TERRIBLE!! Would not recommend. I tried two attorneys at this location!
Klinghard 3/5 Used for divorce. Got the job done but communication was terrible. Never felt confident that my case was a priority. Had to constantly call for information because I was never in the loop of what was going on! Took 4 months for thr simplest divorce.
Bates 1/5 TERRIBLE!! Hired for bankruptcy. Initially went into the office because Bates told me to go sign a contract. I got there and no one was tracking that I was supposed to be there. (Snotty receptionist lady says, "I don't believe she talked to Mrs. Bates, I never seen her name") as if I just showed up to office to pay money with prior consent. SMH! Waste of a drive! Should have left there but Bates called and emailed over the contract. I paid the retainer the same day. The next day called to get further instructions only to be told that she would be out of the office for 3 weeks! (Should have told me that before I paid). She finally gets in the office and schedules me for an appointment a week later! My appointment was at 11. She didn't sit down with me until 11:27! No apology, not consideration for my time NOTHING! At the meeting she did not make me feel confident in her counsel. That evening I had additional questions and which I emailed for her to give me a call. A week surpassed and NO communication with her. I called the office to attempt to get a refund but because she had already drew up paperwork I couldn't get anything back! WAS NOT $500 worth of work! Just because you used software to generate a petition that you did NOT file! Waste of money and time!! They will get your money and throw your case on the back burner! YOU ARE NOT A PRIORITY if you aren't paying the big bucks I guess. Will never work with this firm again!
Only giving them 2 stars because Klinghard actually did get the job done. read more