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Mass ENT Associates

2.0 (4 reviews)

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Keith D Jorgensen, MD

Keith D Jorgensen, MD

1.4(7 reviews)
11.1 mi

Dr. Jorgensen himself is a wonderful doctor and has treated my entire family since about 1990…read moreincluding surgeries (tonsils, deviated septum, perforated ear drum etc.) His care is exemplary. My kids started having their own family's needs (kids and adults) taken care of there as well. Sadly, we have all left. The problem has always been with reception, phone calls, availability of appointments. What parent wants to hear there is an appoint available in 9 weeks when their child is screaming in pain or the adult needs to get a call back? Don't know if she is still there but a woman by the name of Minette doesn't seem to care at all about whatever your problem is. I'm sure Dr. Jorgensen wouldn't be happy to know how poorly patients are treated on the phone. Or the inefficiency of employees behind the front desk. The doctor himself called me back one Christmas morning years ago when my son was bleeding heavily after a tonsillectomy. I went through his answering service and he was calling me back within 15 minutes. It's sad because he is a wonderful/caring doctor and we all would have stayed as patients for years to come!

Do not come here, secretaries at this place are very rude. They do not communicate well. Made a…read moreappointment with doctor Jorgensen. Without calling me they switched me over to the nurse practitioner when I clearly mention a Doctor Keith Jorgensen. Even when you show up 5 minutes late they will not take you at all... do not come here.

Mass ENT Associates - earnosethroat - Updated October 2026

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