1. Lotus Funeral Services

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Palm Coast, FL

Lotus Funeral Services

5.0 (1 review)
Open • Open 24 hours

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Craig Flagler Palms Funeral Home

Craig Flagler Palms Funeral Home

(2 reviews)

At a time when a family is hurting most, this funeral home does its best to squeeze as much money…read moreout of the family as possible for the smallest amount of services. I found their setup to be unprofessional and inconsiderate. They have a woman at a desk working on a computer and answering phones right inside the front door. My assumption is that the intention is for her to act as a greeter, however the phone and the woman are loud enough to be heard in the viewing rooms, even through closed doors, where families are trying to grieve. If they want her doing office work, they should put her in an office and hire a separate person to greet. Every time I was there, she was on the phone and not able to help anyone walking through the door. As for the service at the gravesite, we were given half an hour and told they would charge extra if we weren't gone by then. Half an hour! Some guests were only just getting there as we were being told to leave.

My family arranged a one day service at this funeral home during the Thanksgiving holiday. I found…read morethem to be extremely caring and professional. Specifically, Jeanna Passaqua, the Funeral Director took the time to explain to the family our various options in detail. In fact at no point did she take advantage of the situation by trying to sell us additional services. On the contrary, she even helped us find an extraordinary Minister to conduct the service. As it is in most cases, the loss of a loved one is one of the hardest experience you can have in life . In my view we were very fortunate to find such a caring place where we could wish our loved one farewell with dignity. I would not hesitate to recommend this funeral home to anyone who needs these services. Thank you again Jeanna for all your help and guidance during this difficult time. from the Sosa family.

Lotus Funeral Services - cremationservices - Updated October 2026

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