PAYING IN INSTALMENTS FOR AN EXPENSIVE TREATMENT PRIOR TO TREATMENT.
BE WARNED DO NOT TRUST OR GIVE THESE PEOPLE YOUR MONEY.
CHANGE YOUR MIND ABOUT THE TREATMENT OFFERED (Which is completely within your rights to do)
GOOD LUCK TRYING TO GET YOUR CASH BACK.
My son was paying for very expensive treatment for his girlfriend. On learning of an alternative and far more cost effective treatment (Which was not offered or even suggested by this Dentist) He advised them the treatment was no longer required and requested back the hundreds of pounds already paid to them. He has since made countless phonecalls asking for the return of his cash (He has every receipt proving payments to them) and weeks later he has still received nothing back. He has been given excuse after excuse...the favourite one being Sorry the Practice Manager isn't here just now and she deals with such matters...please call back again and so it goes on as she never seems to be there. He has even been told the money will be paid into your bank account within 5-7 working days which was also a blatant lie, it did not appear. He has asked repeatly for a return phonecall from her when she does actively turn up for work...weeks later no return phonecall has been received. Clearly common decency is not a quality she possesses as she can't even be bothoered as Practice Manager absent or not to deal with the situation herself. Then again why would she need to bother with it when there are 2 loyal receptionists there who are only too willing to tell blatant lie after lie on their behalf. Most reent phonecall made to them 18th October, just 2 days ago. Outcome...The Practice Manager deals with these things and sorry she has just gone on holiday, you will need to wait until she returns...call back in a few weeks. Seriously...a holiday for someone who never turns up for work or another blatant lie from their conscientiously challenged receptionist...keep up the great work, absolutely outstanding job pushing people to breaking point while ripping them off for their hard earned cash. Actually i will rephrase that...trying to rip people off is more fitting. So let me make it perfectly clear. I am absolutely not going away and i will continue to update on every single review site i can find with every further lie and blatant refusal by yourselves in the return of my sons money. This i can only hope will cost you far more both in your reputation and of course financially to a far greater sum than you have stolen from my son. Thank you.
Just to be clear the one star was awarded in order for me to be able to write and post this review. My preference was none. read more