Shady business practices. Asked them, IN WRITING, in both October 2023 and again last week to delete my credit card info from their system or if they can't do that, my user profile entirely. Instead they just opt me out of six months of deliveries, and then once that is done I'm automatically resigned up for another 6 months of deliveries. I am not happy with the product. I do not want deliveries, yet somehow they keep opting me in with my explicit written instruction to please STOP. After rereading my emails, I don't understand how one can misinterpret "Can you please remove my card from your system Or completely delete my user profile?" & "Please remove my credit card. I DO NOT want deliveries automatically done." But here we are. On Yelp. Trying to get some type of competent support so my credit card isn't fraudulently charged. read more

The last time I sent someone flowers I labored over the task. I sought a very specific aesthetic and not what I called a "FTD floral arrangement". I wanted it artsy and thoughtful, a flower arrangement that said something about both me and the person I was sending it to. Matilda's Bloombox wasn't on my radar at the time but having been surprised with one of their deliveries recently, I wish it had been. From the arrival of the long cardboard box to the whimsical insert telling me more about each flower/greenery (how to make the most of it and how to arrange it) I was sold. This is both artful and thoughtful and face it: putting flowers into a vase really isn't a task above your pay grade. What Matilda's Bloombox does is combine great graphic design with a pinch of Etsy and a DYI aesthetic and the whole thing is just very "now". This is not your mother's flower delivery service (but Mom would no doubt love a delivery or subscription). Get on their web site and you can see just how on brand the whole enterprise is. Matilda's offers a subscription flower delivery program that costs $39 per order with no additional delivery charges for subscribers. Delivery frequency is set by you, the subscriber, and can be as frequent or as infrequent as desired. To send flowers from Matilda's to others a delivery fee ($29) is added but in my experience, that will still run less than most floral delivery services. Of course, with this setup you aren't being handed a vase full of flowers. You are receiving a boxful of flowers and the job of arranging them is yours. I did and was quite pleased. Matilda's Bloombox feels sweet, organic, and home-grown and their web-site speaks to me in a way that most other flower delivery services sites do not. read more

Matilda's Bloombox - Brightening up my surroundings and my day! - Florists Near Me - San Francisco, California

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Like interior design, flower arranging is one of those creative skills that seems like you might instinctively be able to pull off with some effort. Predictably, no flower arrangement I attempt looks anything close to my bohemian pixie dream girl inspiration, until now. Matilda's Bloombox is a DIY subscription floral service that puts you at the helm of artistic flower arrangement. Their pretty enclosure includes beautiful, hand drawn, step-by-step instructions along with an inspiration photo, which together with your newly arrived flowers and greenery, will help you create that perfect arrangement. At $39, and with free shipping in the Bay Area, this San-Francisco based subscription service sources flowers locally by what is in season, and is a relative deal and a whole lot of fun. My first Bloombox arrived, delivered to my door, in a long, well designed cardboard box and as I got to work, with my card and flowers, things came together quickly. This bouquet was aptly named, "First of Spring" and included a unique mélange of flowers: snapdragons, olive branches, playa blanca roses, delicate Hanoi Ranunculus and even a pincushion protea. Despite past fail solo attempts at floral arranging, I found with Matilda's Bloombox, I really was able to make a lovely bouquet that channels spring and lives up to my inspiration. read more

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I've been a regular customer of Matilda's bloombox since before the pandemic and I've had some of the most gorgeous arrangements that rival artisans stands in my area. I order flowers every other week and they mostly last for this time frame. The volume of flowers is usually enough to split between a couple of vases so I can do a table arrangement and a smaller one for my bathroom. Over time their service has improved and expanded to the East Bay. Recently they implemented a text notification system so I know when my flowers will arrive and can plan my day to get them in water. This little family business is genuinely nice, consistent and delightful. They are always striving to provide excellent quality. I always look forward to my Bloombox delivery. read more

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I have been a Matilda's Bloombox member for about 4 years. I love them!! The flowers are amazing and they teach so much about the flowers and how to arrange them. Top notch service for the price as well. Love it!! Angela read more

Amazing work-sponsored workshop, Emily was an engaging host who made flower arranging fun and inspirational and we enjoyed hearing about all the different flowers sourced locally and simple flower arranging theory. The after effects of the workshop are a lot of us now have made getting fresh flowers a habit and we learned enough in the workshop to make anything look decent. Here is a link to the group workshop which was 30 minutes long, the flowers and vase were delivered right to peoples doors all over the Bay Area, and conducted over Zoom. My group had flowers selected to have an Indian theme and it was cool to see how different but beautiful everyone's flowers came out: https://matildasbloombox.com/Flowerbarevents The nice thing about this small business is the flowers can be ordered at anytime and you won't be trapped into the classic subscription model. Highly recommend checking them out! read more

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Oh my gosh I love their business model. I learned about Matilda's Bloombox from my (very thoughtful) boyfriend who sent me a box as a surprise while he was on a business trip. I had been ordering from Bouqs for a while now, but I always found them to be too expensive for what I got! In terms of the flowers, I was SUPER impressed with how fresh the first bouquet was and then how long it lasted (2+ weeks). I also loved that the boxes are delivered gently and thoughtfully (and not just thrown on our doorsteps like some other flower delivery services). Everything about the package is also very thoughtfully done, including the explanation of the different elements in the bouquet and the step by step guide on how to put together the flower display. Honestly, put together, everything looks SO much more expensive than it actually is. $39 for a box of flowers is unheard of! As others have mentioned, the variety of flowers is wonderful and are all locally sourced. They do their best to support small businesses, especially once that have been hit hard by the changing climate in the flower-growing world. I love them and have been recommending them widely to my friends. I also just sent my mom her first box and will definitely be sending her more! read more

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Like everyone else has mentioned, these flowers are awesome and I have been impressed so far. I've only gotten my first box but it was gorgeous, came with detailed instructions and tips on how to arrange them, and has lasted several weeks so far. There was a small issue with delivery but they called me and made sure they still delivered which I really appreciated. At around $40 for each delivery of beautiful fresh flowers, it's also a pretty good deal for the size of bouquet and quality of everything (plus this includes delivery). Their website is also really easy to use and you can edit the delivery days without any issue- they have new arrangements every week but you can skip weeks and edit your delivery dates based on what they have for that week (and your cost is the same regardless of how often your deliveries are). I personally plan to have mine delivered every 3-4 weeks. Definitely a nice thing to look forward to. If you're looking for a local florist, I highly recommend Matilda's! read more

Matilda's Bloombox - This was a couple days after they arrived. They have now opened up a lot more (about 10 days later) and look to still be doing really well - Florists Near Me - San Francisco, California

Matilda's Bloombox is absolutely AMAZING! I first was introduced to their company by a coworker in December when we were doing a tam-building event. We did a wreath decorating party together and WOW, what a stunning, and FUN successful way to bring the team together. The packages were lovely and delivered on time for our event. They are elegant and have instructions in each box so it was easy for anyone to be able to put a wreath together. I myself had never created a wreath and after following the simple instructions and using the beautiful blooms it looked like I had been building these beauties for years. The most fun part was that even though we all got the same "ingredients" we each came up with a beautiful and unique wreath to take home or gift. Most recently, given COVID, I have been signing up for bloom box deliveries and plan to do virtual bouquet builds with my friends to help us stay connected. It also feels great to be supporting this awesome local business and let's be honest, having some gorgeous flowers in my home will certainly help brighten the mood! If you are looking for a fun team or group activity, I highly suggest reaching out. They have great flowers and an amazing team who want nothing but beautiful arrangements in every home and life. read more

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Fabulously fresh flowers delivered weekly! Love the "how to arrange" instructions in every box. Thank you Matilda's Bloombox for brightening my house week after week! read more

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My friend ordered flowers from me here and I loved them! This particular order came with lovely dahlias (one of my favorite flowers), proteas (first time getting these type of flowers), white tulips, olive leaves, green mist lace, and dried lavender. The green mist lace smelled amazing! The flower box comes with detailed instructions of how to arrange them and I appreciate that the flowers are sourced from local vendors in California. What a joy receiving these flowers! read more

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Matilda's Bloombox has the most beautiful flowers. And it's super affordable. The weekly deliveries are something I look forward to every Wednesday. It's easy to opt out for the week and their customer service is amazing! You can tell the owners really pour their heart and soul into their business. read more

Matilda's Bloombox - Beautiful flowers by Matilda's Bloombox - Florists Near Me - San Francisco, California

This is my 2nd box so far. Really enjoyed having flowers picked out for me so I can have a meditative and creative time arranging them every week. It's like having your own garden without the work of gardening. Flowers come freshly cut and bloom with you, peaking around the 3rd - 4th day and stay nice until next week's delivery. I found that having chicken wires inside the vase helps better secure the flowers. read more

Matilda's Bloombox - David Austin roses, tulips and jasmine. - Florists Near Me - San Francisco, California

Used to love the service, but have noticed reductions in quality over time. Now I only end up getting them by surprise when I forget to cancel every 6 months. The last arrangement was almost insulting- one peony that wilted and just filler. read more

Beautifully curated florals, transparent business practices and partnerships, and educating around plants and care!!! Their customer service, prices, and quality are always top notch! I've used their services long term for most of 2020, gifted a few bunches to friends/family, and will recommend to brighten anyone's week. read more

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I enjoy these flower arrangements that comes with detailed explanation of each flower and tips on how to arrange them nicely. Highly recommend! read more

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I've used Matilda's for a couple of years. I even bought flowers in person from their bright blue truck in SF since 2018. However, the quality has sharply fallen over the past year. The last few deliveries I've had had the absolute worst flowers I've ever seen. Completely wilted within 1 day and badly damaged in the box. They don't let you delete your account on their website, and automatically opt you into deliveries unless you cancel them. You can only opt out of deliveries 6 months in advance so once that time is up you're automatically enrolled. Works perfectly when the business ignores your emails and calls to sneakily charge your credit card. This is extremely shady. I emailed them 3 times to delete my account and they refuse to respond. No response on the phone either. Just buy flowers from Whole Foods or something. Much better quality and prices! Additionally, you won't have to deal with their shady business practices. read more

The flowers are gorgeous -- so much variety, such a lovely mix of blooms and greens in every box. And fun surprises around the holidays, like sparkly ornamental kale or gold and silver-coated eucalyptus! Often there are enough flowers in a box to make a large arrangement and a smaller one too. The suggestions for how to arrange flowers are super easy and helpful, I've learned a lot. I also really appreciate how easy it is to make changes to the schedule. I typically get a box delivered every other week which is perfect; most (or sometimes all) of the arrangement usually lasts that whole two weeks. But sometimes I need to skip a week and it takes about 2 seconds to take care of that on the website. read more

What a treasure. I started getting these boxes in 2020 and have been a happy customer all this time. They use such high quality seasonal flowers and arranging them adds some creativity to my day. I've always been a flower lover who buys them often and I am impressed by how frequently Matildas introduces me to new types. Plus, supporting these independent regional farms means a lot. Thank you! read more

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While the flowers are beautiful, I have been charged more than what I have received. The website states that you will only be charged when each bundle of flowers have been delivered but I have been charged for six bundles at once, and then AGAIN a week later. I have tried to unlink my card so that I would not be continued to be charged, and I am unable to do so. When I contact Matilda's Bloombox, there is no response. I have contacted them three times, but yet I continue to receive advertising emails from them. I have been charged hundreds of dollars. I would not recommend this service. read more

I was feeling really bummed out not knowing where to get fresh flowers with everything happening, as they've always been my go to pick me up. My friend found Matilda's Bloombox and sent it my way and we decided to sign up so we could do virtual flower arranging together. Basically, you can do a flower subscription where you choose a delivery cadence and get fresh farm sourced flowers delivered to your door. Each delivery comes with a description of the flowers in your box + tips on how to arrange them. My first box arrived last Wednesday at 7:30 in the morning and they were absolutely gorgeous. It was an all white arrangement with big palm leaves that brightened my day so much. This one didn't come with too many instructions, but I had so much fun playing around with it and already can't wait until my next one arrives. My only concern was that they didn't last very long (about a week) but I think that might've had something to do with care. Otherwise, so gorgeous, affordable, and so happy. Highly recommend for other flower lovers! read more

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Was so excited to finally order from them for someone's special birthday- love the concept of supporting locally and DIY bouquet. Delivered wrong add on item. Flowers looked sad and wilted. Customer service was completely unresponsive and would not correct the delivery issues or offer to make things right. Go with a more reputable company with actual customer support! read more

Beautiful monthly floral arrangement as a birthday gift from my daughters. Recently one of the centerpiece flowers arrived damaged and I contacted them to possibly replace it. I was amazed that they sent me the next day an entirely new arrangement. read more

I've ordered several boxes from Matilda's Bloombox over the last 2 years and each one has been a joy to arrange and admire. Their customer service has always been great and very responsive. The blooms I've received have always arrived in good shape and their arrangement instructions on their included sheet (they also have video demos on their Instagram) make putting the flowers together foolproof. I feel so much more confident when it comes to arranging flowers now! read more

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Love love love! I needed a little something to send to my best friends mom during the Shelter in Place since I couldn't visit. She loves flowers and usually will go by the farmers market and make her own bouquets. This was the PERFECT thing and I'll be ordering for more people considering how much she raved about how amazing it is. It all came in a box with a diagram and description of the flowers. The combination of flowers was well thought out and went great together! Plus the service was amazing, easy to use website and I got an email confirmation when it was HAND delivered (which i seriously love). The best, definitely will be ordering again! read more

Matilda's Bloombox - Florists Near Me - San Francisco, California

Anemones drew me in to signing up for their deliveries. I'd been following Matilda's Bloombox on IG for awhile and saw the announcement last week regarding the anemone-centric bunch being added to their next delivery. I can never seem to find anemones anywhere so I took the plunge and signed up. But what a fantastic business model. A weekly or bi-monthly Bloombox at an affordable price which includes free SF deliveries. You get to choose which delivery to opt out of, in the event you aren't home and only get charged per delivered box. I'll be honest, at their price point I questioned the quality of all their products. However, I was pleased to open the box to fresh, gorgeous, fragrant blooms, sans withered petals and the stems were cleanly cut nice and long. It was all very beautifully packaged in a professional looking box with a detailed insert on care and tips on arranging. Loved that the boxes are not only for single use as they can be left outside on delivery day and they will pick it back up to be reused. The boxes are quite nice so single usage would definitely be a waste! When I signed up, I opted for bi-monthly deliveries (in SF, deliveries are Tuesdays) but considering to up them to weekly. So far they've left me impressed and I do love the idea of having fresh locally sourced flowers delivered regularly. Can't wait for the next one! Edited to add: It's Day 4 and the anemones are fully opened and the entire arrangement is still going strong. No browning and still looks as fresh and is fragrant as Day 1. read more

I love this flower subscription service. The blooms are always fresh and beautiful and I have enjoyed receiving and learning about new types of flowers I didn't even know existed! I also appreciate that you are not bound to a weekly commitment, so you can customize the frequency. The customer service is also exceptional. I have sent a couple of boxes to friends and they have made sure the delivery went smoothly. Thank you for this bit of joy during crazy times! read more

Have attempted to email multiple times to cancel subscription service and have not gotten a response. No phone number to call.

I don't know why it's taken me so long to review this incredible small business (especially because I have been recommending them for a while), but here we go. It's hard to fully express how amazing it feels to have beautiful flowers delivered to your doorstep every week. Not only beautiful, but so unique. One week the flowers will be mostly white and feel almost bridal (which is lovely) and the next week the arrangement is full of bright colors (which just makes smile). Sometimes Emily and her fantastic staff pick themes for a week, which really adds to the excitement and wonder of the delivery. For example the last 4 weeks were themed with vacation spots...one week was Hawaii, one India and you really felt the beauty these places have to offer. It is quite amazing how a box can be delivered and within minutes you're adding so much beauty to your home and in some cases transported to another place. A few highlights...each box is full of a variety of flowers/greenery, as well as vase and arrangement recommendations. You will feel like a professional florist after each arrangement. I know I do. Deliveries...currently Matilda's delivers across the Bay Area, but recently added Austin and Houston. This was AMAZING news, but I recently moved to Austin from SF and being able to keep my weekly deliveries has been so great. Occasionally they also offer vases or different products you can add to the week's flower delivery, which is also pretty fun. Bottomline...if you love flowers and live in the Bay Area, Austin or Houston you MUST try Matilda's Bloombox. I promise you won't regret it. I'll even pinky swear. read more

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In response to Emily's (the business owner) comments about my negative review: 1) Your initial explanation of why my credit card was charged was insufficient. 2) I asked you to clarify what you meant by your explanation. 3) Your response of "I'm not sure why this is so confusing" was unprofessional and passive aggressive. You were not "sticking up" for anything. You were being impatient and rude to a customer. You chose to change the tone of our conversation with a snarky remark. After a client explains that they don't understand why their credit card was charged, would it not have been kinder to say, hey, let us call you and work this out? 4) I offer no apologies for responding to your unprofessionalism and passive aggressiveness by informing you that your actions have consequences. As I said in my post, as a healthcare worker, I work too hard for my money to have my patronage treated in such a disrespectful way. 5) It's curious to me that the day after I posted my negative review of your business, Yelp received NINE positive reviews of your business. NINE. Yelp flagged these reviews as suspicious and they are now listed at the bottom of your page as "not currently recommended." Whose attempt at silencing a consumer was that, Emily? See attached pic. read more

Matilda's Bloombox - The day after I posted my negative review, NINE positive reviews appeared which Yelp flagged as suspicious. Whose silencing was that? - Florists Near Me - San Francisco, California

Best of the best! Look forward to the deliveries each week and always the brightest and freshest of flowers! Arrangements last two weeks or more!! read more

This is an exceptional floral company. I ordered several boxes to give to my friends for Bereaved Mother's Day. There was a major hiccup in my order which happens, especially during COVID-19 times. My order was supposed to arrive on a Friday but they were not delivered. Of course, as a bereaved mother, I was very upset that my loss mamas and I wouldn't be receiving our flowers on such a special day for us. Emily was incredibly sensitive regarding this hiccup and went above and beyond to remediate things. Saturday morning, three beautiful boxes arrived at my doorstep just exploding with blooms. The color, variety, and scent were above any expectation I had. This particular box is very special as they contain king protea. These blooms signify courage and transformation which is exactly what it is to be a bereaved mamma. I will be using Matilda's Bloombox for all of my floral needs. read more

Matilda's Bloombox - Florists Near Me - San Francisco, California

Love the beautiful and creative arrangements from Matilda's Bloombox. Timely seasonal flowers from local growers plus the new home goods are also adorable! read more

We absolutely LOVE Matilda's, and look forward to receiving our box every few weeks! Unfortunately, we ended up moving out of the Bay Area and don't have anything like it where we live now. Hoping they will keep expanding :-) Thank you for everything! read more

This is a great service and the blooms are beautiful, hardy and last a week. I find the card you get with arranging suggestions to be really helpful. I've had two deliveries and both have been gorgeous. I only signed up for a trial but you can bet I'm extending it. read more

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Really wonderful service. Flowers are always beautiful, boxed well and delivered on time. Really love the variety and all the notes you get on each flower, as well as instructions for arranging them. Each delivery had a good amount of flowers too. Highly recommend! read more

Love the blooms! Such a beautiful delivery to receive. Instructions to put together the bouquet are super easy to follow. The price point for the flowers you receive is great! read more

Love the service and the personal touch. We look forward to our box every other week. Not only are the flowers beautiful, they customer service to top notch Keep up the great work! read more

Matilda's Bloombox is such a great flower subscription! I love the variety of flowers and greenery they send and the clear directions they provide for creating stunning DIY arrangements. My obsession was solidified today with their remarkable customer service: my delivery yesterday was missing a flower. One email at just a few hours later, the missing flowers were hand-delivered--and even more beautiful than I thought they'd be! Thank you, Matilda's Bloombox, for your wonderful service! read more

I found Matilda's when looking for something to celebrate our 7th wedding anniversary. I was delighted that they are local and using local suppliers for in season blooms. To my delight this was a total success as a present for my wife. So fun that it comes with decorating tips in a beautiful box. Customer service, email updates about the flowers all add to appeal of a local business AND they reuse their beautiful git boxes. This is a crazy time but Matilde's brightened up our Pride Week anniversary in the time of shutdown. read more