This is one of the most hands on library I have been to in a long time. My kids loved the…read moreactivities of making a snowflake, and a scavenger hunt around the kids section. Cindy the librarian was wonderful at explaining things and telling us about all the fun activities they do for all ages. They have an email that tells you what is going on, so you don't miss anything. We are excited to try story time on a Thursday.

VERY CUTE little library!…read more It's not too small, so it has plenty of options. It's not too big so it's not too difficult to navigate. I love that the computer usage is free and the printing is cheap! Definitely makes printing accessable to all community members. I appreciate their return policy, it's not too stringent and really allows patrons to be responsible for their own returns in a timely manner. The staff are so friendly and helpful! Every time I visit the associates are always smiling and welcoming. They even taught me about the Hoopla & Libby apps!!! Will DEFINITELY be back to visit very soon!

I love this branch because they have a handy drive-up pick-up window for reserves. A smiley…read moreemployee types in your card # and gets your book(s) for you. The return boxes are right there too, just past the window. I've also been inside and although it is not huge, is a nice cozy location.

I only visited this library once, but I will comment on customer service. I approached the…read moreinformation desk to inquire how to retrieve and print an email document. The young lady not only pointed out the kiosk, but walked me over to where I was to go. She also provided assisted on how to retrieve and print document. Excellent customer service! When I have more time, I will return as I believe this is the closest library to me, and has plenty of parking.

Basically, this is an upscale drop off DAYCARE center and not designed for someone seriously…read morewanting to gain knowledge through a library. Children are running rapid, climbing over furniture and screaming..... babies having temper, tantrums and adult / staff doing absolutely nothing to correct the issue. Forget about trying to concentrate because that is not happening here. I have been at this location several times, mornings, afternoon and evening, and it's always the same scenario. Even with wax earplugs or EarPods you simply cannot mask the noise level. I've spoken with staff regarding the issue and was told it's normal. After school is out then you're dealing with disrespectful teenagers, sitting around, acting up and being disruptive and claiming all the decent computers just to sit and watch videos or play games. Can't they do this at home so that others can actually utilize the library as it was meant to be used? If the teens have taken up all the adult allowed area ( yes their sections for the age groups ) and there is a free seat elsewhere you NOT allowed to use it unless you have a child with you. If that's not discriminating I don't know what is. Wasted tax dollars at work!!! Would've been cheaper to build a free daycare center elsewhere. While I enjoy the futuristic modern design, the open center is complete wasted space only designed for aesthetic purposes, not useful. And lastly, with all the windows, it is absolutely freezing in the winter time....and yes burning up in the summer. I suggest New Albany library where the youth have respect for their surroundings, unless you're a deadbeat parent needing to pawn your child off on someone else, then the Gahanna library is for you.

Great place to meet w groups. There are conference rooms. However it can be very loud as they…read morehave a ton of children's programs! There are great spaces to read and bonus you can charge your phone/ devices in some areas. It seems everyone I go in there is a massive children's program with loud music going on.i have been in the morning and afternoon! I'll have to go another time.

Impressive library for a fairly small town. Interesting building, helpful staff, decent…read morecollections. Lots of activities. Beautiful reading room. Come check it out.

Happened to be nearby and needed a few books. Easy to get to, though watch the turn- you go in…read moresouth of the building, there's a one-way exit just north of the library, and no way to get in through the mall. Beautiful new building, lots of glass. Open and bright inside. Large children's area. I didn't see the other areas, because I have a kid... K found what she wanted, admired the fish tank, played in the play areas. Very pleasant all around. We are lucky to have a great library system in Franklin County, often rated one of the best in the nation, with many branches, which are being upgraded regularly. Great staff, large selection, easy to reserve. Not to mention the programs and events and electronic offerings. Honestly, one of the centers of the community and a driver of excellence.

All I can say about the new library is WOW. Definitely a destination place. I always supported…read morelibrary levies because of how they meet the needs of our diverse community. But this new library is incredible. I especially like all the "New Book" areas. Tons of spots for your little ones, your teens or maybe you just want to sit and relax and plug in or unplug. Inside, you would have no idea you are on busy Brice Road. Lots of parking, love the landscaping. We need more than 5 stars.

This Institution is amazing. Ive always felt welcomed and if material was not available I was…read moreassisted to have it secured. Their outreach is to each demographic. As to allowing child level reading regarding empathy, gender, etc., I fully support the Institution. At 63 years-of-age, I realize how much suffering is provided through ignorance on these simple concepts. My skin is not pink or blue. Ive never been only one color, gender, etc. Understanding is not evil - sadly, ignorance is a killer.

nice new building and good resources. Staff very helpful. Good thing they did not hire the predator…read morekent state applicant who knows what problems they would have had. Good decision. Now you wont have to worry that someone is watching you. Nice for kids mainly.

A pretty amazing collection of books from spine chilling horror to sweet little fables.read more

This library is such a great place to bring young ones. The children's section is expansive with so…read moremany activities. The amount of kids books is excellent. Also the kids programs are top notch. If I lived closer I would come here a lot more often. Also, the study areas are a great place for quiet time. The staff is always friendly and eager to help.

The staff are worked to near death and it shows. People drop off 50+ books for staff to check in…read morelike it's not a big deal. New check in machine hasn't worked for over a month so staff has to check it in manually all day long. When you get on the Westerville Library website it will tell you something's in stock and then when you get to the library they tell you it's actually available at a different Library. Ever since they joined Columbus's ghetto system everything's gone way downhill. This used to be a quality Library now it's just a capitalist garbage Library just like the rest of Franklin county. Just another Library run by tone deaf ignorant people that have more than enough money to pay their bills while everybody beneath them does the grunt work while they stand over them proudly. I sat in on one of the board meetings and the HR lady was bragging about how she saved the library $200,000 by cutting off health care to the library staff. They were given cheap ichra instead. They really don't care about their staff and it shows.

The staff here was amazing they assisted me with some printing and it came out so well I couldn't…read morehave done it without their help.

Had a meeting here at this library branch. It was my first time visiting here, but it's a nice…read morelittle branch! The librarians were friendly and helpful. They have a really nice section for teens, which was great to see. The meeting room we used was large and well-appointed for large groups. My only complaint isn't against the library itself, but something to note. Given it's location in a strip mall, both upon arrival and leaving (about 4 hours apart), someone was outside smoking cigarettes and it stunk. Super gross and not a great impression for the library.