My husband & I were satisfied with Massey for 15 years. My husband Jerry always dealt with them personally. Now, he has stage 3 COPD & recently suffered a brain seizure. So, I started dealing with Massey Services. In May,2024 they did an inspection. I was told that quite a few sprinkler heads needed to be replaced since they were too far below the grass. Then, they told me that they were too busy to get the job done in May but to give them a call in July. So, I did. Once again an inspection was done in July,2024. I was told there were 17 sprinkler heads that needed to be replaced. One was so far under ground that the Massey specialist could only feel it under his foot. Couldn't see it! The Massey specialist told me this. Then, I asked how soon Massey could get this job done. The Massey specialist replied "I don't know since we have so many people quitting now." I told him that it was very important to get the 17 sprinkler heads replaced as soon as possible since I live in a HOA suburb. If my grass turns brown, they send letters expecting the grass to green up in a timely manner. I then asked if the job could be done around the first of August sometime. He replied "I don't know". NOT ACCEPTABLE! So, I had my husband to phone Massey Services shortly after that inspection in regards to getting our 17 sprinkler heads replaced asap. An appointment to replace the 17 sprinkler heads was scheduled while he was on the phone & the sprinkler heads were replaced in 1 week!! So, it became apparent to me that Massey Services in Port Orange, FL has ALOT more respect for men & take men more seriously than women!! I have now hired another lawn care & pest control company. So far, they have been treating me with the same respect as my husband had always gotten before his seizure & stage 3 COPD. They listen to me, take my concerns seriously & are prompt about providing their services. It is hard to believe that in this modern age, any company would treat women so differently than men! I'm a 67 year old grandma who has PTSD. My LEAST worry should be my lawn care & pest control which we pay dearly for! read more