Terrible customer service. I was at the store yesterday. I…read morehad a small list of items to be picked at the warehouse. For some reason, it took nearly 40 minutes to fill my order. And that is after I waited about 30 minutes and started asking about my items. Someone who was supposed to be the manager finally came out attempted to remedy the situation, but he was very patronizing. The only employee who genuinely helped me was Roland. Unfortunately, he was returning from his lunch break in the last few minutes of my visit. I will never return and I will inform everyone I know of this joke of a business. By the way there were only a couple of other customers picking up a few items.

I picked a treated plywood and 6 2x4. I drove home and the plywood had a big RIP on the under side…read more Went back,the service was terrible. Waited forever for help getting replacement. PLUS price was double what was on lowes website. Next time will drive to Lowes.

Lee was my sales person and he was helpful and thorough and gave me several options when…read moreconsidering my Tuff Shed. The quality of materials and extra insulation, floor materials, hinges etc. add to the longevity of the shed. If you are in the market for an outdoor shed visit Lee and let Tuff Sheds on Johnston St. give you a quote.

Our sales professional, Lee Martin, was amazing at generating a diagram of our shed. He was very…read moredetailed driven; he provided ideas that made our visions come to life. Highly recommend...

Outstanding service. I would highly recommend visiting this store. When I walked in there was a…read morevery nice lady there to greet me. She told me where the item I was looking for was, then radioed to a representative in that department. It was a very pleasant experience.

We were very happy with our experience at Pelican Ace Hardware in Carencro. We've been multiple…read moretimes since the grand opening and each time we've been there there's always been multiple people asking us if they can help us find anything! They were all friendly and very accommodating. it's great to have a local hardware store close by again! Thanks again. Sue Colley