Austin made the whole process easy for my family. This mortuary is so professional. Best family…read moreowned in Florida. The crematorium is on site which means my loved one never left there care. Beautiful building and property. Thank you Roxanne AZ

I highly recommend! They showed compassion, kindness, and professionalism during a very difficult…read moretime. Our sister was cremated and we couldn't have asked for a better experience!

This is a wonderful funeral home that took care of my mother's cremation. The staff were all…read moreunbelievably helpful, kind, and were willing to do whatever I wanted to take care of my loved one. I cannot believe the negative reviews. They were just outstanding.

Very professional and personable! Made us feel comfortable in an uncomfortable situation.read more

Extremely disappointed and upset with how this funeral home handled my father's remains. I…read morepersonally called beforehand and clearly informed them that they did not have authorization from his surviving spouse, my mother, for a pickup. Despite being notified, they proceeded with the pickup anyway. During an already heartbreaking time for our family, the funeral home we had chosen to handle his arrangements went to retrieve him and was told that he was gone. We were initially left believing he was missing, only to find out that this funeral home had picked him up after I specifically told them they did not have authorization to do so. Our family was forced to involve the police and file a report. What makes this even more upsetting is that my mother was still charged a $350 fee for a pickup she never authorized. We are also extremely concerned that the surviving spouse's rights were not properly followed based on claims about my mother that were not true. This was extremely unprofessional and added unnecessary stress and distress to our family during an incredibly difficult time. Families deserve better communication, professionalism, respect, and accountability when entrusting a funeral home with their loved one.

Forever grateful for the wonderful service by the owner and staff! They went above and beyond for…read moreour family during an extremely difficult time. We will forever be grateful for them and making this experience the best it could be. Thank you

Smaller cemetery that is decently laid out and well maintained. As you pull into the cemetery,…read morethere is a statue of a Bible with the Lord's prayer.

Just used the Cherished Pets Cremation Service. Lorin was wonderful to work with in this sad time…read morefor us. Very accommodating and kind. 5 Stars from us. Bob & Lisa Helms

Thank You Shelly at Crevasse's Simple Cremation in St. Augustine. For ever so gently guiding me…read morealong the process to finish the necessary steps. I live in Hollywood, Fl. and from start to finish was able to complete all arrangements online. I was offered to have my brothers remains mailed to me but I chose to pick them up myself. I'm very grateful the Crevasse's was/is available for this type of service.

I wanted to share my sincere appreciation for Nina Guiglotto and Lotus Funeral Services…read more Following the loss of my father and my husband's cancer diagnosis, we decided it was important to arrange our affairs to ease the burden on our children during such a challenging time. Nina was genuinely compassionate, dedicated, and invaluable throughout the process. She thoughtfully guided us through our options and offered helpful recommendations when asked, with complete honesty and transparency. At no point did we feel pressured. Lotus Funeral Services offers unique features that we did not find with other providers. After a year of research, meeting Nina made our decision clear. I wholeheartedly recommend Nina and Lotus Funeral Services to anyone who needs these services.

This cemetery is where my grandfather has rested for the past fifteen years. I visited his…read moregravesite this past spring, after being away for ten years due to relocation. It is hard living over 2,000 miles away from the resting place of your dearest family member, but I was relieved to see how clean and peaceful the grounds of San Lorenzo were--just as I remembered them from when we visited his plot when I was a child. It brings me great comfort to see that his resting place is so well cared for. Aside from my personal attachment to this space, San Lorenzo is also rich in history. Since Saint Augustine is the oldest city, San Lorenzo is probably one of the oldest cemeteries (dating back to the 1890s, I believe). There are dozens of confederate soldiers buried here, as well as Roman Catholic figures, such as an archbishop and several bishops and priests. San Lorenzo's main shortcoming is closely tied to the age of the grounds and similar prehistoric management style. It is challenging (if not impossible) to get anyone on the phone and they do not have a website. As a family member of someone who is buried there, it would be nice to be able to contact the facility or groundskeepers to place an order for flowers or similar tokens to be placed at my grandfather's gravesite since I am so far away and unable to do so.