I was just billed $166 for a temporary repair on a bathroom faucet handle that broke. It ultimately…read moreneeded to be replaced so I ordered one off the internet. Meanwhile they tried gluing the broken one together, which broke the second they left. I was anticipating this charge to include them coming back to install the new one but no. What a joke.

I have water pressure again! Thank you to the two exceptional plumbers that visited my home, both…read morewere professional, on time & were excellent at explaining the problem in terms I could understand. I had a great experience, from the first call to the office to the completion. I had been dreading calling a plumber because I believed my water tank needed to be replaced. Instead, and to my delight, it was a switch that needed to be replaced at the cost of $35.90. JC will always be my first call for any plumbing needs & my first recommendation.

Just received an estimate to replace a $32 part on a humidifier for $684 after I already paid $125…read morefor the diagnostic fee. I don't mind paying for service, but I don't need to be gouged. Service has gone downhill in the last year.

We have been doing business with Peck and Weis for many years. They turn our well and water on in…read morespring of each year and shut the well and water and winterize our property every fall. They are great to work with and we love Sue in the front office!

It was by luck of the draw that I chose this company. They were fantastic. What I appreciated was a…read moreconstant communications between them and us. They were very professional and explained everything what they were going to do. They promised the work to be done in two days and they were. Before they left, they cleaned up the entire area. I would highly recommend them to do your plumbing needs my husband chose to do the dry wall,

Extremely prompt response and great communication. Methodically assessed and diagnosed the problem…read moreas a loose wire in our breaker box. Did a thorough review of impacted fixtures and switches and clearly explained what he was doing. Reasonably priced and great value. We will certainly hire again for work in the future.

He was very communicative, quick and very reasonably priced. Will definitely use him again!read more

$35,000 DISASTER FROM A SIMPLE CLOGGED TOILET!!!…read more We called "Emergency Plumbing" with a clogged toilet in August 2024. After their plumber visited us, we ended up with THREE ROOMS DESTROYED BY WATER AND SEWAGE, costing $35,000 IN REPAIRS that took SEVERAL MONTHS, and then later getting dropped by our brand new homeowners insurance due to the claim! "Emergency Plumbing" happily took my several hundred dollars in payment for "clearing the clogged toilet". They have offered no recompense for causing our massive loss. But, to their credit, they did say "sorry" a couple times. THE FULL, DISGUSTING, DANGEROUS, SAD STORY: In August 2024 I called about a clogged toilet I couldn't plunge clear. They were able to schedule a plumber for early in the morning. The plumber arrived, and first wanted to see my septic tank. He started to hand dig a bit towards the tank. A minute of digging got nowhere, so he decided to come inside and look at the toilet. He tried an auger to clear the clog, to no avail. So, he asked to see the sewer cleanout. We went to the basement, where things were about to go DANGEROUSLY BAD. We located it above a ceiling tile in the finished basement. He held a up small garbage bag and opened up the cleanout... A FIRE HOSE RIVER OF SEWAGE immediately began to spray out onto him and our finished basement. He panicked and asked for garbage cans / bags to catch the sewage river. My wife brought down some large utility garbage bags. The plumber and I held up and filled about 3-4 large bags of sewage over our heads during the next several minutes before the flow finally stopped and he could cap off the cleanout. He reassured me by saying, "sometimes stuff like this happens". We were both drenched in sewage from head to toe. Some had splashed in my eyes and mouth. He started to hand mop up the large sewage puddle with some paper towels. I told him "don't bother, this all will need a mitigation company". He replied, "all you really need is some soap and water". Ummm no. We dried off, shedded clothes and went back upstairs. The toilet still wouldn't drain, so he said he'd drive back to get the larger auger. He asked if I had any toilets upstairs, and I replied yes. He said "OK, you can use your upstairs toilet and shower, just don't use the clogged one down here". He left and I started to shower. After showering I came back down to the main floor to discover that SHOWER WATER WAS GUSHING OUT OF THE TOILET INTO OUR BATHROOM AND HALLWAY!!! More fun! In the second panic of the day, I tried my best to dam up the NEW RIVER OF WATER now FLOODING my main level hardwood floors. I ran downstairs to see even more water now soaking many ceiling tiles and raining onto the sauna and floor. I called the plumber and the head plumber agreed to come join the fun. He arrived, I explain the scene, and he said "Oh no, he should never have told you to use the fixtures upstairs". Oh no! The first plumber later returned with the larger auger. They managed to clear the clog with it. They did some hand mopping up of the now destroyed first floor powder room, hallway, hall closet, and living room. They asked for a check for several hundred dollars, said sorry for the problems, took my check and left. The next day we opted for a water & sewage mitigation company, rather than the plumber's recommendation of "soap and water". Over the next couple days, my wife and kids truly enjoyed watching the hardwood floors, powder room, drywall, and finished basement get ripped out of the house we had purchased just months before. Then we had four days of loud industrial fans and dehumidifiers to hopefully prevent any mold. Then a few weeks enjoying a half ripped apart house, no working first floor bathroom, rough hardwood cuts, nails, etc. Lots of fun for kids and wives alike. The insurance claim process and reconstruction took place over the next couple months. We had to cancel our Thanksgiving party, as we were still wrapping up the rebuild by then.In the weeks after the plumbing adventure, I texted and called the plumber, hoping to get some recompense for this disaster, maybe cover my insurance deductible, maybe even my money back? We talked on the phone once and I made my case. He didn't offer anything at all. Haven't heard from them since. I would love to avoid going to court and just have them do the right thing, make this right for a family of four whose second half of 2024 was ruined by their work. Does anyone stand by their work anymore? 0 STARS - CANNOT RECOMMEND FOR ANY PLUMBING WORK. Maybe the head plumber is good? But whatever junior plumber they sent to unclog my toilet basically destroyed much of my new house. They were arrived on time and were friendly to talk to, though, tiny bonus points for that. ONE QUARTER OF A STAR

I have used Expert for both Plumbing and Furnace maintenance and am very satisfied. They are very…read moreprofessional and prompt when I needed a failing sump pump replaced. I will continue to use them in the future and would recommend them to anyone in need of plumbing, heating & air conditioning needs. Terry Fontana Wisconsin

This is one of the worst companies I have ever delt with, I had my entire heating and AC installed…read moreand designed by them. then when it comes time to service the system no one will even call you back, they hide behind phone and message systems. they put me in very high level complicated system that no one can maintain.

Technicians they send are not experienced and work slowly causing the overall job to cost a lot…read more Arrow used to send expert plumbers, but has gone downhill. Will not use them again.

Called Arrow Plumbing, Libertyville, IL, on Sunday afternoon. Early next day they called me back…read moreand were able to come out that morning. Was pleased with the workmanship (replaced hot water heater and galvanized pipes, added shutoff valve; replaced the working parts of my toilet; and replaced kitchen faucet). Price was reasonable for all the work done. Thank you Arrow Plumbing!

I am planning on a repipe and/or some repairs for my aging home in the future and I have asked for…read moreevaluations from a number of companies. D&H responded immediately and came right away to completely inspect all aspects of our plumbing, and pointed out good things, aspects that need updating, and things that definitely need repair. I really appreciate the thoroughness and level of detail provided to help us think about what we need to do soon, and what can maybe wait. Details of materials and costs was provided, and made sense and the plumber was knowledgable (Ray). Some companies I contacted quoted prices unseen or with a few photos, but D&H does in person visits, so I recommend them.

From the owner: I have 24 years experience as a plumber. read more

Southern Lakes Plumbing and Heating Our water heater died…read moreChristmas and Southern Lakes got us in as soon as they could. TJ was the technician was on time and worked professionally we had a few hiccups but he knew what to do. TJ was friendly with our Sasha as well she felt protective at first but then just wanted to be nosey. After a long day it was done,well done TJ!! We will call again!! Oh wait they did come back. This last Friday Jan 30 Southern Lake's came back and replaced our old furnace with a new one with heat pump. Arron and Eric were the technicians they were on time. They did what they had to do and of course Sasha settled down eventually but wanted to be nosey of course. Was very impressed that ALL tech's we had in last two weeks were very professional, acknowledgeable and cleaned up as well as made sure ALL was running right before they left. Thank you again Southern Lakes Plumbing and Heating!! Services Water heater installation, A/C system dismantlement, Heating system installation, Install AC, Thermostat installation Price was very reasonable!!

Southern Lakes installed all the plumbing and water monitoring systems in my home in 2021. Anytime…read moreI might have an issue with our system they have come out and taken care of whatever issue I might have. They respond quickly and show up to their scheduled appointments on time. I would highly recommend Southern Lakes as their installation and customer service is 1st rate.

I highly recommend this firm for expertise and exceptionally fair and reasonable pricing. Jeff…read morediscussed my issue with me on the phone, giving me best and worst case scenarios and pricing which gave me confidence to book an appointment with him to repair a wobbly toilet. Prior reviews may have expressed concern about punctuality, but there is no way to predict how long a plumbing issue might take to repair until the plumber actually arrives to assess the issue... So trust that your job will be done as thoroughly and well by Jeff or his brother as the one that may have caused a late arrival. I hope I don't have any new problems, but if I do Jeff will be my go-to plumber from now on, and I will continue to refer him to others with the highest rating!!!!

Jeff was prompt in responding to my message. He was knowledgeable and polite. He was able to…read morequickly diagnose our plumbing issues. He offered options to us. We decided to have him go ahead and install a new water softener as well as a new faucet. We felt comfortable that his price was fair. Felt it was a plus that understands the water in our area (we have well water). Project completed promptly. Thanks Jeff!