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Massachusetts Bay Transportation Authority

2.9 (10 reviews)

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8 years ago

Simply abysmal at moving people in and out of the city competently. Constant delays, rude operators, and filthy stations.

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MBTA Bus Route 85

MBTA Bus Route 85

2.8(5 reviews)
1.1 mi

In the six months that I've lived in Union Square, this bus has grown on me like fungus under my…read moretoenails. The driver is really friendly in that surly, "I-was-born-in-Chelsea-so-don't-expect-me-to-give-a-shit-because-it's-7am-and-I've-already-been-drinking," sort of way. Despite having to navigate the Union Square traffic melee both directions on its route, it somehow always arrives on time, except on weekdays, when it doesn't bother to show up at all. This tends to happen modt often on Fridays (like this one), and is completely unannounced, so I'll assume it's because the MBTA literally has only one driver available for this route and doesn't bother to find a replacement for our Chelsea boy who just spent a long weekend hugging porcelain in the bathroom of the Tavern at the End of the World. I've also had the pleasure of taking this bus in the middle of the day, when I am literally the only rider for the entire route. It was really creepy and the bus smelled like bad gin and I wouldn't recommend it. If the MBTA were to do something actually useful, like hire a systems analyst, then they might figure out that running routes like this north of the river in the middle of the day when everyone is at work downtown is a huge waste of money. The savings could then be used to not only pay that systems analyst's crappy government salary, but also would allow the 85 to run later at night when people actually need it, and on weekends, again, when people actually need it.

I like this bus because it's a couple of blocks from my apartment and it drops me off a mere 5…read moreminute walk from my office. It's a commuter bus line that runs until around 7:30pm only Monday through Friday. I hate this bus because it seems to run on a random schedule that changes daily. This is mostly because there's one bus that runs in a loop and it gets stuck in traffic going through Union Square. Also, because there's only one bus, it only runs about every 40 minutes in the morning - so your choices are 8:10 or 8:40 (give or take a few minutes). Also, the current bus driver is seriously the most surly individual on the planet. A few weeks ago the buzzer was broken and he just skipped a lot of the stops near/around Union Square. A woman was standing near the front told him so and he said "Do I LOOK like a mind reader?" and when she explained that standing near the front should signal that she wanted to get off he said "Oh yea? And how'd that work out for you?". So, if you don't mind the nasty driver and random arrival times - the 85 bus is a pretty convenient route to get you from Somerville to Cambridge.

MBTA Bus Route 80

MBTA Bus Route 80

3.4(5 reviews)
1.1 mi

The hidden jewel of Somerville bus lines. Worth 5 stars for the front half of its outbound route…read morealone, which runs up the valley between Spring and Winter Hills via Pearl Street and Medford Street, before dumping onto Broadway, running through Ball Square, before slingshotting out around the backside of Tufts to do an end run via High Street in Medford up to Alrington Square. A ride on this reliable and off the beaten path route will take you directly to the best pizza in Somerville (the Paddock), will dump you in front of the Cock Block (Woody's, Wang's and Pini's) at Magoun Square, and dump you in Ball Square so you can get some REAL kick ass cupcakes at Lyndell's. I don't take this out much past Powderhouse, but it's a nice semi-scenic longway alternative to get to Arlington if you don't want to deal with tempestuous 87.

I'm 28 and do not have a driver's license…read more This is no mean feat especially given that I grew up in New Jersey where you are practically shoved into the driver's seat at the stroke of midnight on your 16th birthday. How I've managed this is largely due to never moving far from the reach of SEPTA when I lived outside of Philadelphia and then MBTA when I moved up to Boston. But the MBTA has not made staying car-less these past six years easy. But I will save my negative comments of those routes for other reviews because the #80 bus line is a shining example of all that can be wanted from a bus route! I first dabbled with the 80 to get to work when I lived outside of Magoun Square on days where the 101 was not cutting it for me. Despite several on-time and smooth trips to Lechmere laziness won out when I was living at my old place and I generally ended up riding the 101 to Sullivan Station to get to work because the stop was right in front of my house while the 80 was a ten minute walk away. Happily, when I moved to our new place in April I found out that the bus line that runs in front of our house was the 80. Since moving, my commute to work has improved drastically. Unlike other bus lines, when I used the MBTA trip Planner their estimated arrival times for the 80 were ALWAYS accurate within 3-4 minutes. "Bang on time" could be the motto of the #80 bus if the motto was being written by a blue haired old lady. Add to that in one route you can go to the Cambridge side galleria mall, connect with the green line into Boston, drop by Magoun square, Ball Square or Powderhouse Square, for amazing places to eat (respectively: Old Magoun Saloon, Ball Square Café, and Yoshi's), pop into the outer reaches of Davis Square or just take it all the way to the end and explore Arlington's fun main square. I have done all of these things and have never been late to work thanks to the 80. So if you ever need a positive experience with MBTA jump on the 80....

IBoston Limo

IBoston Limo

4.8(22 reviews)
2.5 mi•Back Bay

iBoston Limo really took care of me. After a flight…read morecancellation, then a rebooking, then an extended delay, I finally got to Logan several hours late, after 10pm. When I called to let iBoston Limo know of my changed itinerary, they were already tracking my inbound flight; I didn't have to worry about them. The driver met me with my name on a sign - and when you're exhausted, this is important. He was friendly, efficient, and got me safely to my destination. His Escalade was clean and comfortable. Booking with iBoston Limo was easy; they're available 24hrs. I couldn't ask for better service. I will be using iBoston Limo again - highly recommend!

Very frustrating and unprofessional experience with IBoston Limo…read more When I booked, I received a confirmation email that was essentially just a receipt. There were no pickup instructions, driver information, or contact information included. By the time I arrived at the airport, I still had not received any communication from the company, so I had to Google IBoston Limo myself just to find a phone number. I called twice and spent about 20 minutes wandering around the airport trying to figure out where I was supposed to meet my driver. When I finally reached someone, instead of helping resolve the situation, he immediately became argumentative and yelled at me, insisting that he had texted me. I explained that I had not received any text and had been checking my phone constantly, including while I was on the plane. He continued to argue with me, hung up, and then sent me a screenshot showing that he had supposedly texted me. Whether there was a technical issue with the text or something else went wrong, arguing with a customer who is stranded at an airport and cannot find their driver is an incredibly unprofessional way to handle the situation. A simple apology and clear instructions on where to meet the driver would have resolved the issue immediately. Instead, the interaction made an already stressful situation significantly worse. Once I finally found my driver, he was lovely, courteous, and professional. Unfortunately, everything leading up to that point, from the lack of pickup information and communication to the way I was treated when I called for help, was unacceptable. I will not be using IBoston Limo again.

Photos
IBoston Limo - Clean comfortable vehicle.

Clean comfortable vehicle.

IBoston Limo
IBoston Limo - Efficient rides.

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Efficient rides.

Massachusetts Bay Transportation Authority - publictransport - Updated October 2026

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