We have been loyal customers for years and been fortunate To…read moreonly need new tires for our three vehicles and oil changes that can be scheduled. Today (Friday) I had a nail in a tire and stopped by to get it fixed. They told a 72 year old man with Parkinson's that they might could squeeze me in sometime on Monday with a big smile on their face. I left and drove to Hines tire on 6th street and in twenty minutes the tire was fixed and I was on my way. I guess I learned if you only have trouble that can be scheduled days ahead of time Shoals is one of the places to try. If you have unscheduled trouble you might need to go elsewhere. I am truly disappointed at the service I did not receive.

Needed 6 new tires for a dually. Internet research pointed to Shoals Tire & Wheel having…read moreimpressively positive reviews. They were great with providing options, costs, recommendations. They got the work done quickly at a reasonable cost.

Larry came out to help us on a hot Tuesday afternoon in Northwest Alabama. Timely and affordable…read more Thanks Larry.

Can't recommend. Corey showed up a few times and took payment but car is worse now than it was…read more He said he would be back but never showed. I've called many times. Highly disappointed. Sorry I paid him.

I recently relocated to Florence from where I've lived my entire life with my diesels. I've had a…read moregroup of excellent providers I've found over the years that my friends and I all use. I'm too far away from those shops and mechanics now to use, and literally within 12 hours of arriving to Florence, my truck wouldn't start. This was discovered after 2 blow outs on my dually and 1 on my gooseneck horse trailer en route at 8 pm on a Weds. I finally got into town; the next am was able to locate 2 perfect tires for my dually. Dropped the truck, got a ride to check on my animals, had just sat down to eat lunch 11 hours after arrival and tire shop calls to say my truck won't start. Part of the work to prepare for the move was installing an extra heavy duty power master starter. Next thing during inspection for moving prep, I was told the flywheel needed to be replaced. I know now this particular starter, although correct, was not the thing to do as simply not enough space. All shops back home who would normally be able to do couldn't as in temp locations with lifts too small thanks to tornadoes less than year earlier destroying all their actual shops. I was finally able to locate one place about an hour away, but they were backed up to where past my moving date. One of longtime shops said it would make it to AL. Literally, it did ~ maybe 10 mi over TN line and additional 3 mi to tire shop before not starting anymore. Of course it was smack dab in everyone's way at the tire shop ~ didn't even know wrecker service in area. Started calling diesel mechanics and trans shops doing ? #1 if capable of doing flywheel and #2 when could do it. Every shop was min of 3 wks out before could even get my truck into ~ simply not an option ~ had just moved here, had multiple trailers as my workers had been bringing things here, and was solo as our closing had been pushed back. Basically transient in trailer's living quarters. Any day without truck meant being absolutely stranded and unable to do what needed to be done with xl truck. After 3 hrs of phone calls, thought I was up a creek. I found one place who would be able to have brought to them, but week+ before it would be complete. By grace of the universe stumbled across contact info for owner of Mechanic on Wheels LLC ~ Corey Worrall. He was super nice giving me hope as said could have it done by Tues (now end of day on Thurs) ~ miracle as could survive shortened time without truck. Located wrecker service prior to speaking to them, and was able to get them to redirect my drop off location to the actual physical shop for Corey and Mechanic on Wheels LLC. The truck was dropped by 430, and Corey had called me with his initial thoughts shortly after. Fri morning received was told flywheel actually looked ok and issue appeared to be giant starter had put on it back home just weeks earlier (maybe started 10 times since installation). I agreed to putting stock sized but heavy duty starter on to see if flywheel had been damaged too badly by power master. Thankfully it had not. On Fri expected completion had changed from Tues to Mon. But received a call on Sun letting saying had worked on over weekend in order to get it back to me due to my situation. It was back in my hands by 7 pm Sun evening. Simply no words as to how shocked and appreciative I was for them doing so as being stranded even 4 days was living nightmare. If ride share had been available where gooseneck was at, wouldn't have been so detrimental. But wasn't and I had no way to get around or even get to a rental. Were even so kind to get back to me due to my circumstances. Best part of all is work done was amazing ~ more than just swapping starter out. Did diagnostics truck so if anything else was an issue could be done even though thought all was good from move prep work done. There were other little things to do, but all were things able to be done within a week and safely could wait until got another car or person down here with me so not stranded again. Pricing was right on point for what normally would've paid. Heavy duty normal sized starter put on came with lifetime warranty but also with yr labor guarantee. I'm quite thankful all other more established older shops had been booked out so far as wouldn't have run across Mechanics on Wheels LLC and Corey Worrall had I been able to get into one of them. Been week since truck was finished, haven't done ton of driving until 2 days ago, but had huge smile as racing down road as running best it had in years like how it was when got it new. I am definitely going to be referring them to anyone coming thru area needing a mobile mechanic, but also to everyone needing a normal shop too. They do work on gas engines also so glad found someone to meet all needs in area even though wish wasn't due to craziness went thru. Wouldn't hesitate at all to have them work on anything ever; I hope they have a long future of being a super successful physical shop too.

I got a flat tire on my way to school and asked a man who was eating breakfast where I pulled over…read moreif he knew how to change a tire. He told me he does it for a living, changed my tire at no cost and gave me information on how to drive on my spare. He was so kind and helpful. I wish I had gotten his name because he made my week! I haven't been to this location but from my experience, they hire selfless and honest men. I will be recommending this place based solely on the angel who helped me this morning.

From the owner: Southern Tire Mart is your source for America's favorite quality brands. At locations throughout…read morethe southern United States, we continue the mission we began in 1973 to serve families and businesses with the best passenger and commercial tires on the market. And, to provide you the latest in parts and products at the best prices with unparalleled service. Whether you're looking for semi-truck tires or car tires, you'll find just what you need right here and you'll discover why Southern Tire Mart is North America's #1 Commercial Tire Store!

I had an emergency issue with a 15' box truck that is used for my business (on the road a lot) and…read moreSimmons was able to get me in and have every part ordered and replaced within a day and a half. This was a big repair job and they got it done professionally and in a timely manner. I appreciate how friendly everyone was through the whole process and I'd recommend them to anyone with any vehicle issue big or small.

Paid $600 for some work dealing with the driving handling of the car. Well , it didn't fix and then…read moretheir reply was " use premium gas" if that was the problem to start they could have mentioned it. The color of my money will never grace this establishment nor should yours. Untrustworthy, sketchy and after they got the money seemed uninterested in fixing a good customer ( potentially for them) issues. Avoid

do not use this station at any means. They are rude down to the least person working all the way up…read moreto the top who i assume are 'managers'. I wish I could express how bad they were in simple terms but it wouldn't get posted if did. They treated me as if I was an imbecile and they were gods doing me a favor. Stay away from this place. Especially "Kevin"!

Informed they would not rotate a tire older than 5 years. Informed they would not replace the…read morebrand and type of tires on the vehicle ( Goodyear Assurance) . Further informed my they would not longer carry Mobile One full synthetic which I have used since car was new. Looking for a more reasonable dealer. May have to do it myself. It appears Express is unfamiliar with the saying "the customer is always right"

Will damage your vehicle and wheels without a care. Damaged a set of high end wheels and stated it…read morewas a factory flaw and that they have always done their wheels this way. Years of this kind of work everyone who's been here should check their wheels and vehicles for damages.

Had to have my wheels balanced and an alignment done on my brand new wheels for an 09 Honda Accord…read more I came back to the news of "one of your wheels is bent" and "had trouble getting everything aligned." Come to find out that they caused the bend in my wheels and also torqued my lug nuts to well over 100 foot pounds, when factory spec is ~80ftlbs. This caused one of my studs to sheer off when I attempted to removed my lugs to replace my rotors a week after the work was done. I showed up to ask if they could provide me a new stud so I could replace it myself in fear that they would cause even more damage to my vehicle. The shop is full of GED (or less) possessing idiots that think it's cute to ram a impact wrench to unbelievable levels whenever they remove or mount a set of wheels on a vehicle. Florence is full of idiots that work at these wheel shops. If you go ANYWHERE in the quad cities, I'd only go to Long Lewis's custom shop across from the dealership.

They like to take advantage of the elderly. They did shoddy work on electrical wires instead of…read morereplacing it. Definitely not up to code then charged $160/$180 to splice a refrigerator cord and wrapped in black electrical tape. We called last week and they said they would come replace it. We'll today they came with a cord to short and was being very unprofessional and talking down towards to my brother n law who has a head injury. My daughter was hear and over heard them and told them to leave because they were treating him like he was stupid.. which he's not. I got back and found out what had happened and called and asked to speak to a manager which I was given the run around and finally told a manger was not in the store and they'd have him call me back. Well they are closed now and I never received a call back. Our family has bought all of our appliances through them. We will never buy another item from them again not with the way they treat and take advantage the elderly and handicapped which have bought every appliance from them since they opened their store. Never again and I will be up there tomorrow to handle this matter since a manger can't return my call.

Friendly private business that goes the extra mile to do the job correctly and charge reasonable…read moreprices. Have a great appliance lineup also.

My wife was having a flat tire and they would not fix the tire they only wanted to sale her new…read moretires and let her drive off having a flat tire that is bad business so they will never get my business

Absolutely horrible. Service was 5 hours behind SCHEDULED appointments. (And yes I understand being…read moreslammed busy.) 3 people came in to complain about what was done/not fixed on their vehicle just in the 6 hours I was in the waiting area. I do not recommend bringing your vehicle here.