If more than half the staff knows your name, I guess that makes you a regular--and I'm delighted to…read morebe one! For a clearance center, this store is impressively organized. Clothing is sorted by designer (so much less wear and tear on pieces--brilliant), and shoe clearance sales are always separated out to keep the rest of the inventory pristine. Because I make a point to treat them with kindness and respect, I have only received that same kindness in return and helpful service whenever I've needed it. Honestly, I prefer shopping here even over Dillard's regular sales--the team here has made the experience so easy for me. The store itself is spotless, bright, and well laid out, with ample parking and even bottled water available for purchase. I know when to shop to catch the best deals, and there's plenty of seating for the non-shopaholics you might bring along. If you do outlet shopping, this is the best store that doesn't feel like an outlet. And, it is why I am a big fan and a regular. For those expecting even better deals, it is a business's perogative when they discount even further. This store has introduced me to new brands that where out of my reach- and now I have a stunning wardrobe! Here is my philiosophy - I buy summer closeouts at the end of season and I buy fall and winter when the best sales are happening. If that timing doesn't work for you - there is generally an array of quality merchandise at reasonable prices. The staff is ALWAYS kind and considerate. The ones I have come to know fairly well - are real gems. I look forward to my trips there. Finding the unexpected is always a treat.

This is one of my absolute favorite stores to shop. I come here a few times a year, load up a cart…read more(or 2) every time with discounted clothing and shoes! That being said, it saddens me to lower this store to a 4 star rating. The last time I shopped here, it seemed that the workers here stocking the racks and shelves could not be bothered. Sizes were all mixed up. The swimwear section was a nightmare to shop. Women's swimwear separates were completely mixed up. Tops and bottoms all mixed up on the same racks with children's swimwear mixed in! I literally wasted over 1 hour of my shopping time here just sorting through swimwear trying to find anything that matched in a size small. I gave up and went to a completely different part of the store. Pretty pathetic that the Buc-ee's in Goodyear had their swimwear and clothing all organized by sizes and here everything was mixed up! A gas station was more organized than this place! The same thing with some of the clothing sections....sizes all mixed up. You had to look through every piece on the rack just to find the size you were looking for! This is unacceptable given the nature of this store. The customer is doing you a favor by purchasing last season's items and moving your product off the shelves...you, the store, should have the sizes organized at the minimum. Another issue I had was that the workers here that were bringing out new racks of clothing to put out on the floor were constantly in my personal space as if I, the customer, was somehow in their way. Seriously! They'd be wheeling out a rack and just about mow me down and start speaking in Spanish right next to me...as if I don't understand enough Spanish to understand that you're talking about me and not saying very nice things... Another problem was kids running amuck in this store. Maybe implement some policies about kids in this store? There were multiple parents here shopping and allowing their kids to run all over the store. Ill behaved children that were bumping into other shoppers, shopping carts, hanging and swinging on clothing displays, playing with shoes, the list goes on and on. A newer problem with this store is the re-seller madness. I don't have anything against re-selling or re-sellers in general, but when you have multiple people pushing their way through the doors at opening and loading up carts filled with the exact same style of discounted designer shoes and not leaving 1 left for any other shopper, maybe it's time to implement some restrictions. I hope my next shopping trip here is a better experience.

Love there leggings and beach stuff and dog toys. i bought pjs bra's and some dog toys and looked…read morefor christmas gifts

I was really excited to see a Beall's Outlet store here. I have only seen one other Beall's Outlet…read morein Buckeye. Anyway, I tried to enter the store and could not safely do so - there was a tall and intimidating man standing near the entrance. He kept pacing back and forth in front of the store and watching people. I don't know if he was waiting for people to exit or enter the store, but it was very sketchy behavior to say the least. I couldn't even get inside the store because of this man - very disappointed.

One of the best Ross stores I've shopped. Lots of home items and holiday/seasonal decor. I walked…read moreout with a few holiday items to add to my decor collection. The store was fun to look through and was pretty clean, considering it is a Ross. I've been to a few Nasty ones here in AZ along with other Southwest states. The only issue I had here was the parking lot - people were definitely not paying attention, and we almost got hit just trying to park. However, I'll always stop here when I'm shopping in Casa Grande.

The workers are stuck up, rude and unthoughtful. The customer service is unprofessional. The…read moreworkers approach you over the stupidest reasons all the time. They have a ridiculous "no drink policy" as if it's a high end luxury store. The store is filthy and unorganized. But they're worried about customers having a beverage. It is over 100° in AZ and they expect you to throw your drink away. They don't care about the customers comfortability. I've never had a good shopping experience here because of the workers and their demeanors. When you're there prepared to be watched by the workers like a hawk.

It was Thankgiving weekend, I must have missed the rush. The store was clean, organzined and staff…read morewas very friendly. I found what I was looking for and was reminded that I had points I needed to use. My purchase was reduced quite a bit and it was very surprising.

If you're a minority and want to get followed the whole time you're there, then this is the place…read more Made 4 rounds just to make myself laugh, the 2 workers took turns following me, I never knew shoes needed to be picked up and looked at by workers so much and so often. The best shoe inspectors around.

Please hire an employee who is capable of acknowledging your customers and giving them decent…read morecustomer service. When I was checking out my items, the only thing the cashier said is that the items were not returnable. Not a hello, not a good bye, nothing. Very unprofessional exchange and dressed inappropriately for a work.

Great customer service!! Lots of inventory to choose from. I will be a repeat customer.read more

Terrible experience. i found one thing which was nothing i was actually looking for, got in line…read morebehind a couple who seemed to be buying the whole store, the one cashier was extremely slow, i wait for at least 10 mins, then after everything was scanned and in their bags in their cart, they just stand around talking in another language looking around like they are waiting for something, 0 communication from the cashier, no back up, line started to back up and i just left. Ridiculous!

I love Rue 21 and this location at the Promenade Casa Grande would have to be my favorite. Rue 21…read morehas a great selection of both men and women's clothing and their items are priced very low compared to their competitors. The clothes and accessories are mainly for teens and young adults and they seem to always have a sale going on. I've seen a lot of "Buy 1 get 1 for $10" sales during different seasons at different locations. Because they have such a huge selection, a lot of their stores are cramped and it's usually a cluster when I shop there. I usually get annoyed trying to navigate my way through the cluster but this particular Rue 21, however, is different. The store was still a bit crowded with everything they try to cram in there, but things were neat and organized. In addition to their clothes and accessories, they sell shoes, perfume and cologne. I like the fact that they have a wide variety of everything they sell. They not only sell perfume but they sell a bunch of different kinds of perfume and the same goes for their shoes, sunglasses, necklaces, etc. The only mishap I had with this location was that they put my accessories in a small plastic bag but forgot to put it in the large bag with the rest of my clothes. I realized they forgot when I got back to my hotel and called right away. The employee remembered as soon as I explained what happened and was very apologetic. She said they would hold it for me and I could pick it up anytime they were open. I planned to pick it up the next day, which was Sunday but I was told that they open at noon on Sundays. Say what?! I found it kind of odd that they open so late on Sundays. It's OK Rue 21, I still love ya!

Location is good. Parking is good. The store employees were nice and the selection of shoes were…read moremainly tennis shoes. I was disappointed to hear that Nike no longer allows other shoe stores to carry their shoes. I was also disappointed in the selection of Adidas on hand. I probably wouldn't shop here again, due to the above listed reasons but I do suggest you stop in if you're into tennis shoes. I was able to find tennis shoes that were similar to what I was looking for, as walking shoes. I purchased my tennis shoes from the kids sector, as I wear kid sizes in tennis shoes and the price was reasonable.

Online stated Casa Grande Shoe Dept. Closes at 9pm. However at 7:46p. There were 4 young men and a…read moreblack cat by the register. As we walked up to the doors two of the young men exited and said sorry we just closed. My husband said I thought you closed at 9pm. The kid replied we close at 8pm. We will spend our mo ey elsewhere and probably best, my husband (like many people) is allergic to cats.

I'm visiting the Promade Indoor Market. They are here with food trucks, pet adoptions, hand made…read moregifts and crafts. Tupperware, clothing and coffee! I got an amazing cupcake as I sshowed. They had live music. They had a lot of 3D printed options and freeze dried candy. I loved my visit. I found all sorts of goodies and one of a kind options. It was a great indoor cool weekend getaway. Every Saturday of July, you still have time to come and see.

Do not call the main phone like for the mall JEN is so rude I asked to inquire about it possible…read morepositions at target and she was SO rude about it she automatically said "wE dOnT Do AnYtHiNg WiTh tArGeT ‍" she's so rude and honestly the guest service is terrible don't be sorry be better