Terrible customer service. I was at the store yesterday. I…read morehad a small list of items to be picked at the warehouse. For some reason, it took nearly 40 minutes to fill my order. And that is after I waited about 30 minutes and started asking about my items. Someone who was supposed to be the manager finally came out attempted to remedy the situation, but he was very patronizing. The only employee who genuinely helped me was Roland. Unfortunately, he was returning from his lunch break in the last few minutes of my visit. I will never return and I will inform everyone I know of this joke of a business. By the way there were only a couple of other customers picking up a few items.

I picked a treated plywood and 6 2x4. I drove home and the plywood had a big RIP on the under side…read more Went back,the service was terrible. Waited forever for help getting replacement. PLUS price was double what was on lowes website. Next time will drive to Lowes.

This is where to start looking for ALL THE OPTIONS YOU COULD IMAGINE AND MORE. Huge selection and…read morebeautiful showroom and then when you go outside it just does not stop the options they beautiful slabs. The customer service is great too, I've worked with Maria, Heather, Anthony and Sunny and it's always a great experience.

Good prices and great customer services for amazing and special products. The best selection ever!read more

Outstanding service. I would highly recommend visiting this store. When I walked in there was a…read morevery nice lady there to greet me. She told me where the item I was looking for was, then radioed to a representative in that department. It was a very pleasant experience.

We were very happy with our experience at Pelican Ace Hardware in Carencro. We've been multiple…read moretimes since the grand opening and each time we've been there there's always been multiple people asking us if they can help us find anything! They were all friendly and very accommodating. it's great to have a local hardware store close by again! Thanks again. Sue Colley