Mass mutual provided the 403b plan for an agency I worked for. After several months of working (and…read moreputting away contributions- without employer matching) I decided it wasn't a good fit, Mass mutual charged a significant administrative fee to roll over my contributions to another plan. When I spoke to a customer representative they were unphased and stated 'that's just how it is'. Unfortunate customer service, I don't plan to do future business with them.

Worst Life Insurance EVER. My mom has a Flexible Premium Variable Life Insurance Policy VLS, has…read morepaid into it for decades and is seeing her Account Value decline day by day due to exhorbitant and outrageous fees and apparently no returns on her investements (62% Large Cap Blends and 38% Guaranteed Principal Account) which should have had amazing returns over the last many years. DO NOT purchase ANYTHING from this company unless you want to lose money and never hear back from them..

Carlos Rios one of the best I've ever seen in my life. He took care of me give me the best…read moreinsurance. I would definitely come back to see him again, and again, he deserve 10 stars. please call go see him if you ever need insurance for anything.

From the owner: Our specialty is customer service. At FR, the insurance and benefits group, you are more than a…read moreclient; you are your family. We love to help those who not only need insurance but also need help understanding how insurance works and why it's important to be covered correctly.

Russ Yusenko was my agent when my family and I lived in Western MA. he was always super helpful…read moreand made you feel like you were his only client when in fact Ormbsby is a very popular insurance agency. I really love the fact you can get your license plate right there in house without having to go to the registry. Today I had to call and get a title from an old trailer that I had in MA and now living in CA. I needed to get a title since moving and accidentally throwing out the title with the trash Russ was able to go into his computer and go on the dmv website and order me another one. He went above and beyond. I had other agents in this agency do similar things to help me out throughout the years I can't say enough good things about the entire team.

Ormsby Insurance is the BEST insurance company I have ever dealt with. When we were searching for…read morea homeowners policy, not only were the rates great, but the customer service was even better. Our agent provided us with multiple options and laid out the exact price for everything. Likewise, when I moved my auto she provided me with an apples to apples quote for my old policy, suggestions for updating my policy, and the exact differences, in price and coverage, between everything. She was fantastic! I have never had such a great experience buying insurance! I highly recommend this business.

Rana Morton is a competent and professional State Farm Agent. She recently helped me with a rather…read morecomplicated insurance issue and she worked until the issue was resolved. If you are looking for a great agent, you have found her.

From the owner: The State Farm mission is to help people manage the risks of everyday life, recover from the…read moreunexpected, and realize their dreams. License #: CT-7103864

had an amazing experience visiting the GEICO office in West Springfield. From the moment I walked…read morein, the staff was welcoming, professional, and genuinely helpful. They took the time to explain everything clearly, answered all my questions without rushing me, and made the entire process smooth and stress-free. I really appreciated how patient and knowledgeable they were, especially when it came to helping me understand my coverage options and find the best fit for my needs. It's rare to come across customer service that feels this personal and efficient at the same time, and it definitely left a great impression on me. I'd highly recommend stopping by if you're looking for reliable and friendly service.

Saved me a lot of time and helped me get all the paperwork needed to transfer my car's out of state…read moretitle and registration to MA.

Best insurance agency around. They know their way around the insurance business and always help…read moreyou get the best rates. Brought my insurance down over $1000. I recommend them 100%

I stopped into this agent after been given the roundabout of another Allstate Agent. This agent on…read moresummer ave is close by and it makes a difference being able to deal with real folks. I have received the upmost service here and all my questions were answered and the ladies in the front are very friendly and kind. I'm glad I found them after dealing with an outside agent from another state. Thank you

I highly recommend avoiding this agent and Allstate all together. I went in to bundle policies with…read moremy wife and they did not do their due diligence. I was granted a policy with them in June, they also handled canceling my original provider. I was notified today I will not be able to renew. They should have checked my records before accepting. Be warned they will not do it and when someone who has a brain does, this will determine your coverage

They are the BEST!!! Local, experienced, will always respond to your calls…read more Avoid the national chains as they will not treat you half as well as Sumner & Toner. You get what you pay for and MORE! I am so happy that I moved this firm. Trust me, move with me.

From the owner: Insurance Agency located in Longmeadow, MA focused on clients and providing the best service and…read morecompetitive prices for the surrounding areas.