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    Mastercraft Construction

    5.0 (1 review)
    Closed 7:00 am - 5:00 pm

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    Services - Mastercraft Construction

    Cabinet add-on

    Custom cabinet construction

    Pre-made cabinet installation

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    Recommended Reviews - Mastercraft Construction

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    2 years ago

    It was great working with Raymond at Mastercraft Construction! I appreciate his attention to detail.

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    Colonial Marble & Granite

    Colonial Marble & Granite

    2.1
    (344 reviews)
    $$

    My wife and I are putting in a new kitchen and we have been working with Colonial Marble on the…read moredesign. They are a family owned business which shows in the quality of their work. We were supported by a great staff from sales through install. Everything looks fantastic and the kitchen was installed on time. I will continue to refer them for any home projects.

    We purchased two onyx countertops from Colonial Marble & Granite in February 2026 and the…read moreexperience has been disappointing. After selecting our remnant, we were rushed into choosing our templates prior to the installation the following day. When I noticed a spot marked with a green X, I was assured it was a small hole that would be filled with epoxy and we would never notice it. We moved forward based on that assurance. When the counters were installed, we found 10 to 15 visibly mismatched epoxy repairs and a noticeable scratch. The one repair I had specifically asked about was the worst of all. A technician came out the following week, acknowledged the repairs didn't match, and admitted our salesperson should have disclosed them -- but suggested most predated Colonial's purchase of the stone, meaning we were sold a heavily repaired remnant with zero disclosure. What followed has been four months of inexcusable customer service. I called 3 to 5 times per week and almost never heard back. When I finally reached Wendy in management on April 2, 2026, she was unaware of key details and said she'd follow up with the service department. It is now June 1, 2026, and I have not received a single callback since. I want to be fair: the counters themselves are beautiful, and every service technician who came to our home was professional and exceptional. This is purely a failure of customer service at the management level. We live 45 minutes away and have busy lives, but we are now left with no choice but to drive there in person just to find someone willing to speak with us. We were prepared to give Colonial more of our business. Instead, we have been ignored for months over an issue that -- at least in part -- was clearly their responsibility. The lack of basic decency in returning a customer's call is something I never expected from a professional company. I would urge anyone considering Colonial Marble & Granite to think carefully before trusting them with a significant purchase.

    Jemson Renovations and Design

    Jemson Renovations and Design

    3.0
    (4 reviews)

    I was excited to work with Jemson for all the cabinetry for our new house, even convincing our…read morebuilder to let us use someone new to him. Designing was great with Abby. Everything went downhill after that! Our last backordered piece arrived yesterday, 8 months from when the builder paid 50% down. The customer service and management was so lacking and we had to initiate 75% of the communication, including a demand or we take action to get the $2,000 deposit returned that they accidently forgot to credit us. We ended up providing our own installers due to the timing of everything in attempt to stay on schedule. Jemson told the builder he had to pay the 2nd half closer to when we wanted delivery. Once they had 100% payment, we started to learn of all the delays. We did not feel the urgency to get things sooner-especially with the backordered things. Our last piece had the delivery date changed 3 times, each time saying it would be a month longer. We feel someone dropped the ball in ordering. Jemson did not reach out to us to see if we got these last two pieces and if everything was complete and satisfactory, closing our order. Fabuwood's semi-custom kitchen is beautiful but it should not have taken 8 months to complete! "Thank you for your patience." was the only platitude we heard from Jemson in response to our frustration and the wait. I would NOT recommend working with Jemson if you are hoping to have an experience without frustration, stress and being treated fairly and with dignity as a paying customer.

    I can't thank Jemson's enough for all their dedicated work, from the beginning of the project to…read morethe finishing touches of their Tile guy Oleg it was a pleasant experience! Thank you so much!

    Quality Floors

    Quality Floors

    3.9
    (7 reviews)

    Here is a WARNING about hardwood flooring installation by NOT SO GOOD QUALITY FLOORS…read more We had hard wood flooring completed in the hallways, kitchen and dinning room. This was 4 years ago and the hardwood floor that they installed still squeaks to this day. As of today I had to re-nail 20 boards that squeaked. It doesn't matter if it is spring, summer, fall or winter the floor squeaks. We had the management team out to our house a couple of times to see what the problem was. They thought and I repeat thought it would be an easy fix. Thank goodness my wife and I covered the area they were working with plastic. Never expect a company to think that they will not make a mess. Quality Floors got 5 stars for the mess they made. The second time we called about the same problem the manager told us Quality Floors spent enough time at my address. If you people go to this store for hardwood flooring please consider another source because this company doesn't care about QUALITY and to think that's the first name of their company. If you decide to use this company please print this out and ask them about their installation. Do they let the wood acclimate to the house as it is recommended. Here is a company that will take your money and doesn't care about you and the problems you will have later. Please rethink your hardwood flooring company before you drop a lot of money. Jim B

    As an interior designer, they are awesome to work with on my clients flooring projects. Fair…read morepricing, great selection & quality installation for your home or work place. Check them out for your next flooring project.

    Mastercraft Construction - flooring - Updated June 2026

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