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    Mathew C Mosher, MD

    3.7 (3 reviews)
    Closed 8:30 am - 4:00 pm

    By appointment only

    Services - Mathew C Mosher, MD

    Cosmetic surgery

    Laser hair removal

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    LUX SPA

    LUX SPA

    1.0(3 reviews)
    4.0 km
    $$$

    I found this business when I was searching for decent groupon deals for laser hair treatment and…read moreseeing as it didn't have any reviews on the place I didn't think it as sketch as most apparently were. Damn, was I wrong. My first appointment there I noticed the room was nice but the bed had a soft blanket with a towel over it. It looked comfortable but completely unsanitary as I'm pretty sure they never change it for every client. And the protectant shades they give you was always greasy, and one part of the frame was broken so a lense would come popping off. Its like they hadn't cleaned it prior to the 3 months I've gone there. The second time the lady cut my appointment short because she had somewhere to be, very vague, and very unprofessional. The third time, I got double booked and I felt so awkward and embarassed sitting on the bed when she told me I was the wrong client. *And they never call the day before to confirm appointments!* I was supposed to go in for my fourth session a couple days ago, I got there about half an hour early and the whole office was closed! I called the number on the door which happened to be the salon in the office's next room, and apparently they'd gone to some flower festival? I left a couple messages since then and they finally got back to me today. She sounded very nonchalant about the whole ordeal, didn't apologize and said something about the coolant system was working now. She said she left me a message telling me or some balogne, but she couldn't even remember my name. WORST customer service I've ever received, I've notified groupon and tehy've given me half my moneys worth ack since I already had half my sessions used up. But I would NEVER recommend this place to anyone, I'm surprised no one else has a written a review before this.

    Had booked appointment for this past Saturday. Showed up 15 minutes early and no one was there…read more Was surprised. Did NOT receive any cancellation notification or anything saying that my appointment was postponed or cancelled. I sat there for 30 minutes! Very disappointed as I was looking forward to my treatment! Had also imposed on a girlfriend to drop me off and pick me up. Extremely disappointed!!!!! Had even sent 2 emails that included my cell # to call or text back while I was waiting and it is now Monday morning and still NO response. I did finally receive a call from the spa and I was told that she had been calling me all day Friday and that my home telephone rang busy all day. That would be difficult since I have call waiting and voicemail. Also, I always check my call display upon arriving home from work and there were NO missed calls at all on Friday. I then asked if she had tried to email me since that is how I had originally contacted her and she said that she deleted my email because she gets sooooo many emails. Well, I had emailed her from the spa while I sat there on Saturday for half an hour waiting for someone to show up. Typically, any business owner receives emails on their cell and I would expect some kind of response within some respectable amount of time or at least the same day if you are any kind of a business owner and one who had made an appointment and then had to cancel. EXTREMELY BAD BUSINESS PRACTICE and to tell your customer that you tried to call but because the phone rang busy, you don't try an alternate way to contact the customer (ie: email). But the fact is is that I was blatantly lied to about the owner calling my home and then to not even try to contact me once I sent two emails within minutes of each other on the day of my appointment. Needless to say, I was not even offered an alternate appointment nor any discount on the treatment. I had to ask when the next Saturday appointment would be available and it wouldn't be for 3 weeks. TERRIBLE CUSTOMER SERVICE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Dr Eric Pugash

    Dr Eric Pugash

    5.0(1 review)
    19.4 km

    I am SO happy I went to Dr Pugash for my breast augmentation. He is very knowledgeable,…read moreprofessional, and concise. He gets straight to the point and is truly an expert. I couldn't be happier with my results, he gave me exactly what I wanted (better than I could have ever imagined). I trusted him throughout the entire process and my breasts look extremely natural and are the perfect size and shape for my body. His staff is also very kind, caring, supportive, and professional. I was extremely nervous as this was my first surgery, but I felt extremely supported and I trusted Dr Pugash and his team from the start. Although I had inquired about consultations with other top doctors in Vancouver, I knew right away that Dr Pugash was the right choice because his professionalism and surgery skills were so apparent. The entire process was extremely easy, stress free, and discrete, from the consultation to the surgery date, to all the follow-up appointments. I honestly couldn't be happier. 100% worth the waitlist and the money. Truly life changing and a positive experience.

    From the owner: Dr. Pugash specializes in plastic surgery of the face and body, including breast procedures…read more Patients trust Dr. Pugash for popular rejuvenating procedures such as breast implants (saline, silicone, and gummy bear), tummy tucks, and facelifts. Patients can also choose non-surgical procedures, such as Botox, Dysport, and a range of dermal fillers, offered by our physician and staff.

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    Dr Eric Pugash
    Dr Eric Pugash
    Dr Eric Pugash

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    Mathew C Mosher, MD - cosmeticsurgeons - Updated May 2026

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