Just moved to the area and the anxious person that I am was nervous about my dog seeing someone new…read more(we had been to the same vet for the last several years in Houston.) Dr. Gittings made all my nerves disappear. She was very thorough with the exam and genuinely listened and addressed all my concerns. The tech, Ladasha was so sweet and gentle with my dog too. The office staff was nice and friendly. We came back for a second visit to see a vet tech and she was so sweet and kind to my pups. I felt like my pups was safe when they took her back. I also appreciate that the office accepts care credit, as anyone with a pet knows that their visits can get expensive over time. Overall I am excited to have picked this place. I feel like my dog is in good hands.

In my opinion, Farrell Animal hospital in Arlington is number one. I have visited quite a few…read moredifferent veterinarians in Arlington and I wouldn't take my pets anywhere else. They really care about the animals and it shows. Excellent veterinarian doctors and vet techs. Highly recommend!

Small vet office. No large staff to pay. So it's affordable…read more They take good care of the animals and are very nice people, Who care. That means a lot in today's society So to sum it up Reasonably affordable care. Very friendly, very caring. Very knowledgeable. Won't price gouge

Very reasonable charges because they keep a low overhead and its small but Beth and Dr.Siagi take…read moregood care of your precious pets. Its not a big, shiny, fancy facility so if that's what you need this will not be your place. I hope they stay open for years to come.

After two disappointing experiences at other local clinics (including one of the more 'popular'…read moreones in town), I am so grateful a friend recommended this practice. The staff on the phone was patient and kind. When we arrived, the front desk team was welcoming, and the Vet Tech was incredibly thorough, taking the time to listen and take detailed notes. Dr. Tran is fantastic. He is personable, professional and, most importantly, he actually took my concerns seriously. He worked with me to create a care plan that respected my preferences and was in the best interest of our pup. It's rare to find a team where everyone is on the same page. We've found our new vet!

Being dropped as a client because your accused of using foul language after over 5 yrs but only…read moretext provided showing no such language and being sent what a clinics front desk wants to say vs reality and gifts of gratitude over the years after each procedure of surgery or kennel stay only to be treated and told I'm one of 2200+ clients see the pictures and make your own decision when choosing this clinic

Amazing caring staff. Flexibility scheduling appointments…read more I brought in a stray kitten who had a broken leg and other wounds, and they showed great compassion for the little guy. They were not only great at getting him fixed up but they were able to take care of surgery that he needed. Staff is so nice and obviously love animals. We are bringing our other cat here too from now on.

Great Doctor and wonderful staff. Always friendly, They make sure to get you in the same day. If…read moreyou're pet is a patient they will get you in and take care of your dogs or cats.

If you love your pets, please don't bring them here. This place is the reason my two year old…read moreGerman Shepherd passed away and all they could say was, " It happens". My dog was healthy and went in for a simple neuter and he never woke up. You take your pets to a vet because you have faith in their knowledge and their education and that's what we believed. Instead of taking care of him as they should have which includes taking tests BEFORE surgery, we got a call 30 minutes later that he was gone. Please please please find somewhere else, another vet that actually knows what she is doing, so you don't lose your baby like we did.

I am new to the area and tried out this practice based off of the wonderful reviews and I was not…read morelet down! Wonderful Vet, they were amazing with my dog had a very clean facility in gave me some new advice. I had never received before. Very happy I tried them out.

As parents of a new patient we were very pleased with how our first visit went. Our dog is 13 and…read morehas a long, long history of chronic and acute illnesses. She's a hot mess. Finding a new vet is so hard but when we moved to Arlington last month we knew it was going to be important to start with someone near. We had a visit with Dr. Monton. She was great. We are so hopeful that we can establish a great vet-puppy parent partnership to continue helping our little old lady thrive at her advanced age.

I have been using Crossroads for almost three years! Never had a problem with the service…read more I trust ALL of the employees with my baby Pomeranian BEAR

Been using this vet office for a couple of years, since start of COVID actually and have always…read morefound them to be professional and courteous. I have a difficult boy because he wasn't treated very well the first half of his life so he doesn't really like veterinarians. They have always been very good in working with him and understanding his issues. All of the above things I would actually expect from a vets office but this past week when my pup was really sick they went above and beyond. I called and they had no openings and recommended I visit an emergency pet hospital close by. I was upset but of course understood and hung up and started making arraignments to visit the pet ER when I got a call back that someone had cancelled and I could bring him in right away. I'm really sorry that someone cancelled their surgery but so happy that my boy was able to be seen. A couple of days later and he is on his way to being 100% and I couldn't recommend this clinic enough.

I started bringing in Sweetie a couple of months ago, because I could tell from her behavior that…read moresomething was wrong. Each time the Vet insisted that he could not find anything, that there was nothing there that jumped out as being glaringly wrong. Over the course of multiple months, they tried a couple of different medications. Did blood work and charged me hundreds of dollars and still insisted that they could not find anything. Sweatie passed away recently, and in looking back the sense that I have is that they were far more interested in taking as much money from me as they possibly could as opposed to treating my cat. At best there incompetent at worst there padding their bottom line at my expense and the expense of my animal. I had already made the decision to get a 2nd opinion, regrettably my animal passed away before I could follow through on that.

As a soon to be veterinarian in 6 months I wouldn't take my pets anywhere else. The staff will go…read moreabove and beyond to care for your pet.

So grateful I found Animal Health Care Center after relocating to Texas! Dr. Brown has been amazing…read moreto work with. Shortly after establishing care, we discovered a mass on my 10yo boxer mix. After some testing, it was determined to be a MCT and we scheduled surgery right away. On surgery day, Dr. Brown and staff did a full scan and tested every little lump and bump, and found another MCT on my sweet boy. Because of Dr. Brown and the staff's diligence, we were able to remove both masses before they had a chance to spread. Skip to yesterday, we established care for my second pup. She has a bit of a rocky past and has been known to get a bit nippy, so naturally I have been dreading bringing her in to update vaccines. Well, I could not be more pleased with the outcome! Alex was so calm with her, communicating to the rest of the staff regarding her needs, and the whole appointment went better than I could have asked for! She even gave the staff a few kisses of approval after all the pokes were done. I have never written a review before, but Dr. Brown, Alex, and the front desk staff have been amazing to work with and deserve all the praises!

We absolutely love our groomer, Brandy! We have a rescue who had a really hard start in his life…read moreand doesn't let anybody get too acquainted with his paws or ears. Somehow, he comes back from Brandy's station looking like a show pup! Having a long-haired dog has been an adjustment. I'm so thankful she's been able to do what I could not. Can't recommend having Brandy groom your dogs enough. She's the BEST!

Dr. Carey (I'm sorry if I misspelled her name) was very kind and patient when talking with me about…read moreBella. She made some suggestions on how we could treat her gut issues while treating her for her kidney and heart issues. I know we have limited time with our old girl, but was happy Dr. Carey wasn't giving up on her.

I have a very anxious dog. When it storms, he can't be left alone. I-20 is always there for us when…read moreI need them. Hank loves them and they take great care of him when he is there.

I was disappointed by the communication and service I received at I-20 Animal Medical Center today…read moreregarding the dental surgery scheduled for Abby, my 12 1/2-year-old Springer Spaniel. From earlier conversations, I understood that today's appointment would be a pre-operative examination by a qualified veterinarian to evaluate Abby's health and suitability for surgery. It was never made clear that an additional consultation with the surgical team would be needed before the operation. When I asked the front desk why this step had not been communicated, the staff member could not explain. She did, however, confirm that the consultation would entail an extra charge and that the team would have to examine Abby. I replied, 'Examine what?' Today's appointment ($556.50) with Dr. Jordan Kraft, DVM, had already confirmed Abby's condition so that we could proceed with the surgery. Again, the staff member couldn't provide any further details. I stressed that it had taken us an hour to get to the office and that I would only proceed if the consultation and surgery could be done the same day. Based on today's examination results and her vital signs, I concluded that Abby was healthy enough to proceed with the surgery. If a further consultation is needed, you must clearly state the reason, the cost, and the scheduling arrangements. The lack of clear answers annoyed me and made me doubt whether the extra charge was worthwhile. I expected more transparency and better customer service.