My daughter received a gift certificate for a massage at MTTI. The certificate was purchased from the location on Alameda. Apparently that location got sold to a new owner and they're now in a new location on Main. When I called to schedule, they told me the old owner had to refund the certificate because the prices had gone up since their move to the new location. I asked if my daughter could just use the certificate and pay the difference which they agreed to. We get there for the last appointment of the day and the lady made a fuss about the use of the certificate even though I was already told she could. I wasn't taking no for an answer since we were already there and after much discussion, she finally took the certificate and my cash.
The building is old and run down. There are no actual massage rooms, only curtains between the two therapy table "rooms" and "lobby". Therefore, you can hear every conversation and noise between them to include when others use the restroom facilities at the back of the building. The noise from traffic outside can also be heard fairly loudly from inside.
Because my daughter is a minor, a parent had to stay in the facility while she got a massage. I was grateful for this because the worst part, towards the end of her massage some guy who was high as a kite comes in yelling and the entire place slowly starts to smell like marijuana. I thought it was just fumes on the guy but when we left it was dark and there were about 7 guys outside the back door smoking marijuana and eyeing us like we were a couple fresh snacks. I did not feel like this was the safest place and was concerned for the safety of my daughter, myself and the young lady giving my daughter's massage.
The young lady who gave my daughter a massage (Eden?) did a good job and was very friendly (the one star is for her!) so I hope she finds a job somewhere better. We will not return and wouldn't recommend anyone else goes there. Terrible business practices, sketchy massage area and just plain shady! read more