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    Mathnasium

    4.3 (4 reviews)
    Closed 12:00 pm - 4:00 PM

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    Varsity Tutors

    Varsity Tutors

    3.5(30 reviews)
    10.0 mi

    It is a scam! They are interesting in taking your monthly payment but without providing a tutor…read moreteacher and you can't get your money refunded. Stay away... find your local tutor service!

    If i could rate a zero I would - I should have paid attention to the warnings. Here is the…read moreoutline I just sent to American Express. I will be contacting Varsity Headquarters if this is not resolved.. $500!!!! 9/27-- I confirmed order that we would have a tutor 2-3 xs a week for my son who was taking a senior level college course - Differential Equations and that he needed intense tutoring as we need to decide by 10/27 whether he needs to withdraw from the class. They confirmed that we would have someone for that amount of time. That the matching process would take 48-72 hours 9/30 - Received email that a match was underway for following 4 available time slots "Your request for a Differential Equations tutor has been received and our team is looking for the best tutor who can meet with xxx during their provided availability: Monday 3:30pm - 5:00pm EDT Wednesday 3:30pm - 5:00pm EDT 6:00pm - 7:30pm EDT Thursday 3:30pm - 5:00pm EDT 10/1 - Received notification that a session was scheduled for 10/3 10/3 - First tutor session at 4PM and only session for that week 10/3 - Spoke with my son after the session and he advised that it was a poor session and the tutor was providing the answers rather than working out the solution with my son. 10/4 - I called Varsity Tutors and requested Cancellation as they did not have any other tutor available or him. I received an email at 12:11 pm advising "We have processed your cancellation request and it will be deactivated on 10/27" and that "Membership includes use of 1:1 tutoring, group classes, homework helper and practice quizzes" Nothing that would cover Differential Equations - a 4th year college class. 10/8 - Received email that the next tutoring session would be 10/10 (4 days after cancelling). 10/9 - Received email from the tutor requesting to change sessions. Even though this was cancelled, you can clearly see below that the tutor could not meet my son's schedule listed above at 9/30 "Hi xxx , Please could we move our Thursday meetings, 10/17, to 6:30pm est same day or Friday, 10/18, at 8pm est, recurring every week? I have a conflicting schedule at our current (3pm est) time starting next Thursday, every Thursday. Please let me know. My apologies for any inconvenience. Thanks, xxx " 10/14 - Received another email that the next tutor session was scheduled for October 16 at 9:00 PM let me repeat NINE PM! This after getting an email to move it to 10/17 or 10/18! 10/15 - AT 9:41 AM I sent an email to Varsity Tutors regarding status of cancellation 10/15 - AT 10:24 AM I received a call from "Natasha" trying to upsell me. I explained to her it is too late. We needed a tutor 2-3 times a week, they found one person, as no other responded that could meet with my son 1x per week and it is now October 15 and I received NO CALL for 11 days. Varsity Tutors failed to meet their obligation of having a 2-3 times per week so that we can determine if my son needs to withdraw or carry on in this class. The tutor met with him one time and then scheduled only two additional sessions up till 10/17, during which time, he requested my son change his schedule to meet his schedule and a 9PM tutor session as well! I will continue to fight this and if not, they will be hearing from my lawyer.

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    Mathnasium - testprep - Updated July 2026

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