When we decided we would start looking for a house, we initially worked with another realtor couple…read morein the Louisville area, but they didn't seem to really understand what we were looking for. We contacted Team Panella, and in our first meeting, I realized Scott had a better grasp of our needs in 30 minutes than the previous realtors did after a couple weeks of showing us several houses and getting our feedback on each. We thought we were "just looking", and didn't plan to buy for another 6 months or so, when our lease was up. But Scott showed us so many houses that were a good fit and in our price range, that we ended up making an offer on a house. When that offer wasn't accepted, because the sellers accepted another, higher offer, Scott reassured us that it wasn't the only house on the market that we would like, and we'd probably find something better. He was absolutely right. A few days later, he said he found a house that had just hit the market, and he thought it was perfect. We saw it and agreed, and our offer was accepted. We've been there for just over three years now, and we still love the house. We were first-time home buyers, and Scott was great about helping us navigate the process, finding all the various inspectors, mortgage brokers, etc, that are part of it (but without pressuring us to use anyone in particular). He made sure we always understood what was being done, and what would be coming up next. When it came time to move into the new house, they even let us use their box truck. When the truck had mechanical problems the day of the move, the Panellas were on a family vacation, but when Scott got my message, he called me from the airport, arranged for a tow-truck, and a replacement U-haul. He definitely won my loyalty that day! When the kids move out and our needs change, I will definitely be contacting Team Panella again.

I worked with Scott in 2008 to assist with my home search. He was such a friendly and knowledgeable…read moresource of information. He guided me through the process and I would definitely return to Team Panella for future real estate needs. I would also definitely refer friends and family to them as well. Thanks Scott!!!

Jimmy and his team are awesome. They sold my home less than 30 days. The staff was very…read moreknowledgeable and accommodating. They took care of everything this included pep talks (smiling). I highly recommend, if you want result in selling your home contact Jimmy and his team

Jimmy and his team sold our house in 2 1/2 days. They are truly the most knowledgable and attentive…read morerealtors in Louisville. They take care of everything and are so friendly and helpful. Would highly highly recommend!!!!

We used Joe to sell our home in Louisville last Summer and he was outstanding…read more Before choosing a real estate agent, I conducted a lot of research to see who would be the best choice based on the investment they make into selling the property (time and effort, not necessarily financially) and how they promote their listings. The Joe Hayden Team stood out as the best Louisville has to offer: their organic rankings are excellent (meaning people find listings on his site easily), their social media presence was strong, and I could tell they put a lot of work into their listings. We spoke with Joe and then met with him at our home. He spent hours answering our questions, providing objective data regarding how many homes they sell, how long their listings typically stay on the market, and providing tons of info on comps in the area. We were concerned that our house, which was located pretty far from downtown and in a neighborhood with hundreds of similar homes would be tough to sell. Joe made the process incredibly easy and took extra steps many other Realtors don't (but should), like having a pro come and give us staging tips, having professional photographs taken, and a lot more. When we saw our listing we were blown away. His hard work and knowledge of what it takes to sell a home really paid off - our listing looked amazing and knocked out the competition. The second buyer that saw the property put in an offer. Our house went under contract 4 days after we put it on the market at 1% under asking price. We accepted and Joe (and Anne, who was also incredibly friendly and helpful) walked us through every step of the closing process. It couldn't have been a more pleasant experience. I've recommended the Joe Hayden Team to everyone I know. He's a true professional and a genuinely nice guy. I realize it won't always be this easy to sell your home, but I think you'd be hard pressed to find a better Realtor.

Awesome. I don't think we could have asked for a better Realtor. We actually had the house on the…read moremarket two or three other times, and in the past we didn't work with a realty team. Every step of the way they went above and beyond. They came out to the house and showed us little upgrades here and there that go a long way to sell the house. And it shows--we sold the house in three months! Just every step of the way they were outstanding.

This my second time selling a house with Jim Powell at Louisville Properties and I could not be…read moremore please. Jim is very helpful and very responsive to my questions.

Jim is a really nice guy to your face. Due to my husband being in upper management of a Fortune 500…read morecompany, we are relocated every 1-2 years and have been renting since 2011 while we wait for some location stability. We were shocked when we received the itemized expenses deducted from our $3000 deposit. Please conduct the following PRIOR to move in with this manager. 1) "Bluelight" the carpet for any spots. 2) Kiss your pet deposit goodbye, it will be used to mitigate "pet odors" from the house. (We have two dogs and have never had a rental manager prior to this state that our dogs caused pet odors that need to be mitigated) 3) My cleaning ladies, a professional group of 4 women, were there doing a total clean of the house post move out (while we were still paying rent). They were approached by a man "looking for his beer." When I notified Jim, I was informed that one of his workers was there for yard work. Again, we were not notified that anyone would be in our home, as we were still paying for the rest of the month) 4) We were charged for 25 light bulbs missing, over $100. Because you know, we packed up light bulbs before we left. This one still baffles me. 5) We were charged to remove a desk that was present in the house when we moved in. 6) When the basement flooded, Jim and I spoke on the phone and agreed that I would clear out the carpet and that the basement floor would be stained. He was to have the floor sanded and I would complete the rest. Never happened and we were charged to completely replace carpet that was already noted in the pre walk through as being in poor condition. Again, we learned a lesson with this guy and would not recommend his services to our worst enemies.

Heather is PHENOMENAL! I would absolutely recommend to her to anyone looking to buy or sell a…read morehome. I recently moved to the Louisville area from Phoenix, AZ, and I could not be happier with my experience. She organized and toured each home visit with me and pointed out all the great aspects and any potential pitfalls. During negotiations on offers, her advice was lifesaving (or rather pocketbook saving!). She is professional, friendly, and full of amazing recommendations from contractors to favorite local eateries. Thank you, Heather! You are a rock star!! I am so grateful for your help! If you're looking for an agent, don't hesitate, CALL HER! When family and friends recommend a different agent, don't listen or waste your time like I did, CALL HEATHER! She is more than worth it.

I recently moved to Kentucky from out of state. Heather helped me not only find the perfect house…read morein a super crazy market but she recommended places to see and things to do in the city. She put me in contact with specialist to deal with anything that went on after purchasing the house. She was an amazing agent and I highly recommend her.

I can not recommend the Breland group more! Kristina and Katie helped me purchase my first home and…read morewere so helpful with guiding me along the entire process. Buying a house can definitely be overwhelming, but they made it feel incredibly smooth. They worked with me to negotiate my offer, guided me through what to do after the inspection, and even helped me schedule the right people to come in and do work on my home. Their help and guidance was amazing, and they were professional, patient, and supportive during the whole process. Love the Breland Group team - they are great people!

Great service from Kristina and Lamont. I have read the negative reviews and after working with…read morethis group for the past 8 years I have only found them to be professional, kind and honest.