I have a newborn who was twitching. My mom called to schedule an appointment as we were concerned…read morethat it may have been seizures. My mom was told to take a video when it occurs and call back to schedule an appointment then. My son was not even two months. Thereafter, my newborn had an appointment last week to have his 2 months shots. The appointment was scheduled for 1:40 PM. We arrived at 1:50 PM to be told that my son could not be seen because we were late. I called my mom who asked about the 15 minutes window from time of appointment. My mom was told that they tell patients to come 15-20 minutes prior to their appointment which is the window. That was not their policy. We did not receive service for my newborn. I will never go back there as they clearly did not want to provide our newborn service and we were treated differently. Highly disappointed and concerned about the disparate treatment received.

Dr. Hicks at Internal Medicine and Pediatric Associates has been the primary doctor for my wife and…read moreI for about a decade. He is a board-certified internist and pediatrician. It may seem odd that a couple who has no kids go to a clinic with "pediatric" in the name, but they serve children and adults (in fact, they have a children's entrance and an adult entrance). I was referred to IMPA by my cardiologist after I told her how disappointed I was with the bedside manner and lazy diagnoses of the last THREE primary care doctors I had (from different health systems). Unlike the others, Dr. Hicks has always gone the extra mile to truly find out what's going on with my body, which is invaluable to me as I have a complicated medical history. He is very easy to talk to, he listens and takes notes, and has a warm bedside manner. The staff have always been professional and caring when I've gone there. The doctors' schedules tend to be pretty booked up, but they've always made the time to see us if we have a immediate health need. They also have an online Patient Portal that I can log into to see my lab results, next appointment, etc. I wholeheartedly recommend this clinic and any of the doctors for premium quality care. (I feel that the 1-star review below is unwarranted. The clinic does have a sign that states that they are closed for the lunch hour on Fridays. This isn't an issue for people who have appointments. If it is an issue for someone, then there are plenty of walk-in clinics in the area.)