The deep tissue massage from Lee was intense and exactly what I needed. They were great at setting…read moreup the appointment and I will be back.

Masseuse was prompt, friendly and respectful. She is very strong so she could work out knots that…read morewere problematic! I will be returning!

I loved my experience! In town from California visiting relatives and it was such a nice…read moreexperience! I especially loved the face massage (acupressure and sculptural lifting) so unique and so relaxing! I had no idea how much tension I was holding in my jaw! I will definitely do the Nova Ultimate with Tina again next time I'm in town!

We booked our Head spa appointments for six ladies, including our youngest of 12 years old. And…read moreeveryone was treated with such professionalism and made to feel comfortable. The Head spa experience itself was extremely relaxing and great for a fresh head of hair and mental decompression. We will totally be booking here again as the experience was great from start to finish. From the cleanliness of the robes, experience, and the added bonus of snacks while getting the blow dry. A well-thought-out place with wonderful individuals.

Becca is an amazing Massage Therapist! She is skilled, knowledgeable and patient! I would recommend…read moreher to anyone who needs massage therapy from a regular massage to sports recovery!

Best massage of my life!! Rebecca eased all my stress and made me feel so comfortable. I can't wait…read moreto come back already!

I found this massage through Groupon. They do have couple of options but if you look closely it is…read morebetter to just pick the option out of their menu. I decided to go check it out. The place is clean and new. Despite the language barrier my masseuse was very kind. I did the time given by Groupon since I mentioned it and she honored the same price. I added a 10 minutes shoulder massage. She is good! Real good! I will go back soon!

My husband and I did a combination on Valentine's Day. It was awesome. The ladies there really are…read moregenuine and give you a great massage for the cost. It was so wonderful. I returned again for a private back and foot massage and was not disappointed. Highly recommend this business.

Absolutely adore Chloe! Does a fantastic job, professional, courteous, and highly skilled.read more

I never would have known about this spa if I hadn't heard about it through a friend! It's in a…read moreresidential area by Johnson HS, where you'd typically expect the management office to be. There is designated spa client parking and the interior is upscale and staff are professional. I went in for a facial with Ana Grecia, who was amazing- super sweet and very thorough. We discussed my skin history and what I was hoping to accomplish, and she put together a radiance regimen that included dermaplaning with citrus peel. She packed a lot of action in the 50 minutes and gave me some recommendations for specific toners and moisturizers that would work best for my issues. I noticed an immediate improvement in the texture of my skin, and am looking forward to product effectiveness and cell regeneration. The setting is relaxing and working with Ana was like catching up with a friend- definitely recommend her if you are in need of a facial. Location also does massages and wraps, and all services include access to their facilities (pool, gym, steam room, etc). Join their mailing list for promotions and discounts, or check out their $99 Groupon for a little bit of everything: wrap, hot stone massage, and a facial. TIP: Book in advance, they're closed Sundays and their Saturdays are busy 3 months out!

Reposting this review to make sure it's seen…read more Some time back, my wife signed up for a membership. That membership turned out to be the worst experience for her because she could never get the place to keep the appointments for her. They kept cancelling her appointments because the therapist was "under the weather" . So every month, her appointments under the membership were pushed back until eventually they were "lost" for not being used. Since she couldn't get the massages that were covered under the membership, she cancelled it because it made no sense to keep paying monthly for something they wouldn't give. They even cancelled one appointment on her as she was pulling up to the place. In legal terms, selling a service, taking payment, and the not delivering the service... There's a word for that. She didn't tell me about any of that until my experience, or we would not have gone back and I would have demanded a refund. To summarize that part, she paid for several months for the membership, and could never get in to get her massages... essentially they took her money and gave nothing in return. Flash forward. In an effort at second chances and trying to establish a better relationship... My wife bought me some gift cards for Christmas. So, I scheduled my first appointment, got confirmations (several through email and text), and was looking forward to my massage. My wife cautioned me .. "they will probably cancel on you like they kept doing with me". But I kept insisting, "no they confirmed an hour ago...". As I grabbed my car keys and headed to the door, the phone rang. My wife says "I'll bet you $100 they tell you the "therapist is under the weather". Sure enough, that's exactly what was said. I was furious. Now keep in mind, if you don't cancel at least 24 hours ahead of time, they charge you anyway for the session. I called in to complain to the manager and wanted to report to corporate. The sales girl said she didn't know how to reach corporate... Really? But she did have the manager, Christine, call me. I also submitted a complaint online... And they never had the courtesy to reach out. This place calls that "customer service". Christine did call and she was nice, gracious, understood, and very apologetic. To make up for my wife's and my own bad experience, she set me up with a couple of complimentary massages, and offered a discount for my wife to try again (she flat out refused). So I took her up on the offer myself. The first massage was wonderful, and my therapist, Stephanie, explained everything and made me very relaxed. I enjoyed the massage and looked forward for my next one. That's where it took a turn for the worst and I will never go back. I got a call just before my next scheduled massage and I thought they were going to cancel. They didn't. Instead the girl on the phone told me this (paraphrasing, but nearly a direct quote): "the owner said to tell you that you got enough free stuff from us, and that he will give you the next one at membership rates, but you're not getting anything else free... You got enough stuff". I was floored. So I said that I wasn't trying to get free stuff and left it at that. If that's how I was going to be treated, I would just use up the rest of my gift cards. So I did. Now that I'm done with the gift cards, I am grateful to Christine (apparently she's no longer there), for trying to make a better situation out of a horrible one; to Stephanie for being so experienced and terrific therapist, and to Beatriz and her counterpart (I'm so sorry that I didn't remember your name) for being very gracious to me, and apologizing on behalf of everyone for the experience, including apologizing for the owner, for being so damned rude about the whole thing. He'll never get another dollar out of us. You get that? The staff apologized for the owner being such a.... Go there if you want to, I don't recommend it because of the way the owner treated me... while they were trying to make up for the way they treated me! It's crazy, right? There's another Hand and Stone in the Stone Oak area that he doesn't own. Maybe check with them. I gave one star...because I have to give at least one, and for everyone but the owner for trying their best. The owner says that he gave sufficient "free stuff" to make up for it, but it's not about the free stuff, it's about the way you treat your customers.which is disgraceful.

My first time here and Ginger was just amazing! She has magical hands and made me feel like I was…read morefloating on a cloud, so relax, so good! Very professional and kind, thank you Ms. Ginger!

Strolled here while doing some shopping at La Cantera. Very clean establishment with excellent…read morecustomer service. I received a 10 minute chair massage. It was incredible. While the massage was only for a short while, I feel a huge difference. The masseuse was very considerate and applied great pressure. I would definitely return for a longer massage next time.

My husband called and reserved a couples massage informing the employees I was 8 months pregnant…read more They said it was no problem however when we arrived, the lady said I could either get a foot massage or a chair massage & only one person at a time. The actual massage was less than mediocre and the spa was extremely hot. As we were paying, the lady told us people leave better tips and started speaking a foreign language to her coworker. Very unprofessional and impolite. I would not recommend this place to anyone.

Aaaaah let me just say Lulu is the best. I just walked out feeling like a billion bucks! Loved…read moreevery second of it and my scalp has never felt so clean. Coming back for a massage ‍

My husband got me the Mother's Day special which included the Crown Spa Ultimate, Hydro Jelly Mask,…read more& Hot Stones. I would totally love to do it again. I left there feeling so relaxed which was much needed. As soon as my husband saw me he said my face looked like I was glowing.