We have been loyal customers for years and been fortunate To…read moreonly need new tires for our three vehicles and oil changes that can be scheduled. Today (Friday) I had a nail in a tire and stopped by to get it fixed. They told a 72 year old man with Parkinson's that they might could squeeze me in sometime on Monday with a big smile on their face. I left and drove to Hines tire on 6th street and in twenty minutes the tire was fixed and I was on my way. I guess I learned if you only have trouble that can be scheduled days ahead of time Shoals is one of the places to try. If you have unscheduled trouble you might need to go elsewhere. I am truly disappointed at the service I did not receive.

Needed 6 new tires for a dually. Internet research pointed to Shoals Tire & Wheel having…read moreimpressively positive reviews. They were great with providing options, costs, recommendations. They got the work done quickly at a reasonable cost.

Can't recommend. Corey showed up a few times and took payment but car is worse now than it was…read more He said he would be back but never showed. I've called many times. Highly disappointed. Sorry I paid him.

I recently relocated to Florence from where I've lived my entire life with my diesels. I've had a…read moregroup of excellent providers I've found over the years that my friends and I all use. I'm too far away from those shops and mechanics now to use, and literally within 12 hours of arriving to Florence, my truck wouldn't start. This was discovered after 2 blow outs on my dually and 1 on my gooseneck horse trailer en route at 8 pm on a Weds. I finally got into town; the next am was able to locate 2 perfect tires for my dually. Dropped the truck, got a ride to check on my animals, had just sat down to eat lunch 11 hours after arrival and tire shop calls to say my truck won't start. Part of the work to prepare for the move was installing an extra heavy duty power master starter. Next thing during inspection for moving prep, I was told the flywheel needed to be replaced. I know now this particular starter, although correct, was not the thing to do as simply not enough space. All shops back home who would normally be able to do couldn't as in temp locations with lifts too small thanks to tornadoes less than year earlier destroying all their actual shops. I was finally able to locate one place about an hour away, but they were backed up to where past my moving date. One of longtime shops said it would make it to AL. Literally, it did ~ maybe 10 mi over TN line and additional 3 mi to tire shop before not starting anymore. Of course it was smack dab in everyone's way at the tire shop ~ didn't even know wrecker service in area. Started calling diesel mechanics and trans shops doing ? #1 if capable of doing flywheel and #2 when could do it. Every shop was min of 3 wks out before could even get my truck into ~ simply not an option ~ had just moved here, had multiple trailers as my workers had been bringing things here, and was solo as our closing had been pushed back. Basically transient in trailer's living quarters. Any day without truck meant being absolutely stranded and unable to do what needed to be done with xl truck. After 3 hrs of phone calls, thought I was up a creek. I found one place who would be able to have brought to them, but week+ before it would be complete. By grace of the universe stumbled across contact info for owner of Mechanic on Wheels LLC ~ Corey Worrall. He was super nice giving me hope as said could have it done by Tues (now end of day on Thurs) ~ miracle as could survive shortened time without truck. Located wrecker service prior to speaking to them, and was able to get them to redirect my drop off location to the actual physical shop for Corey and Mechanic on Wheels LLC. The truck was dropped by 430, and Corey had called me with his initial thoughts shortly after. Fri morning received was told flywheel actually looked ok and issue appeared to be giant starter had put on it back home just weeks earlier (maybe started 10 times since installation). I agreed to putting stock sized but heavy duty starter on to see if flywheel had been damaged too badly by power master. Thankfully it had not. On Fri expected completion had changed from Tues to Mon. But received a call on Sun letting saying had worked on over weekend in order to get it back to me due to my situation. It was back in my hands by 7 pm Sun evening. Simply no words as to how shocked and appreciative I was for them doing so as being stranded even 4 days was living nightmare. If ride share had been available where gooseneck was at, wouldn't have been so detrimental. But wasn't and I had no way to get around or even get to a rental. Were even so kind to get back to me due to my circumstances. Best part of all is work done was amazing ~ more than just swapping starter out. Did diagnostics truck so if anything else was an issue could be done even though thought all was good from move prep work done. There were other little things to do, but all were things able to be done within a week and safely could wait until got another car or person down here with me so not stranded again. Pricing was right on point for what normally would've paid. Heavy duty normal sized starter put on came with lifetime warranty but also with yr labor guarantee. I'm quite thankful all other more established older shops had been booked out so far as wouldn't have run across Mechanics on Wheels LLC and Corey Worrall had I been able to get into one of them. Been week since truck was finished, haven't done ton of driving until 2 days ago, but had huge smile as racing down road as running best it had in years like how it was when got it new. I am definitely going to be referring them to anyone coming thru area needing a mobile mechanic, but also to everyone needing a normal shop too. They do work on gas engines also so glad found someone to meet all needs in area even though wish wasn't due to craziness went thru. Wouldn't hesitate at all to have them work on anything ever; I hope they have a long future of being a super successful physical shop too.

do not use this station at any means. They are rude down to the least person working all the way up…read moreto the top who i assume are 'managers'. I wish I could express how bad they were in simple terms but it wouldn't get posted if did. They treated me as if I was an imbecile and they were gods doing me a favor. Stay away from this place. Especially "Kevin"!

Informed they would not rotate a tire older than 5 years. Informed they would not replace the…read morebrand and type of tires on the vehicle ( Goodyear Assurance) . Further informed my they would not longer carry Mobile One full synthetic which I have used since car was new. Looking for a more reasonable dealer. May have to do it myself. It appears Express is unfamiliar with the saying "the customer is always right"

My wife was having a flat tire and they would not fix the tire they only wanted to sale her new…read moretires and let her drive off having a flat tire that is bad business so they will never get my business

Absolutely horrible. Service was 5 hours behind SCHEDULED appointments. (And yes I understand being…read moreslammed busy.) 3 people came in to complain about what was done/not fixed on their vehicle just in the 6 hours I was in the waiting area. I do not recommend bringing your vehicle here.

A total rip off. Never got turbo back and wouldnt refund my money. They didnt get my car first…read moreafter 2 turbos put on

This full service auto repair shop is very capable and honest. Several super knowledgeable and…read morefriendly auto mechanics.

I had an emergency issue with a 15' box truck that is used for my business (on the road a lot) and…read moreSimmons was able to get me in and have every part ordered and replaced within a day and a half. This was a big repair job and they got it done professionally and in a timely manner. I appreciate how friendly everyone was through the whole process and I'd recommend them to anyone with any vehicle issue big or small.

Paid $600 for some work dealing with the driving handling of the car. Well , it didn't fix and then…read moretheir reply was " use premium gas" if that was the problem to start they could have mentioned it. The color of my money will never grace this establishment nor should yours. Untrustworthy, sketchy and after they got the money seemed uninterested in fixing a good customer ( potentially for them) issues. Avoid