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    Martinez Francisco A Pediatrics PC

    3.0 (2 reviews)
    Closed 9:00 am - 6:00 pm

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    7 years ago

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    Mount Sinai South Nassau

    Mount Sinai South Nassau

    1.9(10 reviews)
    2.6 mi
    Free estimates
    Locally owned & operated

    The good was when my doctor referred me there for a special exam. I only had to be there less the 8…read morehours. This was the upper level of the hospital. Good experience! However my recent experience was totally different from the 1st. I had to go though emergency, was placed in the lower floor, probably because I has pneumonia. And the care was a complete difference from my first experience. Some of the staff needs to be restrained. I had a sense that my being a senior had something to do with lack of quality care.

    This hospital failed me -- not just clinically, but systemically. And unless you are prepared to…read moreadvocate HARD for yourself every step of the way, you may find yourself gaslit, dismissed, and unsafe. 1. Unsafe Discharge Pressure & Gaslighting Multiple staff attempted to discharge me while I still had necrotic tissue in my leg. I was in severe pain, had not yet met with infectious disease, and had not been cleared by physical therapy. Yet I was pressured, told I was "medically cleared," and even cornered by staff when I was alone -- no nurse, no attending doctor, just case managers and social workers trying to get me out. My care was being dictated not by medical needs, but by financial convenience. I overheard conversations about me being "here too long," and was told directly that insurance wasn't going to cover anything past a certain point. 2. Disorganized Care Teams, Contradicting Info Every person I spoke to had a different answer. Nurses said I wasn't cleared. PT said I couldn't go home safely. The doctor would say "tomorrow or the next day," while social work insisted I had to leave immediately. I was not medically cleared. My wound vac was still in, I was still a fall risk (bed alarm active), and I had no mobility training or plan in place. I repeatedly expressed that I did not feel safe going home and was told things like: "You don't need your dad here, you're 32 years old." "You're getting upset, that's not helpful." "Just think positive." Every attempt I made to speak up was spun as me being "difficult," when I was simply asking for a consistent, safe, medically sound discharge plan. 3. Neglect of Patient Autonomy & Emotional Manipulation One case manager in particular was unprofessional, condescending, and dismissive. I eventually had to say, "I don't want her assigned to my case anymore." I was no longer willing to speak with her due to the sheer emotional manipulation I experienced. Thankfully, she was replaced -- a silent admission that I wasn't overreacting. Also -- they tried to go around me and call my father behind my back. I'm an adult, fully lucid, and medically sound enough to make my own decisions. And yet, they thought involving my family without consent was acceptable. 4. Minimizing Real Trauma I was in this hospital because of a traumatic dog attack. I was bitten badly, required surgery, wound vac treatment, and narcotics for pain management. I expressed legitimate fears about being discharged into a home alone, medicated, and vulnerable to potential abuse from visiting aides (an experience many people have endured). Instead of validating these concerns, I was told: "Everyone is vetted." "You just need to think positively." "There's nothing to worry about." That is gaslighting. I know what trauma-informed care looks like -- and this was not it. 5. What Helped (Slightly) The only reason I agreed to discharge was: * My entire medical team -- including surgeon, hospitalist, nurse, and attending -- finally came into alignment and confirmed, in unison, that I was safe to go home. * My best friend called the hospital on my behalf to advocate when I was too exhausted to keep fighting. * I was told I could discontinue home care at any time and would be followed up by a doctor. Still -- this was not a safe or dignified process. It was a coerced exit, not a compassionate transition. Final Thoughts: This hospital does not center patient safety. It centers discharge quotas, insurance deadlines, and damage control. I was not asking for luxury care. I was asking for a basic, safe plan, consistent communication, and to not be treated like an obstacle for wanting both. If I had not fought tooth and nail to stay one more day, I would have been discharged with necrotic tissue in my leg. That alone should say everything. I do not feel safe recommending this hospital to anyone. And I sincerely hope someone inside this system takes accountability -- before another patient is sent home in pain, confusion, or worse.

    Dr. Dania Rumbak, Certified Mohel & Pediatrician

    Dr. Dania Rumbak, Certified Mohel & Pediatrician

    4.5(14 reviews)
    22.9 miManhattan Valley

    My childhood best friend had a beautiful baby boy, and I attended a Brit Mila ceremony conducted by…read moreDr. Dania Rumbak. In conversations before the bris, I knew that my friend was nervous about the process, the ceremony, and the actual circumcision. I can say with confidence that Dr. Rumbak put the family's mind at ease both with her expertise and her gentle approach. As a "spectator" at the ceremony, Dr. Rumbak passed around sheets so we can all follow along and feel part of the ceremony, and explained what different blessings meant. She also added some Jewish text in a modern and relevant way, which I appreciated, and my family continued to discuss post ceremony. The sweet baby did super well and was calm throughout the entire process. Truthfully, I didn't even know when the actual circumcision actually happened because she was so gentle and discrete. At the end of the ceremony, many people went up to Dr. Rumbak to compliment her on one of the best brit mila's they ever went to, and many asked for her card (including my mom for our temple!). She has a great business partner in Shachar, who socialized with the guests of the ceremony, kept everything organized, and was just an all around stand up guy. Oh, and how great that she is a mohel AND a doctor. Talk about putting your mind at ease..that will definitely do it. Highly recommend.

    Would have loved so much to give a glowing review of Dr. Rumbak but unfortunately we look back on…read morethe day of my son's bris and what transpired after with a lot of sadness. Dr. Rumbak deserves credit and thanks for her discretion in not circumcising our son the day of his bris due to a urological condition she noticed in her ore-ceremony examination. We are thankful for that. She performed what essentially worked out to a baby naming ceremony for us. Obviously the day was emotional to begin with and the news she couldn't circumcise was extremely disappointing and heartbreaking since this was a day we looked forward to for so long. In the days after the bris we were able to absorb the events better and realized exactly what happened. To begin with, my wife asked for a program to keep as they were being collected (yes, collected), and the response was, "I collect them." She said the same to my mom (baby's grandma). We consider this ridiculous - even if the baby's grandparents couldn't have one, at least the parents should. When I emailed Dr. Rumbak about the issue I'm about to describe, I also mentioned the program and that part of my email was left unaddressed. Here's the major problem, though. We paid $800 for a circumcision plus $150 for travel from Manhattan to Nassau. We were happy to do this because we really liked Dr. Rumbak on the phone. However, after the bris, we had a bit of a realization that really irked us. Why were we never offered any kind of refund for the circumcision not being performed? It really should have been offered that day, on the spot, but it wasn't. Days and weeks turned to months and we still were never offered anything. We didn't even get an email or phone call to check on our son given the medical issue Dr. Rumbak identified. This was surprising given the emotional nature of the day but also because part of Dr. Rumbak's service (advertised on her web site and vouched for in her reviews) is her frequent follow up with the family. Finally after a few months, I emailed her explaining we feel we are owed some kind of refund due to the most critical part of the ceremony, the circumcision, not being performed. It is that expertise for which we paid. Dr. Rumbak issued a $200 refund, saying that the rate for a baby naming is $600. It's unfortunate such a beautiful day was soured by the experience we had. As new parents we feel we were, in a way, taken advantage of. Dr. Rumbak did ultimately give some money back, but we feel we shouldn't have had to ask. Experiences like this are what make people cynical about organized religion. The right thing to do would have been to give us a refund without us having to ask. We would not recommend her.

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    Dr. Dania Rumbak, Certified Mohel & Pediatrician
    Dr. Dania Rumbak, Certified Mohel & Pediatrician
    Dr. Dania Rumbak, Certified Mohel & Pediatrician

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    Martinez Francisco A Pediatrics PC - pediatricians - Updated August 2026

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