Don't go there!
Last time I went there, I was served by this tall guy with greyish hair. He seems to know his stuff and very friendly, so I decided to go again to change the battery of my watch. However, this time I was served by this woman with short hair and glasses. She brutally forced opened my watch with a watch knife in several attempts, and leaving big scratches on the back cap and dents on the top right corner of the back of the watch. (If you don't mind how much damage that's done to the back of your watch, then you can just stop reading this review. ) All the jewelers I have been back home (outside UK) barely left any marks on my watches, and I do understand some slight marks can be left when changing battery, but the way she did it is not professional at all and the damages on my watch are way more than necessary. When I raised the issue, she said I should take my watch to somewhere else for the polish! And after I pointed out is her who made the scratches, she had the tall guy looked into it and polished the back. The tall guy did his best to fix it and refunded the money I paid for the battery. But the whole time when the guy was at the back polishing my watch, the woman just left me standing there, and didn't apologise until I said to her I was not happy to her service before I left the shop. By the way her apology didn't even seem sincere. After polishing, some of the wordings at the back of my watch faded, and there are still some marks on the corner. If I knew this would happen, I would prefer never have my watch battery changed at all! read more