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Mad4Detail

5.0 (1 review)
Closed • 7:00 am - 6:00 pm

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Services - Mad4Detail

Auto bug and sap removal

Auto paint restoration

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5 years ago

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Naples Ceramic Coatings - 10 months after initial application...still 'lookin' great!

Naples Ceramic Coatings

(8 reviews)

I won't be using or recommending Naples Ceramic Coatings. I responded to a social media…read moreadvertisement from Naples Ceramic Coatings that promoted window tinting AND automotive detailing. I needed both. Before calling, I visited their website, which clearly states they offer both services. I requested a quote to tint my 2022 Navigator and detail my 2016 Mercedes GL450 from Nichole, who was very pleasant, and transferred me to another employee, Miya, for a quote. Miya acknowledged that Nichole had already noted I had two vehicles needing service. However, when I began describing the work needed, she interrupted to tell me they do not detail vehicles for new customers. I politely ended the call, apologized for the misunderstanding and wasting her time, and wished her a great day. A few moments later, Miya called back to criticize me for ending the conversation--even though she had just told me they would not provide the services I requested. Her call back was an unexpectedly unprofessional and uncomfortable experience. Afterward, I went back to confirm their website and the ad I received both advertise detailing services for the public. It would be helpful if staff were aligned with what the company markets, so customers aren't misled or treated poorly for inquiring about the very services they promote. Based on this experience, I won't be using or recommending Naples Ceramic Coatings.

I'm very grateful for the time, patience and professionalism that Mark & Mya took to help me make…read morethe best decision for my vehicle. I did a lot of research prior to deciding on both the Ceramic Coating and the Paint Protection Film but talking with experts definitely helps. And they really know this industry and have an obvious passion for it!!! While they assisted me greatly, never once did I feel any pressure to purchase or increase the packages I chose. In the end I opted for film on the front and the ceramic coating on the rest of the vehicle along with an incredible interior detailing. They also are very upfront about pricing and specials they run, just talk to them. Once you do, you'll probably decide protecting your investment is a sound strategy. I wonder how genuine objectivity YELP puts into this, because this business wasn't identified as being a top provider. Every other set of reviews rates them consistently at FIVE STARS (and NO, I'm not an employee nor even know the owners). I just got exceptional service.

PRIMO Detailing Studio

PRIMO Detailing Studio

(11 reviews)

I could not recommend these people more highly. We have taken four vehicles to them since moving…read moreto Florida four years ago - two for exterior detailing and two for full-blown ceramic coatings. The results are exceptional. They are not the cheapest kids on the block by any means, but you get what you pay for - they know what they are doing.

We just had our 2020 Jeep Grand Cherokee Overland (white exterior, black interior) detailed at…read morePrimo Detailing Studio on Old 41 in Bonita Springs, and we couldn't be happier! We had just driven down from New York to Naples, and "Louise" (that's our Jeep!) was in desperate need of some TLC--covered in road grime, dog hair, and tough water spots from sprinklers. We called and spoke with Lori, who was so kind, professional, and accommodating. Even though they're usually booked a few weeks out, she went out of her way to see if she could fit us in and actually called back that same afternoon to say we could bring the car in the next morning at 9 a.m. We dropped it off and went about our day, and just as we were heading home, Lori called to say Louise was ready--perfect timing! When we picked her up, the car looked incredible. Javier did the detail and truly went above and beyond. Every inch was spotless, it smelled brand new, the windows were crystal clear, and the paint felt silky smooth to the touch. The entire experience--from the friendly service to the quality of the work--was exceptional. Primo Detailing Studio takes real pride in what they do, and it shows. Great people, great value, and results that exceeded our expectations. Highly recommend!

Super Suds Car Wash & Auto Detailing - 2022 4Runner

Super Suds Car Wash & Auto Detailing

(68 reviews)

A huge shout out to Anthony, the owner of Super Suds of Bonita. He went above and beyond to make me…read morehappy deep cleaning my front seats of my 2015 Honda. He did the service himself. They looked like new when I thought they were beyond hope. Your hardworking ladies were also a credit to your company.

I have mixed feelings about this posting since I have always been extremely satisfied with Super…read moreSuds in the past. I have brought my cars there for many years and have always been pleased with the services and the friendly personnel. In addition, I have often recommended this car wash to local family and friends. Today however, was a shocking experience. The person that was running the front end, Jason, asked me what services I wanted, and I told him immediately that I wanted only the basic exterior and interior service. He tried to up sell to the other more costly offerings, which I declined. He was extremely aggressive in his sales approach, repeatedly pushing for extra services'. At one point Jason came up with the punitive question, "you mean you don't want the bugs off your car?". Out of exasperation I finally said to him, "I want what I want, just give me the basic full service". He inexplicably took offense to this and said he wasn't going to wash my car and that I should leave and never come back! I refused to leave and eventually got my car washed there with the help of the young woman at the register. I enjoyed a successful career in sales and sales management, so I understand the desire to "sell up". This process, however, should never be done in a overly aggressive way. Jason's entire approach and actions were totally unwarranted and should be unacceptable to any business owner. That said, I would be happy to discuss this situation with anyone in this organization. I would like this situation to evolve into an overall positive outcome. By the way, take a look at Nicole's one-star review on June 19th, just five days ago. It looks like Super Suds is turning away business (literally) when a customer does not want to upgrade. The "salespeople" (Jason?) are probably heavily incentivized to sell up and are punished if they don't. Incredibly, they are willing to turn away business in order for their percentage of up-sells to look good. Such a flawed system.

Mad4Detail - auto_detailing - Updated October 2026

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