I like O'Reilly and have never been to this store on Rivers Av but knew that whenever other stores…read moredon't have an item they get it from this store. After calling another store I was told there was one in stock in this store so went today to get a 6 volt battery and ended up buying the last one.

I filled out the the rebate with one of your employees help a was told a i would be getting a…read morerebate. Then I received a email asking me to review the product. It is only a few dallers. But over this I will go out of my way to buy from anyone other than O'Reilly because right is right. I DON'T LIKE BAIT AND SWITCH. YOU GET A REBATE MAYBE IF ABCD and no our employees overseas can't help you.

There are batteries are no good. They only last past their warranty, and they are not cheap. Buy…read morethem someplace else

Car wasn't starting so I called AAA to come check it out. They came and said they couldn't deal…read morewith the battery because there was some leaking corrosion (very likely the source of the bad battery). It was very minimal and seemed to be an excuse for the guy not doing his job. I jumped it and drove over to O'reilly to find a new one. They were more than willing to help and found the battery I needed. They also were able to do some sleuthing in the computer and found that I had purchased the battery from them that was in the car and the warranty was within weeks of expiring. So the battery was free because of the warranty and they swapped it out in no time. Excellent customer service!

This place is the most unprofessional store I have been in. The staff have no auto experience and…read morethe women who work here are either wearing pajamas or booty shorts. The commercial parts around back appears to be an episode of the three stooges. They can't seem to get the parts right and then don't take accountability for it. The commercial manager Jennifer is rude and lazy. Also extremely unprofessional and dresses like a homeless person not an employee. 100% do not recommend. For a family owned and run business I don't see how they are still in business. When you walk in all you can smell is weed. No wonder it's a disaster. If I could rate as a zero I would.

was ripped off for $40 handling fee even though I was sold the wrong part by YOU - because its…read more"company policy no exceptions" - NOT happy - you can't treat your customers like this - barely had the part 1 hour before noticing the mistake - a lost customer like me is worth a lot more than what you made off me on that handling fee

Yesterday I had the pleasure of going to this location because they were holding a part that mom…read moreneeded. Coming from a family of girls places like Auto Zone where the staff can help you figure out what's wrong with your car with out breaking the bank is a life Saver. Terry helped us with purchasing and installing and he did it with smile. I can tell he enjoys what he does, he thank us for coming in and gave us the information on the battery warranty. We will definitely come back to purchase any auto parts in the future.

AutoZone Auto Parts on Rivers Avenue in North Charleston is a well managed AutoZone location that…read moreis very convenient when you are in the area and need that specific part. I have been happy with all of the purchases that I have made from here and they are helpful at making sure that you find everything.

bad beyond belief! I think the worst autozone in the region, terrible customer service! I bought…read morea part that didn't fit in my car and I went to return it and they didn't accept me to return it because they said the part was used and I never used the part! and I was like 30 minutes waiting to be served at the store! Do not buy from this store!

Bad beyond belief! I…read morepurchased a part for my car online for local pickup at this store. I placed my order and within 5 minutes I received an email stating that my order was ready to be picked up. I drove almost 20 miles one way to pick up the part at this location and when I arrived they could not find the part. My guess is that they actually had the part and then some customer came in and they sold my part that was already paid for to them. Not cool! I will NEVER do business with another Auto Zone store ever again! I wasted an hour of my time and 40 miles wear and tear on my car all for nothing... Thanks for nothing auto zone!

I walked into advance auto and was greeted, as I walked in. Mike was eager to help me. He took care…read moreof my issue with car. And with no hesitation. Thanks again Mike (Ms Mazada)

On August 14, 2024, I had them check my battery in my 2014 Ford Edge, which I knew was bad already…read more They determined that it was bad & found the correct Die Hard replacement battery. The battery was removed & the young saleman started to install the new battery & I stopped him to question the battery that he was putting in. (It was a smaller battery with less cranking amps). I asked him to double check to see if that was the correct battery. He had selected the wrong battery for my vehicle. Now with the correct battery, he began the installation process. He got the battery installed & went to place the battery locking bar into place but wasn"t able to secure it. After getting another saleman/technician & the manager, it was determined that the locking bar screw had been broken upon the removal of the battery. So I left the store with a broken battery locking bar on my battery 2.25 hrs after I arrived. I don't recommend anyone using this store for battery replacement! They have a bunch of young inexperienced people working there & they don't supply them with the needed tools to do the job properly for those one off jobs that pop up like this one.

I would like to thank the service team at Pep Boys, very up front about my vehicle from start to…read morefinish, very honest about what was needed for my vehicle and toke care of the situation, will definitely be back in the future for their services!!

Just to be straightforward: Do not go here, and do not let anyone you know go here. The Pep Boys…read moreaccount will comment offering to reach out and then do absolutely nothing. You know where to find me if you want to make things right. I rarely write reviews, but people need to be warned about this business. Story time below if you are interested. At first, it seemed like a good experience. I called on Friday and spoke with Bernie, who quickly gave me a quote for a little over $1,300 out the door for the four tires I needed. He set me up with an appointment to drop my truck off Monday for installation. Monday morning, I dropped off my truck and was told the tires would be done and installed in just a few hours. Around noon, I called to follow up and spoke with a different employee who said my truck was ready to be picked up but two TPMS sensors weren't working. I told the shady salesman on the phone that all four sensors were working fine when I dropped the truck off and declined the $200+ service he tried to sell me. He claimed that in his "30 years of experience, this happens all the time." I decided to trust common sense instead. When I arrived to pick up my truck, I was greeted by that same shady salesman with 30 years of experience sitting behind a counter stealing from people. He tried to charge me nearly $1,700 even after a 10% first responder discount. I told him that was incorrect and not the price I had been quoted. After some discussion and pushing back, Bernie finally came over and admitted that the promotion he had quoted me on Friday (and scheduled the appointment for) had expired on Sunday. After more back-and-forth and explaining how unhappy I was with their tactics, they finally adjusted the bill back to the original quote. Once the price issue was resolved, I raised my concern about the TPMS system failing while the truck was in their possession. Also, it didn't seem fair to charge me $9.99 for a "TPMS relearn" when the sensors weren't working. The salesman came back with his infinite wisdom, drew four squares on a piece of paper, and rambled about his 30 years of experience, claiming that removing a tire from the vehicle "kills" the TPMS sensor. By this point, I was so frustrated that I decided it wasn't worth arguing anymore and just paid the bill. After paying, I went to get my truck with the brand new tires I should have been excited about. As I walked across the parking lot, I saw my wheels and tires completely smothered in white grease, looking like a 3-year-old had finger-painted them at daycare. I was already fed up, so I got in the truck to leave. My dash was lit up like a Christmas tree with TPMS warnings. I hit the reset button using my years of experience with a YouTube search... and it worked. Now it was reading correctly, and I could see they had severely over-inflated all four tires. The "relearn" they charged me for clearly hadn't been done. I thought I was finally ready to go home, but I decided to check that the professionals at Pep Boys had put my spare tire back in its carrier. Of course not. They had just lazily tossed it in the bed of my truck. In summary: Don't go here. They'll quote you one price to get you in the door, try to upsell you things you don't need with their "30 years of countertop experience," and do absolutely everything incorrectly and sloppily.

NAPA Auto Parts - Auto Supply & Equipment on Rivers Avenue in North Charleston is a one stop option…read morefor just about any auto part that you need. This store is well managed and organized so it is easy to find exactly what you are looking for and be on your way. The staff here is very accommodating and knowledgeable in helping customers.

Went in to hand in an order and staff at front desk was beyond disrespectful wouldn't recommend…read moreever shopping here

I live on Daniel Island and was on my way to an appointment at a Honda dealership to have my AC…read morelooked at in our Odyssey because it wasn't blowing cold air. Being new here from Atlanta I still don't have a "neighborhood " auto repair shop so I had no idea where else to go except for a Honda dealership. In route I decided to Yelp auto repair centers and this shop came up with 5 stars. Because it was on the way I said what the hell and stopped to check it out. Thank the good Lord I did because it was a home run. They had my vehicle in the garage before they even knew my name and I was on my way back home in less than an hour. Total cost $145 plus $9 for a part and that included flushing out the freon and recharging the system. Both Firestone and Honda wanted around $99 just to evaluate and wanted me to leave car the afternoon. It would have taken longer just to get the paper work done in the amount of time it took to get me on my way at Jimmy's! Don't be fooled by the cosmetics of the building or the area they are located, truly a wonderful experience and there is a auto parts shop right next door. Thank you so much. I'm now a customer for life!

Should be a -5 My Family is Out $1700 now due to JIMMYS…read moreAUTOMOTIVE failing to Repair a Ram Truck driven into Their Lot last Thursday that Wouldn't Even Start on Monday! Had to Hire a Tow Truck to Bring Ram Truck to a Real Mechanic! WARNING! STAY AWAY FROM THIS PLACE. PAID $$$$ just to Get Keys Back to Get out of There..

This is my favorite store as deal with a issue and Marinagel she calmed me down and had me come in…read morethe next day.Defused me and made the situation perfect. She was very knowledgeable as all of that team is and makes shopping at the zone a great experience

Had my wipers replaced, the rear wiper has a cover over it, the employee placed the cover under the…read morerear of the car, went inside to get a different wiper as the one he had was too large. while he was in the store, the wind blue the cover into the parking area where a car ran over it. The manage stated that they would gladly pay for it but to just bring him a receipt. I returned and gave them a receipt and was getting the run around by a different manager. finally got most of the money, but shortchanged me 15 cents. I mentioned that I could not put the cover back on as it felt like it might break, assitant manager declined to put it on for me. I walked out, never to return.