Absolutely the worst billing system I have ever experienced. Every annual check up has resulted in an over charge. What should be a simple copay ends up being hundreds of dollars of overbilling. Then months of back and forth between the billing department and my insurance provider. All while being threatened to be sent to collection. After all was said and done, it ended with me over paying and receiving a refund from Marshfield Clinic. Since Sanford has taken over, Marshfield Clinic is an absolute joke. Be forewarned when dealing with them. read more

The worst! MARSHFIELD BEAVER DAM CLINIC! Nurses won't do anything! You have to tell your medical problems to whoever answers the phone, non-medical staff, they decide your outcome. Dena, the PA sat in her chair and told me I have a cyst in my knee, no exam, no images. Now, finally found someone who ordered an xray, possible cancer...went to someone else in the clinic, constant med mistakes. Have to spill your guts to the receptionist covering up for the doc about every issue! My brother setup for a cochlear implant, someone told him no because of labs, nurse won't call back to explain why! DO NOT RECOMMEND! Because of limited availability, forced to go there. Jean W read more

Customer care, whether the greeters/registration at family medicine clinic, or talking to a nurse is a joke. Rice Lake Marshfield Clinic lacks care or compassion. They WILL NOT look deeper into your medical issues. They gladly take your money, but will not help you heal from illnesses. I was exposed to the current virus running through and called, begged to be seen just to get antibiotics. My calls were dropped. I walked in for urgent care....no urgent care. I will find a new clinic. I'm done with them. If they cannot even see a person with a virus, HOW CAN YOU TRUST THEM WITH BIGGER ISSUES? And it isn't insurance. I pay CASH. read more

So my husband has been going here for years for neurology and today he isn't allowed to make an appointment or get his meds. The care quality is nonexistent. My advice go anywhere else but here. read more

My son in law went in with chest pain and was admitted for testing. He was there for 24 hours and never saw the cardiologist! He was told she would be coming and never showed up. He was released and told to get a sleep study and a stress test before she would see him. He will be going to aspirus and I certainly hope a bill will not be coming. This is ridiculous and if I could give less than 1 star I would. People be warned... don't waste your time! If he needs surgery or has a heart attack, you can bet your a** that a law suit will be following! read more

BEWARE of questionable BILL CHARGES for little care!! The clinic or hospital, will have this "souire" of sorts with the insurance companies, and the added cost to your bill, comes from that higher cost. Happens everyday. A majority may have expensive health insurance, but the ones who don't REALLY PAY the price. Who's CRAPPIN' who?? I'll drive an hour to find a more honest & reasonbly priced clinic. read more

This hospital is horrible, they make you wait hours when your the only one in the waiting room, the doctors are stuck up and unwilling to listen to you, they knew about my tumor for 2 years and didn't tell me, and in neillsville we went to the ER, it was at 2 am, they acted like we interrupted their movie night, the doctor there let's call her Dr Botox, didn't listen to my girl, she said the meds aren't working so she wanted to prescribe the same meds again, maybe doctors should be paid less!!! read more

Went to Urgent Care Oct 3rd checked in was processed and put in room for 1 hour & 15 minutes. No one showed up. Was only one patient in waiting when arriving. Finally left there was no personnel in any hallways too talk to as well. You could pass in a room and no one would know for hours. Very unacceptable. read more

marshfield clinic in Eau Claire is the worst! mainly their billing .. I just received a collection call for a bill 5 YEARS AGO!! I have never gotten any bill, and now they "claim" I owe? really I'm supposed to believe you?! I quit going to this place cuz of crappy care... there are maybe one or two gems. This place is ridiculous! if you don't mind fighting billing, go there. They made my cancer journey 9 years ago a nightmare. never again! read more

I have been seen by Dana Diab twice in the ER. Once was due to a DVT in my leg. She flat out told me that it wasn't a DVT. She said it was a cyst or abcess and that the ultrasount scan would show which. The scan showed a DVT. She asked me if the tech had told me. The tech isn't allowed to tell. The second time I saw her was in the ER, again. It was after a head injury. She labeled me as having a headache. I have been off work for over a moth with a CONCUSSION! I left Marshfield Clinic for my care. Unfortunately, they are the closet ER to my work and that is why I was there for these two occassions. I won't be seeing Dana Diab again as long as I'm concious and able to voice my opinion. read more

Do not go here. They are absolutely the worst. They lie when you check in by telling you it will be an urgent care visit but then charge you for an emergency room visit. They run unnecessary tests to run up the bill that you are charged for laboratory services. $1,022 for a strep and miscellaneous tests. When you try to call to discuss the bill they do not have answers and just keep repeating that is just how the system is structured. $1,714 for an urgent care visit for a strep test. Offered to send for review but does not sound helpful as bill is due before review will be completed. read more

I left Marshfield Clinic years ago because no one listens to you. And because of that, I have an ongoing condition I've been dealing with. I received multiple calls these past couple of weeks asking if I wanted to be a part of a survey. The voice message said to call back if I don't want to be a part of it. So i did and I said to be put on the no call list. The person on the phone told me there wasn't any record of me being part of a survey. And to call back tomorrow to be put on the no call list. Again, they don't listen to you. read more

Marshfield clinic is the single worst clinic/hospital I have ever had the displeasure of dealing with. I have had to take my wife here on several life altering occasions and they have been nothing but unprofessional and difficult to deal with. Impossible to make an account online, critical appointments are +4 months out, ER staff are absolutely horrendous at their job, and they don't run anything through insurance. My wife tore her ACL and it took SIX MONTHS to get a correct diagnosis. Extremely unprofessional, terrible providers, and just an all around awful experience. AVOID THIS BUSINESS AT ALL COSTS! read more

I recently had an appointment at the Marshfield Clinic because I had my annual sinus infection; I have had these each year for decades. My symptoms were very familiar to me: Pain and pressure in my face, eyes, and forehead; a sore and stuffy nose with discolored mucus; coughing; a sore throat (at the beginning); a fever (at the beginning). We all agreed, "Yes, it is a sinus infection." The provider sent the antibiotic prescription to my pharmacy. Then she said, "Let's run a COVID test, just to rule that out." I tentatively said, "Okay." Had I known that they use the same swab for a battery of other tests that would add up to some $800, I never would have agreed to the COVID test. Now it will take me months to pay for a COVID test I could have self-administered for $30. None of the tests, incidentally, came back positive. We ALL knew it was a sinus infection. read more

I have a Rheumatologist that consistently cancels appointments over and over again. By the time I saw her again it was over a year. In addition, she no longer comes to the clinic location I initially chose that was close to my home. When I request a transfer to another provider within the Marshfield Clinic, they would rather you leave the clinic all together then do a transfer of care. RIDICULOUS! Don't waste your time . read more

My son who goes to college in Stevens Point went to Marshfield Urgent Care. I received a bill with barely anything being covered by insurance. Contacted Marshfield, and they said it was coded for Emergency Room. Therefore this is why the insurance did not cover. The invoice sent to me says under service, URGENT CARE. Marshfield says that they are not making adjustment to billing. Now we either have to pay or maybe hire attorney. Nobody wants to help via phone, and it was a letter that stated they would not make adjustment. I feel that they are taking advantage of college kids away from home, and they feel they can just get away with it. Shame on them! Personally, they don't even deserve the 1 star given. read more

Had a terrible experience with this clinic in Weston, WI Endocrinology. I was being undermedicated for hypothyroidism. Became type 2 diabetic. Went in with severe untreated diabetic symptoms. i had an A1C of 15. Instead of putting me on insulin all they prescribed was Metformin. I suffered greatly for some time. Terrible experience! Dehydration and sleepless nights! Drinking gallons of waters every few hours. Permanently damaged vision. I would recommend going somewhere else for your treatment! read more

at the urgent care- came in respiratory symptoms- zero tests, zero prescriptions, zero care - not one lab, not a nasal swab, nothing.... come back if you worsen in 10 days . I am a registered nurse who just left work due to cough congestion fever body aches headache and taste of infection. Looked at my ears - and listen to lung sounds - that was literally it! Zero stars - read more

When you find out the "doctor" they scheduled you with at the Eau Claire Marshfield clinic GI department Wayne Kallender is actually a nurse practitioner. So you ask which provider oversees him. As you were referred to a GI doctor for further treatment. They state they don't have any GI doctors on site. Wayne then refuses to see you. Kinda makes a person wonder? read more

If u are looking to have surgery at marshfield clinic with Dr Mccormick or Dr parsons I highly regiment that u rethink you Dr's and your clinic. When u age to surgery u age to that person and the best care u can get. Not to have the surgery back to back because u needed up but then to refuse to see u right after so u can never get the car u need isn't ok. Please do not give these ppl the chance to me you up for life. They clearly don't care about their patients. Find a better place and adr that cares enough to finish what they started!! read more

Everyone hates marshfield clinic. I hear this literally every day living in marshfield. Weather it's because they KILLED a mother due to their own negligence or they discharge another person with ongoing infections because "they can't quite figure out what is going on and said patient is probably acting overdramatic". Oh yeah and their preferred "type of care" just isn't. They don't. They. Don't. Care. About. You. Or your money or your insurance. They want you out that door asap. I prey to every deity that every single doctor and nurse in that building gets treated with the same care. read more

Done with Marshfield! The Fragmented, Partial, Delayed billing up to eight months later is not legal IRS protocal. Colluding and Price Fixing with Vendors and Competitors is typical small town sly according to your own Wisconsin Courts. I can have the same services under two different Insurers, at the same time, but get four different prices? I'd love to see your pricing structure! Your 'matter of fact', rude, snide, and know it all receptionists are bad for business, take a look. read more

Went to urgent care for severe vertigo and nausea and vomiting Waited in the waiting room for 3 hours before taken back to a room. Waited another 3 hours before I was seen by a doctor. 2 PCA'S (which is another name for CNA) tried to start an IV and were unsuccessful. They sent for another PCA to try and she wasn't going to try. Finally sent for RN and she was successful but didn't hang the IV fluid. Had to remind them to hang IV fliud. No nurse ask me what medication i was taking. I wascin urgant care 8 1/2 hours. When i got home and read the literature they gave me. The list of medication i was taking prior to my visit to urgant care was incorect they never told the results of lab work .wont go back there, really miss sacred heart hospital​ read more

If I could give zero stars, that is what I would do. I cannot even figure out where to begin. Maybe it is where the neurology department blew off my daughter, and told her to continue playing sports when she had a raging concussion, and that she would just have to deal with the headaches for the rest of her life as there was nothing they could do. Keep in mind she had missed almost an entire quarter of school because the headaches were so debilitating. Dr. Koehn then continued to tell me "I don't know how to help her." We both walked out in tears. Or, perhaps it's the time that my father should've never been cleared for surgery due to his condition and ended up passing away from complications immediately after the surgery. read more

Worst experience ever. I am being charged for a screening mammography that should be covered 100%. Screening mammography that happens once a year. Shame on you for telling me that you will send the bill back for review while still keeping the bill active. I contacted you before the bill was due, and now you're telling me to pay; otherwise, it will go to collections. What happened to the review? No answer. Shame on you I had to call again to inquire about the review, only to be met with a cold shoulder. Shame on you that my insurance called you to hold the bill until they finish the claims review, only for you to reject. For what? Shame on you for being unable to do your job properly. Shame on you for not having the guts to say "I don't know, let me inquire from someone more experienced." You lied that you will review the bill, and still kept it active so that it will go to collections. Shame on you. read more

Horrible! Appointments being canceled all the time. Prescriptions not being filled within a reasonable time. Having to hunt down prescriptions. I was told I would get Test results from a bone marrow biopsy by the end of the Week, three weeks later I finally was able to get the results. This test was to determine whether I had a blood cancer. I could go on and on. Don't waste your time and money with Marshfield clinic Minocqua! read more

Horrible experience, 6 month wait for specialist got cancelled. Follow up cancelled. Urgent care was a 5 hour wait in a not too clean freezing cold room. c scan is the go to treatment for them, the Dr I saw was a fruit loop, I'm 75, was in pain and she said, ' let's check if you're pregnant ha ha, just kidding' so damn disrespectful! unbelievably nasty rude RN was the last straw, we left. read more

I went in for a colonoscopy after a positive Cologaurd. Dr. Chapman was my surgeon and she was very nice. It was very hard to get an appointment though. My test results were negative and I was contacted promptly to let me know. I was just informed she's leaving Marshfield Clinic. It will be their loss. read more

My MIL broke her arm needed surgery transferred to Marshfield location from Minocqua. Her care in both places was very good. However because her rehab is taking place across the state the communication has been sketchy. Needs an X-ray for follow up referred to Ahora health care by Marshfield only to find out the place we were referred to didn't take Security Heath which is owned by Marshfield you would think they would know where to send someone in their network. Nightmare. Had to go to a third party for X-ray. Thought X-ray would be electronically sent to Marshfield but no they sent it snail mail. We are currently waiting (10 days) for the X-ray to be read at Marshfield. They say it has not arrived. The surgeon refuses to accept the summary of the radiologist from the place the X-ray was taken and will not give any decision on what is next for my MIL. So now she continues to pay $180 a day to be in a care facility instead of her home and still has not been okayed to be use her walker. This has been a nightmare for our family trying to schedule care when she does come home. I believe it's all about the $$$. So sad. read more

When I first moved to the area, Marshfield Clinic was the premier place to go for healthcare. Sadly that is no longer the case. It has turned into a revolving door of residents that move on to other places once their residency is complete. The staff that has stayed on long term most likely couldn't get a better position elsewhere due to incompetence. Case in point - I recently had an appt with a pain management NP specialist that 1) did not actually listen to me, and 2) put erroneous information in my chart!! I have never had gastric bypass surgery, but this twit put that down in my file as the reason for being low on certain nutrients! This is bordering on malpractice! Marshfield Clinic has become an absolute JOKE for actual healthcare. I would give ZERO stars if I could! read more

Id give them zero stars if I could. The Neillsville location is horrible. No staff. I went to E.R. and stood there for more than 20 min while the receptionist putzed on her computer, then when she finally asked me my name and why i was there, she said oh you can wait that person is here waiting, pointing to a gentleman in the waiting room. Its a good thing I wasnt dying. I waited another ten min and finally left, they are horrible. Even in the clinic side, they stink. read more

Worst billing practices! They will set you up on an automatic payment plan then cancel it without notice. Then after several months of non payment and the clinic just sending a blanket statement (meaning it doesn't say FINAL notice, or that your automatic payment has stopped) they send you to collections with no notice. Then the billing department is INCREDIBLY rude and not helpful. This is probably why they are in so much financial debt and FAILING as a business and hospital. read more

MMC doesn't even earn a ONE rating!! Wait time to be seen through URGENT CARE is ridiculous! Our wait time was well over 3 hours!! NOT ADVISED to be place of care! read more

Marshfield Clinic will turn patients away if they can't pay the entire cost of treatment out of pocket up front at time of appointment, even if the patient has insurance with a copay. If you need X-rays and have an X-ray copay of $80, guess what: you have to pay the full $1200 that the x-rays cost and when the insurance pays the clinic, the clinic will "credit your account for future appointments." (Like you don't even get the money back to pay off whatever credit card you may have put the treatment on.) In addition, it has monopolized healthcare in the area so the next nearest clinic may be hours away. They don't care about your health and wellness; they care only about profits. Disgusting. As a child, I lived in Marshfield and adored the clinic. I moved away many years ago and this is what I hear from family and friends. I used to compare all other healthcare to the Marshfield Clinic because I loved it there so much as a pediatric patient. Now? They're despicable. read more

Anyone else have issues with Marshfield Clinic placing them into collection for balances that don't appear on their website?

don't go to the pain clinic and ask for help from Dr Gasser because he's gonna treat you like a drug seeker no matter how many times you tell him that's not why your there. He spent more time lecturing me about the pandemic 30 years ago and talking about MRIs from 10years ago then actually paying attention to what I was trying to tell him. He really needs to learn to care about his patients as people otherwise retire if you're that fed up with your job. On top of that he just walked into the office and didn't even introduce himself he didn't verify who I even was and just started talking about shit as soon as he walked in the room. I was there 10 years ago and received two neck injections for degenerative discs and arthritis and didn't look at any recent stats on me after my accident. Didn't feel the need to order X-rays. This was so unreal to me my husband and I still can't believe he acted the way he did. There are so many more things I would love to say but would be here all day and I don't have the time for that. read more

Type of care, and quality of care were fully ignored. Both the Lbgyn doctor and my primary Dr Hidalgo ignored my concern for a rash. It was crabs and I it from the lbgyn doctor. I told them I did not want to pap smear I wanted to wait for my primary doctor to give it to me. The OBGYN doctor did not listen and kept harassing me and pushing the issue. After infecting me with crabs both doctors claimed all I had was yeast infection. I first went to Sacred Heart and they told me that there. Both I'll be GYN doctor and Dr. Hidalgo did not check me to see what kind of rash I had they argued with me Dr Hildalgo got an attitude with me while coming to the defense of the other doctor and said it was only a yeast infection. Both prescribed me hills and cream for the yeast infection. So I got two prescriptions for it. The doctors there do not know the meaning of, first do no harm. I am suffering and agony while they play God instead of first doing no harm. I'll consider what I'm going to do next. The lbgyn doctor cannot pronounce or spell his name Dr Soyage or Losoyage. Can't believe that my own doctors in the clinic that works for me would do this to me. I don't go to the doctor so they can tell me what's wrong with me I go there so they can investigate first before providing me with a diagnosis followed by a prescription if needed. read more

I returned a non-functioning hearing aid that I paid $1450 for. one month out still no refund. run around from at least 6 people only one of whom called back when they said they would. Most were never heard from again. terrible!!! read more

Marshfield Clinic was once a revered place to go. Now it is a dumpster fire of inaccurate billing and bad management. No doubt the doctors are just fine. read more

on Sat 28 Jan, 2023 we had to call an ambulance to take our 28 year old son to the emergency room because his back went out. He has severe back pains at times. He could not move and had to be carried to the ambulance. Later he called and said that he was being discharged. When I hit to the ER I found out that the d only prescribed 800ml Ibuprotten and a muscle relaxer. That was it. My son would not stand walk or move he was in so much pain. He's been living and working in Sheboygan for over a year and lives in a Sober House and is going to a private Christian university to become a pastor and he has a 4.0 GPA. He's completely turned his life around. We weee trying to get him inside the car and he couldn't move. He was crying with pain and I was upset at the care or lack of that he was given and I voiced my comtemp for the doctor. The doctor came out and told me that their was nothing wrong with his back, yet my son was crying so bad that his nose was running. The doctor saw his tats and saw that he lives in a Sober House and assumed that he just wanted drugs. Any one with common sense souls tell that he was in excruciating pThe doc was rude, condensending and basically called my son a liar. He is a shame to all good doctors. The hospital should be ashamed that they employ him. read more