The company provided a quick reply to my inquiry and set up an appointment for a technician to come…read moretake a look at my appliance within two days. The technician was on time, polite, and knowledgeable. He was able to quickly identify the problem and provide me with my options. Highly recommend the service!

I used Eddie's around COVID time to recharge my refrigerator. He was great, brought a helper,…read moreinstalled the valve and recharged my fridge for around $150. A few years later my fridge needed another freon charge. A different guy showed up, wanted $275 for just the freon recharge. He claimed the price increase was due to freon prices rising. He came down to $250 and was going to charge for the visit anyway, so I had him do the job. Since then I bought a hose with a gauge and a can of freon and did it myself for around $30. The can of freon was around $12 - and I didn't use half of it.

I had an absolutely terrible experience with Haggis Appliance Repair…read more From the beginning, they misdiagnosed the issue with my wine cooler and nearly cost me thousands of dollars in unnecessary repairs. Communication was awful they were unresponsive for days at a time and never answered their phone. They also showed up an hour before the scheduled appointment time without calling ahead and started pounding on my door. When I explained that this was not appropriate because I have a reactive dog, instead of showing any empathy or taking accountability, they blamed me for having an "uncontrollable dog." The husband was arrogant and acted as though he didn't need anyone's business. In fact, he actually told me this on a recorded call. The wife was incredibly rude and unpleasant to deal with. They were in and out in about 15 minutes, did very little investigation, and didn't even move the wine cooler to properly assess the problem. I had explained it wasn't ideal for me to lose two days of pay and take off work, because they wanted to come back a second time. The wife whose name I have, but I will refrain from mentioning didn't property introduce herself. She would only communicate via text message and said she was "the office". They had my very sick father drive an hour to my house to search for an eight-year-old receipt for a warranty claim, only for it to turn out that the repair had been misdiagnosed and wasn't even covered under warranty. So it was completely pointless. They insisted on a work order, which is why we had to find the receipt. Throughout the entire ordeal, they never once apologized for the inconvenience, wasted time, or additional expense they caused. Took no accountability. When I expressed frustration about the situation, they were dismissive and told me to find someone else. They also insisted that most customers are happy when they arrive an hour before a scheduled appointment. They were disgustingly disrespectful. They also failed to provide a report or receipt when I requested one, which only added to the frustration and lack of professionalism throughout the experience. Thankfully, I then worked with Joe from JP precision appliance, and the difference was night and day. Joe was responsive, kind, polite, knowledgeable, and incredibly thorough. He immediately moved the wine cooler, properly diagnosed the issue, explained everything clearly, and fixed the problem efficiently. He was friendly, honest, and prepared, and he saved me from spending money on unnecessary repairs. It was a $685 fix , they told me it would be thousands. He fixed it the same day, they told me it would take time for parts to come in. I found out after using them that a multitude of other people had poor experiences as well I would strongly recommend avoiding haggis and instead working with someone like Joe, who understands customer service, professionalism, and how to properly diagnose and repair appliances.

Wonderful to have a repairman come prepared and proceed to fix our refrigerator. Ryan was affable,…read moreinformative and skilled. A breath of fresh air. I highly recommend Haggis Appliance Repair

I called on New Year's Eve, for an electric dryer that would not turn on. Technician came the same…read moreday. Fixed the issue quickly. He was honest, polite and affordable. I highly recommend them.

Tony came right on time, identified the problem with my dryer and fixed it right away. Very…read moreefficient, friendly and professional.

They are very honest. I called for service and they talked me out of it and made a recommendation…read morefor a new unit that worked out perfectly

My LG oven wasn't working and I needed to get it fixed before Thanksgiving. Oscar was able to come…read morethe same day, assess the problem and fix it in about an hour. He was very courteous and walked through all the potential issues as he opened the oven up. Luckily no additional parts needed to be ordered and he was able to replace a burned out connector for a very reasonable price. The oven has been working perfectly without issue for the past few weeks. Highly recommended.

Seth and Allen were great to work with. I brought another company in to fix my fridge, which was…read morefreezing everything. That company wanted to charge me $900 to fix it. Seth completed the job for 1/5 of that price! Thanks to you, Seth, for such a great job. They're my go-to appliance repair people from this point onward.

Called Discount appliance Repair and Seth came the same day on Friday of Father's Day weekend after…read more5pm and took the whole GE Dryer apart and cleaned out all the lint isolated the problem and fixed the dryer and gave it a 5 year warranty. Not only that he was nice and friendly and efficient. I was very happy and satisfied with the service and Seth specifically. I would highly recommend Discount Appliance Repair.

Called for John! TONY answered, John retired! This guy (Tony) should stay away from customer…read moreservice, he is obnoxious, rude and loud! Not enough knoledge as he claimed! I had to thriow him out of the house, calling me crazy and in need ofmedication! Stay away from this Tony at THE APPLIANCE EXPERTS!!! He rubs people of service call money and no repair!

If I could give 0 stars I would! This guy is SUPER unprofessional. Came about a month ago to fix…read morefridge and dryer told me it would take 1-2 weeks, called and offered to call company he order parts from because "they're on back order" to help speed process along (knew he was FOS) and they said with an order number they could give an EDD, I called him to tell him this and he never called. He said he's been doing this for years and this is the way it is!? Who does business like that? If it's such a common piece shouldn't you have it readily available? Not have your customers waiting almost a month to have a dryer fixed when they give you a deposit. Then has the audacity hang up on me when I asked for the pieces item # cause get this... he told me to find it myself and he would put it in... I asked him if he had the item number and he said he'd have to "charge me money for that information" that's pretty much when I told him he was lacking in his customer service skills and he HUNG up on me!? Took my deposit and hung up on me!? I would NEVER recommend this guy to ANYONE!!! This guys a joke.... karma is a B though.... I'd like to see how this comes back to him .... I'll just have faith it does. You don't treat people like that...

Heard about Steve from Nextdoor where he had great reviews so when my refrigerator wouldn't stop…read morerunning I called him. He was quick to come over and figured out the fan was broken so he told us to set up a fan to keep the compressor from getting hot until he got the piece in. That worked! He came replaced it and problem solved for a decent price... saved me the price of a new frig! Thanks Steve

Bottom of my freezer had a solid layer of ice. Steve came and told me to wait a week to see if the…read moreproblem resurfaced after thawing the frig out. It did and I called him and he said he would come the next day but he didn't show up or call. When I called him he said he would be there the next morning, which he was. He cleaned out the drainage hole at the bottom of the freezer and inserted a heat probe. Freezer is back to normal again. Reasonably priced. If he hadn't missed the second appointment I would have given him 5 stars.