I would like to say, Dr. Richard Russell's clinic needs to do better. I was in search for a PCP and was told by my sister Dr. Russell was an amazing physician. I called and spoke with the secretary who informed me to submit records and Dr. Russell would review the records and she would give me a call once reviewed prior to scheduling an appointment. After waiting for over a month, I received a call this morning on 11/5/24 informing me that he would not be accepting me as a new patient, but the website shows that he's accepting new patients. She was not able to provide any reason for the decline stating he doesn't give a reason. I know healthcare providers have choices when in private practice on who they treat; however, please do better and don't have patients waiting over a month. Dr. Russell doesn't know what people are dealing with. Do better Dr. Russell. read more