Professional, personal and attentive. This company did not hesitate to help me. I sent one e-mail…read moreand received a lengthy response explaining everything. I was completely blown away. Thank you for taking the time to reply and show me you cared. This is how business should be done.

The prong on my engagement ring needed to be fixed and I asked about having it resized. I was…read morequoted $100/120. I was told it would take 4 weeks. I didn't hear anything for 6 weeks so I contacted them to find out what was going on and since they mail their jewelry out to be repaired, they had to contact the person. When I finally got a quote it was for $600. I asked how much it would be just to repair it and I waited a few more weeks for that number. The entire process took almost 3 months and every time I had to initiate the communication. They didn't even start working on it until 2 weeks before I received it. Communication was horrible and no apology or discount was given. I would not recommend them for jewelry repair.

Great and friendly service! Wide selection of affordable jewelry! I purchased a beautiful white…read moregold chain.

Horrible everything....service, management and especially the jewelery. Management pushes phony…read more(lab created diamonds) because they are HUGE and expensive; and the case jewelery is cheap looking. The manager talked my husband into a fake lab created diamond, when he had brought my good jewerly as an example of my taste. NOTHING is fake, except now my new piece. They are more than willing to take back the fake glass if I double down and buy another piece with them at twice what we already paid. Men, ladies want quality, this mall jeweler wraps up fake diamonds in 18K to make you feel like you are getting something special. A pig in 18K is still a pig. And the regional manager is contencouis and likes to correct you like you are 12. Don't go here. You'd be better off at a pawn shop.

Best local fine craft gallery in the area. Well-curated selection is impeccable and it doesn't get…read moreany friendlier than this sweet little shop's owner and staff. Not to be missed!

This store has a nice selection of fine crafts for yourself or others. They have a wide range of…read moreprices from a few dollars to hundreds for soapstone carvings. Good pottery, good photos and art work.

My first visit to this store was well worth the 40 minute drive. P.R. Sturgill was patient and…read moreeducated me as he thoroughly examined the estate jewelry that I brought in to sell. The price he offered me on the four pieces he bought was fair, although lower than the insurance appraisal of course! I recommend him and his store, which was well staffed and well stocked with estate jewelry, which is apparently his specialty.

Sturgill Fine Jewelry is located in downtown Radford, Virginia. They have an excellent selection of…read morefine jewelry with pieces to fit any budget. If you are looking for a one of a kind piece, P.R.Sturgill will have it for you. We purchased our wedding rings from Sturgill and we are very impressed with the quality and selection. The wife has received many compliments on her wedding rings. We will be celebrating our 10th anniversary in a couple of months and couldn't be happier. -Excellent customer service -Quality selection -Jewelry cleaning offered -Jewelry repairs -One of a kind pieces

Todd was fantastic at helping me find a new wedding band that fits my personality AND price range!…read moreHe even had it resized for me in under 24hrs. We love Todd's!

I always have a great experience walking through these doors! Everyone is so helpful and they have…read moresome of the most beautiful jewelry! Not like your cookie cutter mall jewelry either! Also check out their gold roses!!

USE CAUTION I brought my wedding set in to have the wedding band duplicated so I could have a…read morematching band for the other side of my engagement ring as a 50'th wedding celebration. The owner told me he could make an exact duplicate of the 3 stone band and he had a company he sent it to that made a computer generated wax mold that would be identical to the original band. I received the copy and it wasn't identical. He sent it back a few times but it was never identical. I asked him to send the attempted duplicate ring back and reset my stone and just refund my money and we could call it quits. He became enraged and ordered me out of the store and told me he was calling the police and having them serve me with a No Trespass Order. He said he was not removing the new attempt ed duplicate ring. He was not resetting my engagement ring stone and he was not refunding my money. I was dumbfounded. I waited on the porch for the porch for the promised No Trespass Order. I have since taken the ring to 2 other Jewelers who said the ring is not identical. The stones are different sizes, set crooked and the new ring is not able to set next to the original ring properly. I should have been shown the wax ring for approval prior to the new ring being made. PLEASE TAKE YOUR PRESCIOUS JEWELRY SOMEWHERE ELSE. Read other reviews. Don't just take it here because it's convenient and he seems like a nice guy. When frustrated, he will turn on you in a second.

I brought my ring to Todd's for emergency repair on May 4 after it had been accidentally run over,…read moreand my wedding was the very next day. At first, they were very kind and willing to help us on short notice, which I genuinely appreciated. My fiancé and I were visiting from Florida and had a hard time finding anyone willing to attempt the repair that quickly, so I do want to acknowledge that. However, the condition of the ring when I received it back was extremely upsetting. I have photos of the ring before the accident, after the accident, and after the repair. After the accident, the center stone had popped up and the gold was bent, but none of the small diamonds were missing, and the gold itself did not have the type of damage it had after the repair. When I got the ring back, the gold appeared heavily damaged, multiple side diamonds were missing, and one side even appears to have a stone that does not match the original stones. In total, I am missing four diamonds, and one stone appears to not be mine. The solder work on the band also looks poorly done, and the ring honestly looked worse after the repair than it did when I dropped it off. The stone band is still spaced and bent around the green stone. During the repair, the son told us that some of the small stones were popping out but that he put them back. However, they clearly were not all put back, and when we later called, the father said he did not touch the stones at all, which contradicted what we were originally told. We contacted Todd's, sent photos, and tried to discuss the issue. Since we are now back in Florida, coming in person is not possible. They told us they could not do anything based on photos and that we would need to ship the ring back. After receiving the ring in this condition, I am not comfortable sending it back to them. We requested a partial refund so we could take it to the original jeweler for proper repair. The response was extremely disappointing. The father became rude with my husband, said, "Yeah, that's not gonna happen, buddy," and hung up on him. Given their prior reviews and the confidence they seemed to have in their work, I expected more accountability and compassion, especially for something as important as a wedding ring. Unfortunately, based on my experience, I cannot recommend Todd's for repair work. I am disappointed not only in the craftsmanship, but also in the customer service after the issue was brought to their attention. My ring looked better after being run over than it did when I got it back from a professional jeweler.

Fabulous jewelry store! Great selection of fine jewelry and the service is fantastic and…read moreknowledgeable!

I brought my ill-fitted diamond rind with the nearly broken setting from another local "send-out"…read morejewelry store. The AmRhein's consultant listened and examined my ring. She brought the in-house jeweler to see what he could do to repair what the other shop had had done. AmRhein's jeweler listened to my concerns, examined my finger size and shape (older with arthritic knuckles) and asked about my daily activities (). He suggested some options, told me that he could and would work the repair I chose and DID for 1/6 the charge from the store which broke my band. I am now an AmRhein customer and so glad to be!

I love shopping in Fringe Benefit. Happy to find well made clothes that fit well and look great!…read moreThe staff are also super friendly and helpful!

Excellent selection of versatile fashionable womenswear. The owner and sales staff will go the…read moreextra mile to help you find items you need and sometimes place special orders. I know several men who regularly shop for gifts for their wives at Fringe Benefit, too.

Ponnie helps you with ideas for your wardrobe that will accentuate your positive body types.read more

Always a great selection of the seasons newest fashion trends. Friendly home town employees. Prices…read moreare fair and not overly expensive. Ponnie runs and is always in the store helping her customers.