BEWARE! STAY AWAY! IN PAIN EVERY SINGLE DAY! If anyone is interested in a class action lawsuit, let…read moreme know. My name is Tracy and my email is lilly2874@yahoo.com. I KNOW I am not alone!
My Nightmare with Aspen Dental - Please Read Before You Go!
I went to this corporate dental clinic, trusting them with my care, and now I live in pain every day due to their negligence.
Bridge Disaster
The dentist prepped my tooth for a bridge, telling me they had to file below the margin due to gum loss. As a former dental assistant, I knew this was fine if the permanent bridge covered the tooth properly--but it didn't. I misunderstood that it would not cover the whole tooth.
After placement, I checked in my car mirror and was horrified--the bridge left part of my tooth exposed, leaving me vulnerable to pain and infection. I went back immediately, but the dentist was in surgery, and I was told to wait a week. By the time the anesthesia wore off, the pain was unbearable, radiating from my ear down my neck with constant headaches. Eating, drinking, and even speaking sent shockwaves of pain through my tooth, ear, and jaw. I lost 15 pounds from being unable to eat properly.
The clinic admitted their mistake but instead of fixing it, they told me to see a periodontist for what I suspect is a gum graft--something I cannot afford. If they had done it right the first time, this wouldn't be happening. Meanwhile, I still owe them over $1,000 for work that left me in agony.
Root Canal Nightmare
I had a root canal, post, and crown on an upper molar. 8 months later, I am still in pain. The endodontist repeatedly told me to "keep an eye on it"--charging me $145 per visit--until finally saying I may need an extraction. Absolutely not! The tooth has no decay and was fine before this procedure. I suspect they missed a hidden canal, but instead of fixing it, they want me to keep paying for useless follow-ups.
My Mother's Horror Story
My 71-year-old mother went for snap-in dentures, paying $25,000 cash. They botched the entire process, never took an initial impression, and had to redo multiple posts. Her temporary dentures never fit, and she was left without teeth for months. When she finally got the snap-ins, they were too big and painful. The dentist snapped at her and made her cry. She wants a refund, but they refuse.
Fraud & Insurance Issues
I was overcharged and denied a refund. They mishandled insurance claims, repeatedly sending incorrect codes, delaying my care for months. I had to do their job for them, calling insurance myself. Meanwhile, the staff ignored me, whispered about me, and treated me like a problem--even after THEY caused these issues!
Unless you need a simple extraction, cleaning, or filling, DO NOT GO HERE. I have spoken to dozens of people with similar horror stories. I have made TikTok's, Facebook videos, and reviews to warn others and I will not stop until this corporation is held accountable. They stole from me, left me in pain, and took my mother's money while failing to deliver what she paid for.
If you've had a similar experience, contact me. We deserve justice! There is more to the story, like how I had to file a grievance, reimbursement claim and appeal for money I over paid that they refuse to return, but I only have so many characters. Frustrating!