We had a very good experience here with my 5 year old. Dr Edwards took excellent care of him, and…read morethe audiologists were fantastic as well. Dr. Edwards happened to be there after the audiologist results came back and was happy to talk with us about them on the spot. That's the way a good doctor should be. We highly recommend this office.

I am EXTREMELY disappointed with the way this practice lacks care and consideration for their…read morepatients. Due to bus traffic we were 6 minutes late to the appointment. We stood in the waiting room behind the patient in front of us who was checking in. Once that patient was checked in and they got to us they did not indicate we couldn't be seen. They proceeded to go through the paperwork, taking the insurance card and copying it, etc. Once all of that was done the receptionist said she would let them know we were there. She then said they couldn't see us because we were past the strict 10 minute policy. My poor son is 5 years old and has had sudden hearing loss for the past 6 days. I understand having a late policy and needing to stick to it. How there was not consideration for the fact that we were NOT 10 minutes late and we were waiting to be checked in, in addition to the fact that life happens (getting stuck behind a bus) AND there was no care about the fact that we are talking about the sudden loss of hearing of a 5 year old child is beyond me. If the practice can not treat their patients with care and function black and white without consideration of barriers beyond control of their patients then I do not want to be cared for here. When we left my poor child said "Wait what are we doing? I can't hear. They were going to help me." ...I thought the same.

I've seen Dr. Lauretano several times over the years for both for office visits and sinus surgeries…read moreand procedures. I can say with 100% confidence he is one of the best ENT doctors I've ever worked with. He genuinely cares about the well-being of his patients, this is what drives him and it's very evident in how he works with his patients. I'm happy to be a patient of his and I highly recommend him!

Just an incredible group...from the physicians, to the PA's to the hearing specialists. So…read morethorough, they found thyroid cancer while investigating something completely non-related. Dr. Colden is also a board-certified plastic surgeon. Not only did I have NO pain after the surgery, the incision was so small and precise, it is barely noticeable. Have been there several times with my elderly mother with severe hearing problems. Their staff is so considerate and patient with her. Wait time is practically nothing, which is a big thing to me.

I was referred to this practice by my pcp. unfortunately my visit was as bad as others have…read moredocumented previously. terrible service atmosphere. over charging for visits.. etc. Don't go here unless there are no other options

Jeffrey is a really nice guy... This place used to have issues with answering phones and keeping…read morethings professional as far as the secretaries were concerned but they seemed to hire new staff and people actually answer the phones and call you back now.. Jeffrey took the time to listen to my symptoms and seemed like he cared.. I had surgery to remove a lymph node and he did An amazing job. Everyone was kind and friendly.. The office is small but clean. I've never met any of the other doctors. But Jeff is definitely the best they got. These smaller private offices always seem to care more and offer more help... I thank the ear nose and throat specialists for at least trying to help me figure out what's wrong with me and my lymph nodes... Other doctors don't care and shrug their shoulders.

I have had Dr Byer as my ENT physician for several years for various sinus issues as well as polyp…read moresurgery, and always found him to be professional, competent and caring. He was always willing to spend time discussing issues with me, describing medical issues in clear, concise terms. I am disappointed in the poor reviews posted, and would point out that the issues stated were mostly regarding administrative / billing problems, not quality of care provided by the physician.

Did you ever feel like your care was in the hands of a D average medical student, coasting on easy…read morecases for his career? This is Dr Byer. Do not recommen him, or his arrogant rude associate Dr Stock.

the lady at the desk was super rude and judgey. The white lady doctor didn't take me seriously and…read morekept talking to me like a child. From one future doctor to the actual doctors, you guys set a perfect example on how not to treat patients

Kept me on hold for over 30 minutes couldn't get an appointment to clean my ears until July…read more Services in past not very professional. Looking for a new ear nose and throat group.

I have been going to this practice for 25+ years, my whole family have been their patients...I live…read more50 minutes away from the practice now but It's so worth it to me...started with Joan, and have been seeing Joanne for the last 10 years or so...the continuity, professionalism, and staff retention throughout the practice is remarkable...I have recommended it to friends and will continue to rave about them...

I was just in for a physical with Joanne and I have to say it was the most thorough physical I have…read moreever received! They were all very professional and took the time to make me feel extremely comfortable. I would highly recommend.