I have used Mattox in West Allis 3 times and have been happy with the service all three times. Mike…read morejust installed heat tape under my mobile home. I am impressed by Mike's work ethic he did a thorough job and was very informative. As long as Mattox employees people like Mike I will continue to use their services. It is not cheap to pay other professionals to do work for you, but when the job is done right it is worth it.

Mattox plumbing has been great for us. We had an issue that was happening and needed service…read more Mattox sent out a plumber, Michael, who figured out the issue, ordered the part and fixed the problem-as promised. What impressed me most is that Michael didn't just fix the issue he was called for-he found another issue and was able to fix it on the spot! He actually cared to get things done right and to see the big picture! Really appreciate Mike's effort!!!

This was the third time we've used Wilde and once again we couldn't be happier. Our hot electric…read morewater heater had begun to fail at our lake cottage. I called Mike and explained the issue. He said he suspected one of the heating elements has failed. Because of schedule issues told him it would be difficult to meet him at the property. He told me not to worry about it and he would take care of it. Mike came out a day or two later first to diagnose the problem. As he suspected, the elements needed to be replaced. By the end of the day the elements were replaced. He contacted me to let me know the status and left the bill on the table. I thought that was it, I was wrong. Early the next morning Mike text me that because no one was at the house he was stopping by to check and make sure everything was operating properly. Now that's taking the extra step. Thank you Mike. Tom

Our water heater started leaking on July 4th. I asked for estimate, and Mike called me first thing…read moreon Tuesday morning and was able to come out the next day. He replaced the water heater quickly and was cheaper than other estimates we were given.

Installed a replacement water heater. Upgraded to 50gal, which required a shift in the pipes etc…read more Install completed well. No mess, no concerns.

I hired Schoofs to check all plumbing and do repairs and improvements when I bought a house near…read morethem 20 years ago. Later I bought a water heater from them, which they installed. Over the years they helped with faucet, pipe and drain problems in this old house. They always charged a base price of $50. Then, about 2 years ago, after a routine plumbing job, the plumber charged $200 base price with no advance notice! I later contacted them for an estimate on another job. They never followed through. I guess they no longer want me as a customer. Good plumbers but not good business.

5 star - came out same day. did a couple additional maintenance items at the end which was nice cuz…read morewe were already paying for the full hour of labor. Showed me how to properly adjust settings on water softener as well.

They are always able to come and fix our furnace if we have issues. Usually less than four or five…read morehours to arrive, even in midwinter. Great service, friendly and fairly priced.

Very accommodating and easy to work with. Fair pricing, which I really need in this economy. They…read morewere great at explaining my options and the repair done was top notch.

I don't feel as accommodating! For 20 minutes of work replacing a leaking water heater pressure…read morerelief valve and making a copper down tube, that can be bought at Lowe's for $6, he gave me a bill for $397. He said his dad told him he had to charge a diagnostic fee. You could see it leaking and the valve can be bought most anywhere for $18 to $25. He told me about his legal battles with the Plumber's Union and I suspect he will have more!!

From the moment he arrived our tech was very conscientious. Had very good manners. Talk the job…read morethoroughly through. Spent a lot of time getting our toilet reinstalled! It was a very unique situation and he accomplished the job well! Would highly recommend. This isn't the first time we used Erspamer, they have not disappointed.

Timely and helpful service. Always willing to answer questions. The work is high quality.read more

Erik installed a new vanity and toilet. I have used JR plumbing for 3 different projects over the…read morelast 2 years . they are now my go to company

I called and explained my problem, They sent out a plumber who was not properly equipped . so he…read moregave me two option. 1) cut open my drywall, or 2) he could run and get the tool he need . Would have been nice if he would have told me it was on my time, his fault not prepared not mine. So when I stopped at the office to question the bill they gave me the run around. telling me there were a million ways to get out a broken pipe piece before needing the tool he actually needed. A million and one ways I guess. Don't bother talking to the owner, he is no better.

On July 30, 2024 a technician came to my house to provide an estimate on a pluming job. I…read moreinformed him I had other estimates but would wait for Heiden plumbing's before making my decision. He stated I would have it via email in a few days. I called the office on August 5th looking for it, the office personal reply was " we will reach out to him and have it completed and sent within 48 hours". On Aug 9th I called the technical directly. Both times we confirmed my email address. NO estimate ever arrived! If you are not interested in the work just be honest and say so. Would not recommend based on the lack of follow through with a simple estimate.

We had a totally backed up, plugged sewer line. 2 other plumbing services could not get through the…read moreplug to see where the problem was. It was filled with water. Heiden was able to get it flowing in order to see the cause. The pipe from the basement to the connection in the street needed replacement. They were able to use an underground process that did not disturb any of the landscaping and fixed the problem. They were both efficient and kind. They cleaned up everything. Not inexpensive, but MMSD has a program for pipe issues that does assist with the cost but you do have to use approved contractors. Heiden happens to be one of those contractors. After using them, I know why they are approved. They helped us in an emergency situation and I would highly recommend them.