They were great to work with me over the phone. We set up an appointment so they could see what was…read moreneeded, and they took care of it quickly. I found them to be very responsive and knowledgeable a great value for the money Will use them again

Amazing customer service, appointment was fast and they were on time and ready to work…read more Thank you, Kurt

Fusion air did a great job for my family. They were very quick with their response and so helpful…read more I appreciate Des, Sandra, and Maverick. Together, they repaired our air conditioning on one of the hottest days of the year. Their prices were very reasonable and they went out of their way to meet our needs. I highly recommend Fusion.

I was visiting family in Fort Smith. Our upstairs room temperatures exceeded 100 degrees and our…read morevents were blowing warm air. Fusion Heat and Air sent technician Bryan Wall. Bryan was very sharp and professional! He used his tools to connect to the A/C unit and explained to us what he saw. The freon was very low so Bryan started a recharge. During the recharge, he answered our questions, explained the different parts of the system, and was a wealth of information! Bryan took the time to monitor the system during and after the recharge. He showed us that the system was holding the charge and what kind of performance to expect going forward. Our A/C is blowing cold air again and our upstairs rooms are staying cold. We are soo glad we were able to work with Bryan. We highly recommend Bryan and Fusion Heat and Air!

They were able to come out same day and figured out the issue pretty quickly. They were friendly,…read moreexplained the issue, didn't try and upsell us or do anything other than wait they came to fix. Got our A/C back up and running quickly. Would definitely recommend!

Excellent service some customers don't understand life. A excellent person with a bad female in his…read morelife. For service call 4792595623 2 years experience and just an all around good guy. Washers dryers water heaters and more installation and removal. Tammy r is a disgruntled employee and a liar. Telling you one thing and doing another. Thank you all for your business.

At this point I'm not a happy customer. Called Kenny on 26July2019 regarding the freezer in my…read morerefrigerator not working properly. He arrived that same day. Informed him I did some research online from which my husband removed the back panel from inside the freezer and found frost build up. According to the research it states to defrost the unit with a hair dryer, order and replace the defrost thermostat. Before we invested in funds to do this we wanted a proper diagnosis. Kenny checked the unit out and cleaned our coils. He stated what we needed was a new main power board. I ordered the main power board. On 02Aug2019 I received the main board and contacted Kenny to install. He came out and installed it the same day. The next morning when we checked everything our freezer wasn't freezing. I contacted Kenny regarding this. He had me unplug the unit and plug it back in. Listen to hear if the fan and compressor was running, which it was. Stated he would be back over again if not that day then the following day. I kept him informed of the temperature and ice-maker operation throughout the day. He stated he may have to change the temperature sensor in the freezer and believed he may have some. Stated he would get back to me. The next day, 04Aug2019 I had not heard anything from him so I sent a text asking if he was still planning on coming out today. At which he replied he had to move unexpectedly. On 05Aug2019, I sent a text and received back an explanation to his unexpected move. 06Aug2019 I informed Kenny that I understood he was in the middle of a housing issue but I still needed my refrigerator fixed. He advised me to contact another repair company. So I am out of money for part and repairs and still have a broken refrigerator. He informed me on the two repair visits at my home that he stood behind his work at which I can't say I feel is true.

Kenny installed our garage doors two years ago. One wasn't closing right, so I called on Tuesday…read moreafternoon. He was on a ladder in my garage Wednesday afternoon fixing it. Then, he wouldn't take my money. Nice to see a business stand behind their work and do their customers right!

Called them to buy some garage door parts. Never heard back from them. I'm assuming it was because…read moreI live in Arkansas.

We have used this service 4-5 times in the last 3-4 years. Our 1st home was a mobile home with a…read morevery old A/C unit. Whenever we called they were very prompt and even if parts had to be ordered they still repaired this ASAP. We moved again to a house and a fan motor went out of this 2002 3- ton unit. The day we called was the day it was looked over and in a few minutes we knew what was wrong. It was fixed the next day. This company is VERY fast on diagnosing the problem and repairs it promptly. They also explain and show you what is wrong and how much it will cost. We would never use anyone else.

I don't usually write bad reviews, but this takes the cake! We had an air conditioning unit put in…read morelast summer by American Energy Guard, and they quoted us a price that was fairly reasonable. When they installed our unit, however, they put the extremely old pump back in. He put in the new pump after we called him on it, but then later tried to tack on extra cost for other things. We refused to pay the extra cost, and now in the coldest part of the winter, we are very cold. He refuses to come out to fix the problem because we (fairly) refused to pay the extra. Having tried to get someone else to fix it, we have found that it will void our warranty if anyone else services it, since it's under a year old. My advice: Don't even think about using American Energy Guard for your air conditioning.

I can't click less than a one star. His prices maybe cheap, but you get what you pay for. Started…read morea replumping job and left us without water for week. He never came back to finish the job. we had to pay someone again to finish it.

Great service from start to finish! Recommended by a good…read morefriend, they were courteous, professional, reasonably priced, and did a GREAT job! My wife stays home and she didn't feel uncomfortable at all dealing with Mike (?) and the extras he recommended didn't add much to the cost at all - but we had the final say! Will call them next time I need a plumber!

We had Air-Con come out and replace the evap coil. They were not only very fast to respond, but…read morethey had the best price of any estimate that I received. They were extremely professional with great quality parts. I will be calling them with any air conditioning or heating problem I may have in the future. I could not be any happier with the job done.