I am a patient of Dr. Irani office. I am a type one diabetic. I called in to the office for an…read moreappointment. I haven't been in to see them in about over a year. Which has never been a problem before. My prescriptions had completely ran out and I need at least a re-up on my Dexcom monitoring device, which has nothing to do with my blood sugars other than monitoring. The nurse told me I have to be seen with bloodwork done. I told her I am in debt with LabCorp and I couldn't afford bloodwork at this moment. I just need sensors prescription re-up that will give me time to pay off LabCorp and get blood work done so they can assess my insulin needs. I've always understood the protocol and I don't have a problem with it. With even the fact that I am in a hardship situation financially she still would not do the prescription or talk to anybody about it. I have never been retreated so coldly and rudely to have a protocol put above my life. I would've even have taken a sample but no, I guess it's either get your blood work done or die. So I hope anybody reading this understands what they're getting themselves into when they go to this doctor's office. Dr. offices are supposed to help people not make things worse. I've always been a good patient for them and now it seems I am not.

Great care clean on time for appointments good doctors great location staff was very helpful and…read morenice

I have been a patient for three years. They have referred me to excellent doctors and I highly…read morerecommend Naples Family Concierge.

Dr Owen has helped me tremendously with the pain in my neck and back. This is after having tried…read moremany many other situations. Give Dr. Owen a try if you want some relief from pain. His approach to manipulation of the spine and body are top notch.

I have known Dr. Owens since I worked in the hospital in 2004. He is a kind and understanding…read moredoctor. I started seeing him as my PCP many years ago. I'm not even sure how long. They always accommodate me and my busy schedule. He does take walk-ins also. I will say it is at times hard to get ahold of them by phone, but you can leave a message and they will call you back plus once you're an established patient you can get ahold of them quicker and easier using their portal. He has had the same front desk girl for years and they are both good at getting you in and out fast. He also does manipulations of your neck or back since he's an osteopathic doctor.

I know I'm a huge fanboy for Naples Community Hospital but I have my reasons. People such as Dr…read more Murphey are the reason I love this place. I have confidence in him. He also doesn't seem to overmedicate his patients. That's important to me.

I couldn't agree with you more Bob B from CA! I too experienced rude, uncooperative staff that…read morejust don't give a damn about their patients or families of their patients. I had to call several times a day for several days to beg them to fill out one form so we could get my aging parent help. I got nothing but attitude and was told to find another Doctor. They never filled out and returned my FMLA paperwork so that I could assist with home care. I wonder if Dr. Murphey knows how unprofessional his staff behaves, one thing for sure is I will not stop until he is made aware! Also, the facility that is trying to help my parent received the same treatment, this is totally unacceptable! They aren't worthy of any stars, stay away from this office!!

While the staff is knowledgeable and professional, as a recent new patient I am considering…read morechanging providers due to the following concerns: 1. Recommendations for additional services that I do not need or require. 2. Being charged for appointment scheduling as if it were a full office visit. 3. Strong pressure to begin multiple medications, despite other medical professionals confirming they were not necessary based on our discussions. Overall, the practice feels more transactional and focused on maximizing billing revenue than on providing genuine, patient-centered care.

If my review contains 'inconsistent statements' and your charge was supposedly 'upheld,' how do you…read moreexplain the text message I received directly from Alban in your billing department? Alban explicitly apologized, admitted that 'Your cancellation didn't register due to a rare system glitch,' and confirmed that 'the no-show fee has already been voided.' Blaming federal privacy laws while privately acknowledging a system glitch to your patients is deeply dishonest. I have screenshots of both your billing department's admission and my portal cancellation to prove it.

Dr. Richchi, & Daniel Gumina, are both outstanding healthcare professionals. The office staff is…read morevery receptive & thorough. Being a healthcare professional myself, I am aware of more aspects than the average patient, & when I tell you that they surpass everything, such as customer service, effective, holistic & timely care for their patients you are getting a professional opinion. One example, when I was at work, taking care of my patient, unbeknownst to me this was also Dr. Richchi's patient. Dr. Richchi called me up regarding this patient even though the hospital uses their own physicians. Dr. Richchi was also in contact with the physician at the hospital, to provide seamless care for his patient. I highly recommend Dr. Richchi, as being more like a concierge physician, then your average physician.

Dr Richichi has been my doctor for 8 years. He's very thorough and personable. The office staff…read morehave always been very friendly and kind and I never have to wait longer than 15 minutes to be seen.

Saw Dr Victoria Yorke for the first time yesterday. I found her to be professional and warm. She…read morespent about an hour listening to my concerns and responding with a comprehensive treatment plan. I can't say enough good things about this physician.