So-so sushi (granted, Sam ordered and enjoyed some hibachi), and you can't get too demanding when there are few options to choose from for sushi in/near Staunton. Staff were doing their best, clearly understaffed on our visit. read more

Massaki - Eel roll and a spicy salmon roll - Sushi Bars Near Me - Staunton, Virginia

Oh my word. We ordered a spicy girl sushi roll and steak/scallop hibachi to go. Instructions were to not make the spicy girl spicy and the steak we wanted to be cooked rare. Well, the spicy girl was so hot, you couldn't enjoy all the flavors it had and the steak was well done. The worst part of this whole experience was the hibachi had no flavor whatsoever! I was shocked! I wanted to call to report our experience, but opted out. We just won't go back for a very long time. read more

The food was excellent! The server was very capable of his job! Everybody at the table seemed to enjoy themselves! read more

Massaki - Yummy scallops, stir fried vegetables, and fried rice! - Sushi Bars Near Me - Staunton, Virginia

Sushi is fresh, and hibachi is delicious. It's a little pricey depending on what you get; however, even the sushi has the prices listed beside it, so you'll know what you're spending. I've been going there for years; it's very yummy, has nice service, wonderful ambiance, plus super clean and nice spacious bathrooms. read more

Fun Experience, But Lackluster Food It had been several years since my wife and I had been to a Japanese Steakhouse. We had always planned to go to one together eventually, but the price of such a meal and several events that we had to save for put us off. We selected Massaki with high hopes that this would be a night to remember. The positive is that, yes, the entertainment factor of the experience still stands. It's still very much a Japanese steakhouse, and thus, the entertainment and attention to service were still present. The negative? Sadly, the food. From the miso soup to the salad, to every part of the main course, everything had a processed and lackluster taste. When you see the food cooked in front of you, you expect it to taste as fresh as possible. This food tasted as though it had been cooked two days ago. It's certainly not the worst place I've ever been to, but it's not a place my wife and I plan to return to again anytime soon. read more

Poor customer service, unclear menu, Doesn't specify what is raw and raw textured. Not a safe place to dine if you have issues on raw texture food and still want to enjoy sushi. When you live in the South, Smoked means its still cooked, has changed color, and has juices running through it. It was pink, raw textured and almost made me vomit. Misleading menu. They took forever to seat us a table when we had a reservation. Smart mouthed staff, Saying it was what I ordered, but i literally stuck one piece in my mouth and spat it out once i noticed it felt raw. If i knew it had that texture I wouldn't have ordered it. but due to there being no star next to it I believed it was safe. Ruined my experience when it was brought to my table and ruined my night and the meal they brought to me that i actually liked after the fact when I had to pay for something that tasted raw that I did not expect to get. I shouldn't have left until you at least fixed your menu. Specify thats its preserved and not cooked. Smoked has different meanings and I assumed it meant it'd have a cooked texture. read more

Only a few people waiting when we arrived on a Thursday evening. We were seated within 10 minutes. While waiting, everyone wore masks and were 6 feet apart from each other. We were seated at the hibachi with another couple on the opposite end. The soup lacked flavor and was room temperature. The salad + ginger dressing was good. The sushi and sashimi menu offers great variety including a fried calamari roll - which is tasty. Note: only the calamari is fried, not the roll. Our chef came out and did a few tricks/entertainment. The fried rice & veggies were ok but the teriyaki salmon was perfect! read more

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My first time trying Massaki tonight. I'd heard such wonderful things, I was anxious to try it. We had a reservation and our party of seven was seated right away. We waited for a bit until two more guests were seated in our station. The soup and salad were not impressive. The soup was chicken broth with a few rings of green onion slices. The salad was lettuce leaves, red cabbage a few carrot slivers and ginger dressing. I ordered hibachi chicken and shrimp, which was preceded by a shrimp appetizer.....two small shrimp. I found the dinner portions to be very small. Both the chicken and the shrimp were over cooked and dry. In my opinion the meal was over priced and not very satisfying. Maybe they were having an off night. read more

Massaki - Soup and salad - Sushi Bars Near Me - Staunton, Virginia

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My favorite Japanese steakhouse in Augusta County! I usually get the steak and shrimp hibachi with extra rice because I can't get enough of it! Staff are always very friendly and never a long wait. For lunch they don't have the tables open where they cook in front of you. read more

Massaki - Sushi Bars Near Me - Staunton, Virginia

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Fun experience to take young kids to, and staff is very friendly... but food is just okay. The hibachi tables are mostly communal though they spaced us out between groups. The soup is more like a chicken stock. The appetizer shrimp that comes with the hibachi entree is 2 pieces FYI. Our chef dropped one shrimp on the counter and went "oops" and didn't bother getting us a replacement shrimp which was odd. Make sure you pace yourself, as you'll likely get the 2 shrimps first, followed by a lot of vegetable, rice, and waiting for the main meat. Our filet and steaks came to us more well done rather than medium rare and was actually portioned and split between 4 adults. Overall, packed with families having fun watching the grill and fire, but not food I would look forward to again. read more

Excellent service, delicious hibachi and sushi, clean place. Can't wait to come back with the whole family!

Came back to try the sushi and it was amazing. Very friendly staff today. Very different experience than last time. Thanks, guys! PS bring back Ikura! read more

Massaki - Salmon and white tuna sashimi. Laney roll. - Sushi Bars Near Me - Staunton, Virginia

What a great stop on our way to our daughters. We were originally headed to Kathy's but they no longer serve dinner. Massaki was near our hotel so in we went. Our wait was about 20 minute as projected. The food took a little longer but the wait was worth the little extra time. We've added this to our must stop places when we are in the area read more

I'll start with the positive: the sushi was mediocre. our server (who had the personality of a wet towel) forgot the appetizer and when she finally remembered, it arrived 10 minutes after we had finished our entrees. the hibachi steak and shrimp was acceptable, but the chicken was rubbery. the sweet carrots were a crime against my tastebuds. screaming children and obese southern folk completed the unpleasant atmosphere. if you are feeling a sushi craving, run to martins. this place is not worth your time. read more

Massaki - a hair (not belonging to our party) found in the food - Sushi Bars Near Me - Staunton, Virginia

Not from the area. Tried while in Staunton for work, and this place is a gem. Sushi was big, and really fresh. The restaurant is very well kept, sushi bar looked meticulous. Hibachi was up there with the best I've had. Soup stood out with really unique clean flavor. Wish the place by my house was up to par with this restaurant. read more

Used to be better than Kyoto in Harrisonburg. Unfortunately not anymore. Food was bland and so was the experience. Should've taken a hint when on a Friday night it was dead and no wait. Pretty sure it has changed ownership from last time we came here. read more

We just went to the sushi bar area. The sushi was fresh and pretty good. Knocked off one star because my family member said the chirashi usually has some vegetable sidings. People working there were all nice. I would come back when passing the town again! read more

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We are so glad we tried Massaki in Staunton. It is a small place in an area shopping center with very good, fresh sushi. Kayla was our server. She was friendly and took good care of us. I ordered a house salad, gyoza, and the Hot Night sushi roll. The salad had a great ginger dressing and came with a small bowl of miso soup, which was surprisingly flavorful. The gyoza was fried with a drizzle of tasty sauce on top. Hot Night sushi roll had tempura shrimp, avocado, cream cheese, tempura crunch, and topped with spicy tuna and yum yum sauce. It was delicious! My husband ordered the Susi Deluxe Dinner. It came with a house salad, miso soup, 10 pieces of fish, a tuna roll, and a small roll of sushi rice and cucumbers. He said it was very good. If we travel through Staunton again, we will definitely eat there. read more

Delicious! Highly recommend the Bikini Roll, Crunch Roll and Hot Dragon! Great service! High quality ingredients. Something for everyone! They also have hibachi. My daughter had the teriyaki plate and loved it all. read more

Food was excellent, plenty of different sushi rolls to choose from. Gyoza and edamame for appetizer were quick and delicious. Do recommend a reservation if you're going during peak time, which we just made with a quick phone call. read more

This was ok- lots of fresh fish in the sushi rolls, but also lots of gummy rice- just removed about 2/3rd of the rice. The shrimp tempura was rubbery, but the veggie tempura was delicious! The staff were also a mix- one very sweet and thoughtful and another blustery and curt. The sushi chef seemed affronted when I asked him a question after giving a very friendly and smiling greeting. Like most hibachi places, inadequate ventilation meant my clothes still smelled this morning though I was only there for a take-out order and spent some of the wait time in the parking lot. read more

Good food with a grill side show. Good for groups. Little dark, but it makes the flames look brighter. Small portions, but they give salads and other appetizers to make up. You will leave full. Service needed some help. They were out of hot tea on a busy Saturday night. read more

My family and I visit this restaurant every time we venture out into western Virginia. Our waiter this afternoon was nice as always!!! If you are ever looking for a quick pit stop lunch this is the place. Food is always great. My father got the tuna roll...ate it so fast i could not get a photo. Although, the tuna is worth the price! big pieces of tuna!!! Everything tasted fresh and when our food was boroughs out it was warm. during lunch they do not cook at YOUR table. they cook at a table in a back corner:). but i do not mind because then the pressure isn't out on the cook to give us a show. The only thing i wish we could have was more soup because oh goodness it's so so soo good!!! Thank you all so so much. read more

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Great place for Hibachi and sushi. Food is always good. Service is great and it's the typical atmosphere for a Hibachi restaurant. I've been several times and it's always consistent. read more

We moved to Staunton 8 years ago and have never tried Massaki Steakhouse. We decided to finally try. We had the Chicken teriyaki and Chicken hibachi. Both were very good. We also had gyosa, spring roll and a California roll. Everything was great. read more

Stopped here for sushi only (cannot speak to the hibachi). Sat at the sushi bar and was greeted by the friendly sushi chefs. They were friendly and made good conversation with us. We ordered several rolls. They came out at different times but we ultimately got them all in a timely manner. They were all delicious and tasted very fresh. Definitely recommend coming here for sushi! Looking forward to trying the hibachi at some point. read more

Massaki - Sushi Bars Near Me - Staunton, Virginia

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Massaki sushi row was the bomb with yum yum sauce, the texas roll was pretty good too...great idea to get several so you can share

Sushi is moderate now at best. It used to be so much better. The ginger lacked any flavor. The place also needs a good scrubbing including the bathrooms. it will always have a following for its hibachI b/c that is what this town prefers. read more

Busy sushi places are good sushi places. We were passing through and found this place near our hotel. Simple joint but packed. Interesting rolls and the fish was fresh. Inexpensive wine that was actually pretty good. I'd definitely eat here again. read more

Was told about this place from my coworker. My friend and I stopped here after exploring some hiking near by. It wasn't busy and we were sat right away. The menu of sushi rolls was very lengthy and took some time to read each one having never been here before. Not sure what the waitress deal was but she felt kinda in a hurry to take our order. We had some questions and she got another girl to help, I think she might have been swamped with other tables. My friend went to the bathroom and our waitress again came back and asked to take our order. I told her I'm not sure what my friend wants she is I. The bathroom, her reply was I can still take your order and get it started. Listen I didn't even know what I wanted yet either. Finally ordered, got our food and we ordered all Cooked stuff but it was like lukewarm. I thought the food was still tasty but knocked a star off for the sushi not being warmer, and for the waitress being in such a rush. read more

Massaki - Sushi Bars Near Me - Staunton, Virginia

This is the BEST SUSHI EVER! I have to say, I have tried many sushi places and this one is the best! I absolutely love the Staunton roll, pizza roll, Masaaki special roll, and Waynesboro roll! The different sushi rolls are so unique, sauces are yummy, and it all tastes so fresh. I am from Arlington, Va and I will actually make the 2.5 hour drive to come here twice a year just to eat this delicious sushi! I hope this restaurant expands and comes into the DMV area :) you got me hooked! Hibachi is delicious also, the performances are entertaining. Great service and the restaurant is nice and clean. read more

Food was very good. Not much style in the restaurant and was very cold inside. Staff was nice as well.

Pleasantly surprised! Wasn't expecting very good sushi in Staunton, but I'm glad we took a chance. We ordered 6 rolls and they were all very good. Generous portions and a decent price. Wish they didn't allow so many people in their dining room, so we just do takeout. Otherwise, it's really great! read more

Food is decent. Service is consistently sub optimal, at best. Take out is better option.

Ordered sushi to go. Staunton and Massaki rolls were really great. Spicy tuna rolls were delicious too. Even the kids hibachi chicken was great! That came with soup, salad and mini appetizer. Great value! read more

I had the best time - my bestfriend and I went to go have sushi (her habachi) and we had the best cook ever . He was super personable and really made us apart of the experience . I don't think I catched his name but he had 'supreme' logo on one of his sauce bottles. Even though it was just the two of us he still followed through with his showmanship and pulled all the frills. Really a great experience! I hope he goes far. Also the sushi is amazing here and the sushi chefs always greet you when you walk in ! They were following guidelines to a T and were thoughtful on social distancing. Truly an amazing experience ! read more

Can't like if we can't order. We used to get a huge sushi order every week, but no one answers the phone anymore. A shame and disappointing.

I stopped after working in the area because reviews looked good. I wasn't impressed with the sushi. First I ordered a Seaweed salad. It was very fishy tasting. Normally, I love Seaweed Salad. I also like my Sushi cold, it was simply chilled and the toppings were warm. :-/ Not a good combination when the items should all be chilled! My roll was very thin, probably the smallest servings I've ever been served. The Tuna tasted very fishy. I was disappointed because I normally like several rolls made different with Tuna. I scanned the menu for something without Tuna! I ordered a Spicy Octopus hand roll that was much better tasting. I quit there. Next time I'll try the hibachi grill. I will say, the service was great, friendly, fast and I'm hoping I just hit a bad fish night because it's a nice atmosphere and good location. read more

Massaki - My thin roll. - Sushi Bars Near Me - Staunton, Virginia

Food was good and chef was entertaining. These restaurants have become very chain like so you get the same thing at most of them. Because it was an open room it was very loud. You can reserve a table online which was helpful. Staff was also friendly. read more

They made it easy! Full experience all gluten free! My entire table was gluten free as we have a big family. It was fantastic! Some of the best food I have ever had and it was so much fun! They cooked everything in front of us. We will certainly come back! Can't wait! read more