worth the 40 minute drive. P.R. Sturgill was patient and…read moreeducated me as he thoroughly examined the estate jewelry that I brought in to sell. The price he offered me on the four pieces he bought was fair, although lower than the insurance appraisal of course! I recommend him and his store, which was well staffed and well stocked with estate jewelry, which is apparently his specialty.

Sturgill Fine Jewelry is located in downtown Radford, Virginia. They have an excellent selection of…read morefine jewelry with pieces to fit any budget. If you are looking for a one of a kind piece, P.R.Sturgill will have it for you. We purchased our wedding rings from Sturgill and we are very impressed with the quality and selection. The wife has received many compliments on her wedding rings. We will be celebrating our 10th anniversary in a couple of months and couldn't be happier. -Excellent customer service -Quality selection -Jewelry cleaning offered -Jewelry repairs -One of a kind pieces

I absolutely recommend Todd's Jewelry Store! Whether you are looking for something new or…read morecustomized.... Todd , Family and Staff are very welcoming, friendly and helpful. I/We recently had a very special engagement ring created with family stones (extremely sentimental). Outstanding quality, craftsmenship and fair pricing. I look forward to doing future business at Todd's.

Todd's is awesome! He provides excellent pricing and takes his time w customers. Beautiful…read morejewelry and he can custom make jewelry. Stop by, you won't be disappointed!

I brought my ring to Todd's for emergency repair on May 4 after it had been accidentally run over,…read moreand my wedding was the very next day. At first, they were very kind and willing to help us on short notice, which I genuinely appreciated. My fiancé and I were visiting from Florida and had a hard time finding anyone willing to attempt the repair that quickly, so I do want to acknowledge that. However, the condition of the ring when I received it back was extremely upsetting. I have photos of the ring before the accident, after the accident, and after the repair. After the accident, the center stone had popped up and the gold was bent, but none of the small diamonds were missing, and the gold itself did not have the type of damage it had after the repair. When I got the ring back, the gold appeared heavily damaged, multiple side diamonds were missing, and one side even appears to have a stone that does not match the original stones. In total, I am missing four diamonds, and one stone appears to not be mine. The solder work on the band also looks poorly done, and the ring honestly looked worse after the repair than it did when I dropped it off. The stone band is still spaced and bent around the green stone. During the repair, the son told us that some of the small stones were popping out but that he put them back. However, they clearly were not all put back, and when we later called, the father said he did not touch the stones at all, which contradicted what we were originally told. We contacted Todd's, sent photos, and tried to discuss the issue. Since we are now back in Florida, coming in person is not possible. They told us they could not do anything based on photos and that we would need to ship the ring back. After receiving the ring in this condition, I am not comfortable sending it back to them. We requested a partial refund so we could take it to the original jeweler for proper repair. The response was extremely disappointing. The father became rude with my husband, said, "Yeah, that's not gonna happen, buddy," and hung up on him. Given their prior reviews and the confidence they seemed to have in their work, I expected more accountability and compassion, especially for something as important as a wedding ring. Unfortunately, based on my experience, I cannot recommend Todd's for repair work. I am disappointed not only in the craftsmanship, but also in the customer service after the issue was brought to their attention. My ring looked better after being run over than it did when I got it back from a professional jeweler.

Do not. I repeat. DO. NOT. GO. TO. TODDS JEWELRY.  I am so disgusted and heart broken over my whole…read moreexperience. It's took me some time to muster up enough energy to write a review based on my experience. To be honest I wasn't even going to write any type of review at all because I just want to be over and done with the whole experience. The only reason I'm even writing a review is because I don't want what happened to me, to happen to someone else. And so many people that I've told my story to has told me to write up a review. So here we are. If I could give ZERO or even NEGATIVE STARS I would do that. This is going to be quite a long review/story. My great grandmothers rings were passed down to me from her personally. They are old and very antique. Beautiful rings. I admit they were worn but you'd expect that from 100+ year old rings. I was recently proposed to by my boyfriend and told him that we'd need to get my great grandmothers rings fixed because they are my wedding rings. I took my rings to Todd's. Now, the rings had been stretched previously. We asked Todd's if the rings could be stretched even more by adding a piece of gold onto the band and they said yes, that it was possible and doable. So we handed the rings over with the promise of them being taken care of, cleaned, and stretched to fit onto my finger. 2 weeks later we got a call that the rings were done. Todd's son pulled out the rings from a black lace tie sack that they had them in. I thought I was going to have a heart attack. They were so bad, the band looked like a thin piece of string. When I tried to put on the ring it  felt like it was cutting me from jagged edges on the band. I was almost in tears. The only reason I didn't start crying was because of the anger I was feeling. Not only were the rings messed up, Todd's son, Tj told me to spray and I quote SPRAY SOME WINDEX ON MY FINGER FOR THEM TO SLIDE ON AND OFF WITHOUT THE BAND BREAKING. Then proceeded to charge me $115... Not only did he mess up my great grandmothers heirloom rings, but even charged me for the shitty job that they did. Which here in a few seconds you're going to read what actually happened to my rings. I finally found a jeweler. Named Philip Sturgill. P.R Sturgill from Radford. (Such an amazing, caring, sweet man) he took my rings. Started to look at them and to my surprise told me what I already had figured. Todd's Jewelry had royally screwed up my rings. They put them on a sizing cone and HAMMERED the band to "try to make it a bigger size" they also DID NOT CLEAN my rings.... So. Long story short. Todd's Jewelry... - Didn't clean my rings - Didn't add a piece of gold on each band to make them bigger - Hammered my nails on a sizing cone to make them bigger and in result to doing that made them look terrible and jagged - Charged me $115 in this economy to fuck up my rings My advice. Go to P.R Sturgill. He took my rings. Fixed them. Cleaned them (actually cleaned them cleaned them), and did a beautiful job while he was at it. PHILIP STURGILL treated me like family... he cared about what was going on with me and listened to me and fixed what Todd's Jewelry messed up..

I brought my ill-fitted diamond rind with the nearly broken setting from another local "send-out"…read morejewelry store. The AmRhein's consultant listened and examined my ring. She brought the in-house jeweler to see what he could do to repair what the other shop had had done. AmRhein's jeweler listened to my concerns, examined my finger size and shape (older with arthritic knuckles) and asked about my daily activities (). He suggested some options, told me that he could and would work the repair I chose and DID for 1/6 the charge from the store which broke my band. I am now an AmRhein customer and so glad to be!

A family member requested that I hire AmRheins to polish an entire set (12 place settings) of…read moresterling silver flatware that they wanted to gift to someone. What an incredible job AmRhein's did. The set, vintage 1950's, looked almost brand new when finished. It made a lovely gift and I was very appreciative of the time and effort AmRhein's took to get this just right. In addition, I have had AmRhein's repair and resize several pieces of jewelry for me in the past year and they have done an excellent job.

I love shopping in Fringe Benefit. Happy to find well made clothes that fit well and look great!…read moreThe staff are also super friendly and helpful!

Excellent selection of versatile fashionable womenswear. The owner and sales staff will go the…read moreextra mile to help you find items you need and sometimes place special orders. I know several men who regularly shop for gifts for their wives at Fringe Benefit, too.

Ponnie helps you with ideas for your wardrobe that will accentuate your positive body types.read more

Always a great selection of the seasons newest fashion trends. Friendly home town employees. Prices…read moreare fair and not overly expensive. Ponnie runs and is always in the store helping her customers.