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Franklin, MA

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Massachusetts Bay Transportation Authority

1.7 (3 reviews)

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10 years ago

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10 years ago

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10 years ago

And this is where all of our tax money go to pay the retirement of those whom were fortunate enough to make upper management,

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Amtrak Booking - Restaurants:  Dunkin' Donuts

Amtrak Booking

3.4(15 reviews)
15.4 mi

Amtrak recommends arriving 30 minutes before your scheduled train and it was my first time using…read moreAmtrak, and my first time to Route 128 Station. Exit the highway, drive past the parking garage and turn left onto Blue Hill Drive, and take the left on in where it says "Amtrak/MBTA Pick-up & Drop off". Either entrance at the end will work. While the left side is more direct and closer to the Amtrak counter, the right side will take you past the Dunkin Donuts. There's a waiting area, the bathrooms are by the elevator, and only two tracks. 1 is outbound, and 2 heads into Boston. Simple. Start heading out when they announce that your train is arriving, about 8 min in advance. Head towards the right if you are Coach bound. Take a seat and the conductor will scan your ticket code and tuck a paper ticket above you. Take it with you if you change seats. If you go past NYC, the crew changes, and every passenger gets scanned again. If you are ADA and need access to one of their accessible seats, there's a way to mention it when buying your ticket, so the conductor will save you a seat in advance. Two bathrooms are available at one end of the Coach car. If the light is on, the bathroom is taken and the door locked. These are roomier than those on airplanes. So are the seats, although they otherwise resemble those found in planes with the tables that fold down and seats that recline back. 120 volt plugs are available, but no screens and no headset jacks, so no music. Stops are announced, so it felt that communication was pretty good on the train and at the station. Coming back and arriving on track 2, we had to exit and head up and over the tracks, where we could go straight into the garage, or take the escalator down by Dunkin Donuts. There's an elevator as well, which will take you to the bathrooms.

Clean and large for a two track station. Commuter Rail MBTA as well as Amtrak…read more Two convenience centers, one up stairs which has a large selection of stuff and the Dunkies Downstairs... typical. The parking lot is huge and quite affordable at $15.00 a day. There are also cans downstairs and an area for buses. Truthfully, better than going into South Station for the train.

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Amtrak Booking
Amtrak Booking - Amtrak 7/2025

Amtrak 7/2025

Amtrak Booking - Amtrak 7/2025

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Amtrak 7/2025

Providence Station

Providence Station

3.3(107 reviews)
17.6 mi•Downtown

4 out of 5 stars…read more I've had consistently positive experiences at Providence Train Station. The staff are always courteous, friendly, and willing to help. No question ever feels like a bad question when you speak with them, and that level of customer service is exactly what travelers need--whether traveling for work or pleasure. The bathrooms are definitely outdated, but they are clean and, importantly, do not smell. That may sound like a small thing, but there are plenty of businesses with much newer restrooms that cannot say the same. But they should have the option of paper towels to dry your hands, in my opinion of course, besides just hand blowers. Also one big note for the men's bathroom!! There are 2 urinals and there is no divider between them. So if you're shy or worried there may be prying eyes, then use the stalls. I've never personally eaten at the deli, but it always seems to have a steady flow of customers, so that's probably a good sign. The convenience store inside is also very useful. Prices are what you would expect at a transportation hub, although I've found them to be slightly less expensive than at some other travel locations. The station interior is currently undergoing renovations, and it appears that some exterior work is planned as well, including improvements to the sidewalk in front of the station. Hopefully, the upgrades will make an already convenient station even better. One of the best things about this station is the location. It's right downtown and very easy to access. Providence Place Mall is only a short walk away, and the park directly outside the station is a great feature that makes the surrounding area feel much more inviting. My only real caveat is access to Tracks 1 and 2. You have to go downstairs to reach them. I have not personally noticed an elevator nearby, although I would expect there is an accessible option somewhere in the station. There are escalators, but the ones I've used only travel upward rather than down toward the tracks. Overall, Providence Train Station is convenient, clean, well located, and supported by a very helpful staff. With the renovations underway, I think it has the potential to become an even better station.

They are in the middle of construction right now and I imagine they are updating the whole area…read more The sitting and coffee area that has already been updated looks great. I wish they had escalators down to the tracks. It is a pretty quick turnaround for when the train track is announced to bordering, but if you are with someone who needs extra time it is hard. I'm excited to see what they do with the rest of the space to update it all and clean it up.

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Providence Station - Busy night due to downed electric line!

Busy night due to downed electric line!

Providence Station
Providence Station

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Massachusetts Bay Transportation Authority - trainstations - Updated October 2026

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