This place has been such a massive waste of money. I started my daughter here because I was desperate to improve her math skills and self-confidence. From the first few sessions, I didn't think it would work out very well. They basically put them in groups of 4 to 5 kids, and they have teenage age math tutors, trying to tutor them all at once. My daughter is very timid and sometimes she would just walk in and stand there, and no one would greet her, and then she would have to join groups of older kids. Sometimes she would go 15 to 20 minutes without anybody even checking on her. I would have to go in and ask them if they knew what page she was supposed to be on etc.. On top of that, they would send me scheduled emails for sessions that I didn't even schedule. My daughter started to really hate going and would beg me not to go. I had to talk to the manager and tell her that I would like to cancel, but she kept trying to talk me into it, saying well let's wait until she does her next assessment so I said OK I'll give it another couple weeks. The very next week I saw my daughter sitting there for about 45 minutes without anybody checking on her at all. She was just staring into space the entire time. I finally had to go get her and tell her we were leaving then I told the manager I wanted to cancel. She told me it was too late to cancel, and I wouldn't be able to cancel the next month's either! So now I have to essentially take my daughter to sessions for another month and a half and pay $400 for an additional month of service that I really don't want to use. I really should not have wasted my money on this place, $1000 all together for nothing. We switched to online sessions for our last month and same lack of attention and service. She is on a session and there are five other kids logged in with one tutor. 30 minutes have passed and he hasn't checked on her once. I'm having to sit here and help her. These sessions are 50 bucks each, so you do the math. They also didn't schedule the sessions I asked for so of course I had to call again to figure it out. Please don't waste your time and money. You can pay the same for a one on one tutor for your child and not worry about being trapped in this contract. read more