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    Martis Valley Lodge

    3.4 (13 reviews)
    ModerateHotels
    Open Open 24 hours

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    Jerry W.

    This is my first time back to this property after it rebranded from Hampton Suites in July 2025. Day of the Week check in- Friday How many nights- 1 Lobby/Common Area Roomy well lit No Coffee in lobby only in room Dining area Onsite cafe $24 / person buffet breakfast Lobby bathroom 3 sinks 1 urinal 2 stalls, no door gaps Clean and well stocked. Gym/Pool Outdoor pool closed for season Fitness center is bit on the small side but is clean. Ice Maker Only 1 on 2nd floor Has a water dispenser and a rack for ice buckets and decanter for water. WiFI Test # Day and time Test 1 Friday 502PM 56.4 Mbps Download 20.2 Mbps Upload, 9 ms Latency Outside perimeter Clean? Yes Ground Keeping? NA Spacious? Yes Safe? Sort of... dark areas Lighting? Lacking...did not see any lights along building. Perimeter lighting is lacking lumens. Even cars parked directly under light is barely lit. Staff Front Desk Staff Check in was really smooth. Front Desk (415PM, Friday) did an awesome job making us feel welcomed. He answered our questions. Later he did provide me coffee pods since the room only had 1 decaf pod. Room 142 Amenities Nespresso maker but when I checked in...only 1 decaf pod. Front desk was able to get me regular coffee pod. Mini fridge No Microwave Cleanliness Dust on top of mirror over desk. All other surfaces are dusted. Floor looks clean and swept Lighting Decent lighting, even with curtains drawn HVAC Wall mounted control. Wall unit. Pretty quiet system. Bathroom Roomy and clean, but the shower did not have any shelf to put soap or razor on. ***DO NOT TAKE LONG SHOWERS...over 5 minutes. The bathroom lights are in a motion sensor timer...it does not sense you when you are showering. Hint- you can balance your razor on the wall mounts for the bottles of bath products. Suggestions- remove the cute wooden "Do Not Disturb " sign. Otherwise it makes a racket when you open and close the front door. You cannot have the bathroom door and front door opened at the same time. They will collide.

    Dirty dishes

    Service is horrible. I paid $950 for a room Feb 20. They charge around $20 for breakfast per person and $20 per car. The check in was very slow. Check in was at 3pm. Room was not ready until 6pm. For the three hour wait the hotel gave me a $10 voucher to buy snacks. Can't believe the generosity! The rooms were fairly nice but the floor is tile/stone surface. Very chilly on feet. Must wear socks or shoes. Breakfast was a disaster. I went down to breakfast at 8:45am for breakfast. Dirty dishes everywhere. No staff servicing breakfast and no one doing any cleaning. Another guest said they have already been waiting at the counter for over 5 minutes and have not seen any staff. I went to the kitchen to look for the staff. Management of this hotel is seriously lacking.

    Breakfast spread was on point.
    Tricia C.

    Stayed for a several day work retreat and had a great time! Property is freshly renovated, staff was attentive, and grounds were beautiful. We had catered breakfast and lunch in the meeting room and enjoyed the bar in the evening. Location is super easy with easy access to old town. Can't wait to come back during ski season.

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    7 months ago

    Very friendly staff. Was there for 3 weeks on a job and the staff went out of their way to accommodate my coworkers and I.

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    Ask the Community - Martis Valley Lodge

    Hampton Inn & Suites Tahoe - standard 2 dbl bed room

    Hampton Inn & Suites Tahoe

    (217 reviews)

    $$

    We enjoyed our stay at the Hampton Inn. We needed a place that was conveniently located near Soda…read moreSprings for a good value and we came across Hampton Inn. We arrived shortly after check-in time on a Wednesday and were able to get our keys without too much trouble, although the lady that was checking us in didn't seem too suited for customer service - she gave off sarcastic, "I don't want to be here" vibes. Our room itself was cozy, clean, and comfortable. Some of the items could have been better stocked before our stay, such as the tissues - I think we only had a few of them in the box so quickly ran out and had to request housekeeping bring more the next day. Housekeeping isn't done daily so you do have to request it manually if you need anything. There were a couple of water stains on the ceiling but nothing too major. All toiletries like shampoo, conditioner, shower gel, lotion, and hand soap are provided and the quality is actually pretty decent. I was very impressed with the complimentary breakfast included in your stay. You have hot items like eggs, potatoes, and sausage as well as cereal, muffins, bread, oatmeal, and a waffle maker. The hot items rotate, too, so you don't have the exact same breakfast each day of your stay. Staff was friendly, and the common area was very comfortable with a fair amount of seating. I believe coffee is also available all day. There was a power outage during our stay that lasted around 6-7 hours but luckily it happened in the middle of the night so most people probably didn't even realize it and it didn't impact our stay at all. I just happened to notice when I woke up in the middle of the night and noticed lights not turning on and some electronics not working.

    This was a great stay in Truckee!…read more Appreciated the great service at the counter and easy check in. Breakfast is included like all Hampton Inns and is fine for a bite before the snow. I will definitely stay here again, only thing they don't have is products besides the basic shampoo/conditioner/body wash.... I like having some extra toiletries but not a huge deal.

    The Truckee Hotel - Super comfy king size bed

    The Truckee Hotel

    (123 reviews)

    $$

    I had a confirmed reservation for this hotel for a brief weekend stay, but they refused to honor…read moreit, trying to fraudulently upsell us to a more expensive room, when the room in question had the proper occupancy (2 people). Don't trust their shady business tactics.

    For my first visit to Truckee and the Sierras, we wanted to stay "in the middle of it all" in…read moredowntown Truckee. We found that the Truckee hotel was just that - the perfect place to relax, walk the town and just chill out. The booking process was easy, and we received text updates from the hotel on the day of check in. We received the code to the door to get in, and our key cards were waiting for us as promised. Our room was on the third floor - lots of stairs! The hotel did text and ask if we were ok with stairs - since it is a registered historic venue, it is was it is:) We found our room (American, queen bed with private bath) to be spotless and lovely. Old-timey clawfoot tub with shower in bathroom, and the sink was outside the bathroom - the sink had separate hot and cold faucets . We had our own Keurig coffee maker, pods, tea bags, and breakfast biscuits. Windows were open, with several fans they had brought in: the temps reached mid-80's while there, and the building was quite hot. On the second floor alcove there is a breakfast area with packaged breads and biscuits, coffee maker with Peets regular and decaf pods, many different kinds of Stash teas, cold and hot water dispenser. Small microwave as well. No fridge. In this area there is a door that opens to the outside balcony, where we sat and looked out over the town, sipping coffee and relaxing. A nice respite from the heat. The hotel sits above Moody's restaurant, which can get quite loud in the evenings. The sound was not an issue inside the hotel though. Nor did we hear anything from any adjoining room to ours. Things to know: First of all, this is an old hotel, beautifully maintained. Observations about it are my own, not blaming the hotel. Just want folks to know the ins and outs of this old beauty! First of all, the floors in our room sloped in areas, so it can feel like you are off balance or having a stroke! Kind of an adventure! Second, we were on the third floor, and the stairs going to the third floor are deceptively steep, and stairway is not well lit. Seems like it could be a bit dangerous. I did give this feedback to the management; they are faced with the hotel being a historical building and alterations can come at a steep price and impact. That said, maybe a lamp nearby, or stick-on lights? Just be aware when using the stairs. These are just my observations, not at all a reason to avoid staying here. All in all, it was a lovely stay, despite the heat. Will visit again when it is cooler out!

    Tahoe Star Hotel - Hotel exterior

    Tahoe Star Hotel

    (11 reviews)

    Right from the start we felt at home. Emma greeted us with a smile, showed us around, found us…read moresome wine glasses, and we settled in. Our room was cozy, super clean, and had everything we needed. The hotel is literally across the tracks from the train station but there were no night trains. Jax Comfort Foods across the street was a super place to eat. We slept like babies. In the morning we walked a few doors up the street to the bakery for the worlds best croissants. We will definitely stay here again!

    We loved our stay at the Tahoe Star Hotel! We took the train and did not plan on renting a car. The…read morelocation was directly across from the station and located right in the heart of Truckee. We arrived very late due to a 9 hour train delay. Emma stayed in contact with me starting the day before our trip. Although we did not anticipate the delay, Emma gave us clear directions on what to do if we arrived late. We let ourselves in, but due to it being so late didn't get to see much. The next day we hopped on a TART bus and frolicked around town while stopping by the room a few times for sock changes as we happened to vacation after a very substantial snow fall. The hotel rooms are very modern and cute, but you still get that antique charm. There was a coffee and tea bar, a vending machine, and snacks provided in the lobby. It was very easy from booking the room to checking out. We enjoyed reading about the history of the Hotel that was provided in a directory/info booklet in the room! We stayed in room 8a. Overall we loved this place and is we are ever back in Truckee we know where we are staying!

    The Ritz-Carlton, Lake Tahoe

    The Ritz-Carlton, Lake Tahoe

    (542 reviews)

    $$$$

    Should read 4.5 stars but I'm rounding up!…read more We had the most amazing ski vacation at the Ritz Carlton. We spent 4 nights here and did not leave the property except to ski 3 whole days. Here's my notes: ***Seriously ski-in ski-out: The hotel is located on a ski run, so we literally traded our shoes for our boots at the mountain concierge and then grabbed our skis/poles from the concierge outside and started skiing down the mountain to our desired lift. No need to hop on a slow gondola or walk a distance to get to the snow. ***Some fun hotel perks: The hotel does a smores thing at 4:30 pm every day and we thought it was a very nice event. They gave everyone a plate with a graham cracker and piece of chocolate, then your choice of marshmallow (they had strawberry and regular). They also gave us a cup of hot chocolate with a little liquor if you were so inclined. They also had Kids events and we had our little guy paint a pinecone. He had a great time with the very nice guy running it and who knew painting a pinecone could be so fun? ***The restaurants: While we had high hopes for going out to Truckee to check out some cool restaurants, we were so tired from skiing at the end of each day, we never made it out. We loved the food at the Lobby Bar (I think it's called the Living Room) and their new taco restaurant which is called Montesa. Both are expensive (for example, get ready to pay $11-13 for a taco) but we really liked the food at both places. We also ate at Manzanita which is the high end restaurant and the service was amazing plus our little guy LOVED their kids buffet. We on the other hand thought the food was just okay and I don't think we would do this again. So why 4.5 stars and not 5 stars? ***Communication could be improved. We asked directions to the Smores event and a staff member told us it was at the Backyard restaurant and it's not there. In addition, because we pushed out our trip by a day due to the weather, we lost the room upgrade we had secured. It was not the Ritz Carton's fault that we lost this, but there were a couple places where we told the Ritz what was happening with us and they could have told us that they could not guarantee our upgrade. ***Service times at the Lobby Bar restaurant were extremely slow. There was one night where we waited for our food for at least an hour and a half. We will be back!

    We booked a family stay at the Ritz-Carlton, Lake Tahoe for myself, my wife, and our six-year-old…read moreson. A few days before our trip, our son was diagnosed and tested positive for RSV. I called and asked for a reservation modification given the circumstances, and I was completely open to alternative solutions: a date modification, Marriott Bonvoy points to rebook on our own, a refund, or anything reasonable. We just wanted some flexibility. What followed was the usual runaround. We called the Ritz-Carlton directly, they told us they couldn't help because we booked through American Express. So we called Amex, whose concierge team was empathetic and professional. They reached out to the Ritz-Carlton on our behalf. After waiting 24 hours and following up, we were told that Ritz-Carlton management responded via email and declined to allow modifications to the reservation and still expect us at the property unless we pay a $750 cancellation fee. We presented a positive diagnosis of a contagious virus, were willing to accept any reasonable accommodation; a date change, points, anything, and the answer was no. This raises a serious concern beyond our personal frustration. If the Ritz-Carlton would rather a family show up carrying a contagious virus than accommodate a date change, what does that say about their commitment to the health and safety of their guests and staff? How many other sick guests have they pressured to check in rather than lose a night's revenue? What about employees who may face the same inflexibility when they're ill? For a brand that markets itself as the gold standard of hospitality, this experience seems like the opposite.

    Martis Valley Lodge - hotels - Updated May 2026

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