We have been loyal customers for years and been fortunate To…read moreonly need new tires for our three vehicles and oil changes that can be scheduled. Today (Friday) I had a nail in a tire and stopped by to get it fixed. They told a 72 year old man with Parkinson's that they might could squeeze me in sometime on Monday with a big smile on their face. I left and drove to Hines tire on 6th street and in twenty minutes the tire was fixed and I was on my way. I guess I learned if you only have trouble that can be scheduled days ahead of time Shoals is one of the places to try. If you have unscheduled trouble you might need to go elsewhere. I am truly disappointed at the service I did not receive.

Needed 6 new tires for a dually. Internet research pointed to Shoals Tire & Wheel having…read moreimpressively positive reviews. They were great with providing options, costs, recommendations. They got the work done quickly at a reasonable cost.

I had an emergency issue with a 15' box truck that is used for my business (on the road a lot) and…read moreSimmons was able to get me in and have every part ordered and replaced within a day and a half. This was a big repair job and they got it done professionally and in a timely manner. I appreciate how friendly everyone was through the whole process and I'd recommend them to anyone with any vehicle issue big or small.

Paid $600 for some work dealing with the driving handling of the car. Well , it didn't fix and then…read moretheir reply was " use premium gas" if that was the problem to start they could have mentioned it. The color of my money will never grace this establishment nor should yours. Untrustworthy, sketchy and after they got the money seemed uninterested in fixing a good customer ( potentially for them) issues. Avoid

Larry came out to help us on a hot Tuesday afternoon in Northwest Alabama. Timely and affordable…read more Thanks Larry.

Will damage your vehicle and wheels without a care. Damaged a set of high end wheels and stated it…read morewas a factory flaw and that they have always done their wheels this way. Years of this kind of work everyone who's been here should check their wheels and vehicles for damages.

Had to have my wheels balanced and an alignment done on my brand new wheels for an 09 Honda Accord…read more I came back to the news of "one of your wheels is bent" and "had trouble getting everything aligned." Come to find out that they caused the bend in my wheels and also torqued my lug nuts to well over 100 foot pounds, when factory spec is ~80ftlbs. This caused one of my studs to sheer off when I attempted to removed my lugs to replace my rotors a week after the work was done. I showed up to ask if they could provide me a new stud so I could replace it myself in fear that they would cause even more damage to my vehicle. The shop is full of GED (or less) possessing idiots that think it's cute to ram a impact wrench to unbelievable levels whenever they remove or mount a set of wheels on a vehicle. Florence is full of idiots that work at these wheel shops. If you go ANYWHERE in the quad cities, I'd only go to Long Lewis's custom shop across from the dealership.

They like to take advantage of the elderly. They did shoddy work on electrical wires instead of…read morereplacing it. Definitely not up to code then charged $160/$180 to splice a refrigerator cord and wrapped in black electrical tape. We called last week and they said they would come replace it. We'll today they came with a cord to short and was being very unprofessional and talking down towards to my brother n law who has a head injury. My daughter was hear and over heard them and told them to leave because they were treating him like he was stupid.. which he's not. I got back and found out what had happened and called and asked to speak to a manager which I was given the run around and finally told a manger was not in the store and they'd have him call me back. Well they are closed now and I never received a call back. Our family has bought all of our appliances through them. We will never buy another item from them again not with the way they treat and take advantage the elderly and handicapped which have bought every appliance from them since they opened their store. Never again and I will be up there tomorrow to handle this matter since a manger can't return my call.

Friendly private business that goes the extra mile to do the job correctly and charge reasonable…read moreprices. Have a great appliance lineup also.

Tyler and his crew are amazing and very helpful and offer so much help! highly recommend!read more

I have used this location several times because they are close by and the employees are very nice…read more I have several cars. Every time I go there for tire repairs, I always leave with 1 less valve stem cap. Please check your car before you drive away.