I recently needed the advice of a structural engineer and called Saul Martinez of Martinez & Associates, the day before the 3 day Labor day weekend. Never expecting to hear back before at least the following Tuesday, I was astonished when my phone rang on Saturday and it was Mr. Martinez. I'm sure he could tell from the tone in the voicemail I left him, that I was concerned. So that when he returned the call, and I answered the phone, Mr Martinez said he was sorry to call on Saturday, but with the long weekend, he didn't want me to wait until next week. That was certainly the first step in building my trust.
After I described my concerns with a crack in the slab in my garage, I was then able to Facetime him images of the area of concern. Once he was able to see for himself, he was able to render some initial opinions, as well as, make some appropriate recommendations. The most important recommendation for me, was how to create a simple system of monitoring the crack and then allowing me to photo and text him pictures of the system after I had it in place. He left off by suggesting I monitor and follow-up with him down the road,based on any progression in the crack.
I cannot express how impressed I was by his willingness to consult to me on Saturday in such a high tech way. I look forward to working with him and Martinez & Associates in the future, in the event the simple solution he provided today, requires more in depth analysis and the implementation of a more sophisticated solution.
I called Mr. Martinez initially because of his credentials, I will work with him further because of the scientific approach he takes to his business and the concern he shows for his clients. read more