on Sat 28 Jan, 2023 we had to call an ambulance to take our 28 year old son to the emergency room because his back went out. He has severe back pains at times. He could not move and had to be carried to the ambulance. Later he called and said that he was being discharged. When I hit to the ER I found out that the d only prescribed 800ml Ibuprotten and a muscle relaxer. That was it. My son would not stand walk or move he was in so much pain. He's been living and working in Sheboygan for over a year and lives in a Sober House and is going to a private Christian university to become a pastor and he has a 4.0 GPA. He's completely turned his life around. We weee trying to get him inside the car and he couldn't move. He was crying with pain and I was upset at the care or lack of that he was given and I voiced my comtemp for the doctor. The doctor came out and told me that their was nothing wrong with his back, yet my son was crying so bad that his nose was running. The doctor saw his tats and saw that he lives in a Sober House and assumed that he just wanted drugs. Any one with common sense souls tell that he was in excruciating pThe doc was rude, condensending and basically called my son a liar. He is a shame to all good doctors. The hospital should be ashamed that they employ him. read more

If I could give negative stars, I would. I went here to get a wisdom tooth consultation and got hit with a $1,200 bill for watching a video from the 90's on an ipad, then being told 'Okay do you have any questions?' To then having to try to go through the Financial Assistance Program that is an ACTUAL JOKE. The people I've been speaking to for the last 8 months have been extremely rude, truly do not care, and are wasting my time. I sent in my Financial Assistance application in SEPTEMBER 2023 and it's currently APRIL OF 2024. They have cancelled my form multiple times and have NOT TOLD ME; I've only found out when I called and asked for an update. They require the most mundane forms that don't even apply to the financial assistance program and are milking the entire process. I don't think Marshfield can afford to have a Financial Assistance Program, hence why they've been milking this entire process for me for SEVEN MONTHS. I cannot afford my bill + am at a loss. Truly cannot believe how atrocious this experience has been from both the doctors prospective and billing; both terrible groups of people. read more

I love being able to see my oncologist in Neillsville. 5 stars there even though sometimes seams those appointments are drawn out longer than need be. 4 times out of 5 I have to wait 20 min. 2 out of five times its longer than 20 minutes. Waiting for the oncology nurse today for 30 minutes. Waited for the pediatric orthopedic doctor with AJ this Summer for over 45 minutes. Why can't anyone e at least up date you on how long it will be. My 6 year old and I could have gone to the park and come back. I could wait in my car mask free instead of the waiting room. I complained via email and got no response from MCHS. No problem with my actual care, just would appreciate better communication about when appointment times are running late. read more

I have been going to Marshfield Clinic since I was born. I am now 35 years old. I go every year for my check up and anytime that I have any issues they're the place I go. Whether it be urgent care, physical therapy, dermatology, women's health, etc. I have been very loyal to Marshfield Clinic throughout my life and I have reached my limit. Over the last few years I have seen multiple specialists for a tear in the labrum of my right hip. I've come to terms that there's nothing they can do. Even though I saw multiple specialists and had multiple testing done, no one at Marshfield Clinic can fix my issue. I've been learning to live with that. I have also had Covid twice this year. Back in February, and most recently, last month. The last time I saw my primary care provider was in April for an injury, which she sent me to Physical Therapy for. After that she left Marshfield Clinic and moved to OakLeaf. It has only been three months since I've seen her. In July, Marshfield Clinic gave me a Covid test that was positive. I work for a corporation that needs them to sign paperwork saying that I tested positive (which is on my record.) Thinking this wouldn't be a problem, I dropped off the paperwork. I later received a disturbing phone call. Due to my primary care provider leaving Marshfield Clinic they told me it had "been a long time since I had been seen and none of the nurse's assistants felt comfortable signing off on paperwork" and "my hands are tied." I am not due for a check up. It had been three months, not a year or more. However, they demanded that I set up primary care with a different provider, pay for another office visit, and then someone might feel comfortable signing my paperwork, even though it was on record that I tested positive for Covid with them three weeks ago. I will never go to Marshfield Clinic again. Every time I speak with someone I know they say how horrible it is at Marshfield and how all they do is make you have multiple appointments and never fix issues. After looking up the reviews on Facebook I am mortified. I can't believe I've been going here my entire life and not seeking out another healthcare facility. I have had a couple great interactions with people that work at Marshfield Clinic, however, due to their policies they are not for the people. They are all about money. Currently I am paying on a $3000 bill which I have to make monthly payments on even though I saw three specialists, had multiple tests done and nothing was fixed. The last orthopedic surgeon I saw told me to go to a different healthcare facility. I can't afford to because I still owe the money and I'm expected to pay interest on it as well. Marshfield Clinic you are what's wrong with this world. I encourage anyone that has read this far to google what the CEO of Marshfield Clinic makes in a year. It's disgusting! I'm going to take my business to Oakleaf and follow my provider that moved. She has helped me the most out of anyone ever at Marshfield Clinic. Also, when my husband had surgery at Oakleaf they let him make small monthly payments and he never had to sign a contract or pay any interest. I don't understand how people expect you to pay $3000 out-of-pocket when you can't work due to an injury. All they want is to make money off of the sick and injured. Don't ever go to Marshfield Clinic! read more

3 hours in the waiting room for 15 minutes with the doctor. This has happened more than once. If you're low on staff, maybe only take on the amount of patient's that you're able to see in a timely matter. read more

Awful doctors- the staff here is incompetent and should be reevaluated ASAP. I came here to get help for mental health issues. I went to therapy for around 8 months and the therapist had no clue what she was doing. My doctor completely misdiagnosed me with the wrong issue and medication. No matter how many times I complained the medication was not working, it was never changed. My therapist would only ever tell me to do yoga or meditate and never gave anything useful. I constantly complained that I was misdiagnosed because I knew something was wrong. They completely messed up my health and mind. I came to Madison and got reevaluated and got a completely new diagnosis and medication and have never felt better. I also told them what happened here and they said they have never heard of a facility being so uneducated. The doctors at marshfield clinic are not qualified to be doing their job and I will never ever step foot inhere again. read more

I have spent thousands of dollars on medical care at Marshfield clinic in Rice Lake and Eau Claire over the past 1.5 years and have walked away with literally no assistance for any of my issues. The last 5 providers I have seen have been beyond terrible: rude, abrupt, not listening to me, lacking in common knowledge. They shrug, say "I dunno" (picture a dunce cap with a spinner on top) and then suggest it may be anxiety or depression, which is doctor code for "I slept through that class, so now I'm going to blame your problem on a subjective illness derived from pseudoscience." Anyway, I remained untreated for a bladder infection, an ear infection, a breast infection, and another skin condition and had to seek care for these issues from another facility. I had zero problems obtaining care from the other facility and have, of course, gotten better with appropriate treatment. What a shocker. Also, the last 3 visits I've literally had to wait 2 hours beyond my appointment time! The scheduling coordinators are rude and interrupt you. There is nothing good about this facility or the providers that work there. It could literally be harmful to your health if you go here. How is it ethical for doctors to get paid even if they don't actually do anything for you? Why are they above scrutiny? I hate Marshfield Clinic so much I'm tempted to file for bankruptcy and make them eat the cost of every minute of time I wasted and suffered with these easily remedied medical conditions. Avoid Marshfield Clinic at all costs! read more

This establishment is incompetent from the beginning to the end. Physicians make mistakes in surgery they refuse to fix it, patient drives 2 hours to another clinic find out surgeon made a mistake. Waited 40 minutes for last physical. Family member had surgery covered under workmans comp and a month after the bill was paid they sent us to collections. To say the billing department is a joke is an understatement. I called 3 times before they found the payment, then it took them almost a month after that to get it straightened out. No common sense, their policies are not good. I feel sorry for anyone who has to work there. They ignore the letters you write asking about your bills and payment status. One person tells you your account is paid, even after you have been turned over to the collection agency. I believe they are required by law to answer your billing questions, they never responded. Then said they never received they letters, when we went to talk to them the CSR held one of the letters we gave them in her hand. If the service we received in billing is an indicator of the whole establishment we are going elsewhere, starting now, no matter how far the drive. I have seen other posts with similar complaints, so I decided to post this to support others. read more

Just took my mother into urgent care for respitory issues. I've never had such a good experience at a doctors office as I did today. Dr. Elizabeth Hathaway was kind, caring, and thorough. The nurses and techs were awesome as well. I've had varied experiences at the Marshfield clinic but this one was exceptional. And I truly appreciate how well they took care of my mom!! read more

My husband went in and had 4 or 5 non emergency stitches during normal clinic hours. He subsequently got a bill for over $800. This amount is outrageous. He subsequently politely asked in writing for an itemized bill twice, asked for an explanation to justify the costs/procedure, and asked for information on how to contact the board of directors and clinic director. The clinic did not provide any of the requested information. In writing they told my husband to just pay the bill they refuse to explain, or they would refer it to collections. They refuse to be accountable. read more

go somewhere else!!!!!!! even the emergency room would be cheaper!!!!! trust me, my son was brought there for a sore throat while at camp and the ofice visit without even doing a strep culture!!!!! scam place!!!!!!! read more

Horrible horrible healthcare!!!!!!!!! Do not go here unless you are a health care provider already because you will need to interpret your own results. I have been complaining of an incredibly painful ankle for a year, in this years time I had major foot surgery. The ankle was still so painful that I was in tears on daily basis I didn't know how to sit because the foot was so incredibly sore!!! Finally 9 months post op and still unable to bare weight I called and yelled at the medical assistant who discussed it with the doctor. He offered to do a Cat scan but really didn't think it was necessary, I opted to have it for my own peace of mind although again I was told it was unnecessary. Well it turns out that I have a ruptured tendon and the surgery has not healed and became infected. I am so tired of being told that my pain is me being dramatic, every time I have gone in it has been something I have never been seen where it was just me being dramatic I have always ended up having something. I have no choice my husbands insurance forces me to go only here but I recommend that if you have an option, do not go to the Marshfield Clinic go to a doctor or clinic that believes their patients. read more