Ed and his team are in the dying breed of true craftsmen. We brought Ed a set of eight antique dining chairs that have high sentimental value to our family. After calling numerous shops in the area, only Ed immediately knew the type of wood (Koa) and was confident that he could completely disassemble and repair them, entirely without nails or screws, as built 80 years ago. He repaired their structure, re-laminated the chipped chair backs immaculately, and reupholstered the seats. Without instruction to, he noticed the details in the fabric and covered each chair in an aesthetic and symmetrical way. Amazing! Beyond all this, Ed even came in on a holiday to open his shop so that I could pick them up because of my schedule. I can't imagine better service or work SMA shop anywhere. read more

Master Craftsmen Service - Antique exotic wood dining chairs - Furniture Repair Near Me - Wilmington, North Carolina

I am completely satisfied with Ed's work. I had a chair that was over 100 years old that needed reupholstered. They did a masterful job. Alex Hall read more

Sample of their work. Two chairs and ottoman sent here for slip covers. Took four months to complete. One chair and ottoman were fine but second chair was a mess - did not fit, falling. Apart aT the seams. Sent back for another month read more

See all

Worst customer experience ever. Four months to have two slipcovers and ottoman upholstered. Constant excuses as to the job could not be completed. Promises to deliver while I waited at home only to be given another excuse. Owner is arrogant/complacent and cannot manage his staff. Staff is rude and unreliable. had to send one chair back for another month as it was a mess - read more

I had a couple of very high-end designer heirloom pieces, a sofa and a bed, reupholstered after a moving company dragged the furniture resulting in fabric rash. I was assured by Ed that he could match the modern design and make it look like new. Work was done and pieces were placed in storage for a month before moving to my permanent location. Fast forward two months, the stitching is pulling apart, the buttons are popping, staples are coming out, the seams are not straight and pillows are short, not filling the back. I've emailed Ed several times. He requested photos, which I sent and then silence. Completely unprofessional. I had another company take a look and there is no way to repair. The only option is to buy new fabric and have it redone. And as you can see from his response below, all he does is try to defend the poor workmanship instead of offering to pay for the work to be redone. Even if I still lived in the Wilmington area, there is no way I would let him touch any upholstery project again. Let the photo speak of his workmanship and the response of his unprofessional behaviors. read more

See all

Master Craftsmen refinished several kitchen cabinet and drawer fronts for us. The original finish was a light, transparent stain. The pieces had some wear near knobs. Master Craftsman made the wear disappear on all but one piece. The wear on the final piece was substantially reduced. The refinish was an excellent match for the other cabinets in the kitchen. From drop-off to pick-up was just one week. The experience reported by Lee C. and Nancy C. (same project, do they need to double up? San Francisco, really?) is totally different from mine. read more

We had two chairs reupholstered about a year ago; I recently looked up the website to provide friend with the complete name and address of this company and was very surprised by the very negative review which was posted, and this prompts me to provide my review. We were quoted a price which we considered very fair and a very reasonable completion date. The job was completed a day or two earlier than quoted. There was a small mistake in the job, which I attribute to my not being entirely clear about where one of the fabrics was to go on the chair. We were using two different fabrics, one on the entire front body of the chair, and a second on the back (of the back) of the chair. When we pointed this out to the owner he was very apologetic and said he would reupholster the back (of the chair back) with the correct fabric. He had this done on both chairs by the next day at which point both chairs were perfect. He never indicated hat the problem was in my explanation of where the second fabric should go, but took responsibility and made the change with a completely gracious attitude. I would recommend this company without hesitation to anyone. Carin Guard read more