I was pleasantly surprised at the wonderful care I was given in the emergency room at Marshall…read more Checking in was easy and I was greeted with kindness. Triage was equally as good. The next nurse (Tyler) was especially thorough and had an awesome bedside manner! Thank you to everyone who including the doctor and the transport staff.

I had to spend a few hours at Marshall ER on Sunday, January 31, 2026. I was in a room by the…read morenurse's station and also the security people. I heard nurses and techs being catty after walking away from a patient's room. I heard them yelling from the nurse's station to "be quiet". I hears them laughing loudly. We are all there sick and this is not an atmosphere to help us get better. I spilled my urine bucket by mistake and let someone know right away. The entire stay was spent with urine under my bed. It never got cleaned up until I moved out of the room into the hallway again next to the nurse's station. I could hear everything they were saying about other patients, unkind things. I was appalled. What were they saying about me? I met with a marvelous social worker I believe her name is Allie. She was so patient and kind. She deserves all good things life has to offer her. The poor patient next to me was just yelling for some air. The security guys said she's too old anyway and they snickered then at one point I thought she had passed away. The halls were full of beds. The doctor that I finally saw was great! Dr Skratts maybe? He was so empathetic toward me. If I just had to rate him it was be a five star rating. Unfortunately too much happened that I cannot unhear or see and it's a horrible vision I have to live with. I'm scared of retribution by posting this because it is the only hospital in my area within 40 miles.

EDCHC has been an excellent provider for the Placerville area community. From Primary Care, to…read moredental, vision AND chiropractic, every provider and every support staff has been professional, kind, and helpful. Their Quest location is great, and the pharmacy is fast! The facility is beautiful and clean.

Their wait times are ridiculous. I have now been through 3 doctors & 2 PAs that had no idea how to…read moretake care of me. After waiting ONE YEAR for an MRI on my seriously painful back, after epidurals & opiates, bc the orthopedic doc wouldn't see me without one, I had to call orthopedics & bc they knew me from other ailments, I got a PA appointment so she could order the MRI for me. FINALLY! I don't have a rotator cuff bc the doc I had then waited too long to get me the care I needed. My bad shoulder became worse to where even surgery can't fix it. I asked the doctor if he had gotten me care sooner would I be without a cuff. His answer? PROBABLY (with a shrug like, "yeah, & your point is?") I only go there bc I have to.

Someone with a brain needs to put accurate and informative signage up to identify which building is…read morewhich in this massive complex of buildings. I have never seen a place that is so confusing to find and so frustrating due to their being zero signage visible on the outside of the building. My wife and I walked around this stupid complex for about 30 minutes trying to find the medi cal office. When, we would run into an employee outside of the buildings, they would refer us to the front side of the building only to be referred back to the side we started on by the employees we ran into. Typical government facilities.... a little signage that is clearly visible would eliminate the frustration of trying to find the proper building.

DO NOT GO HERE. Everyone that works here seems like they hate their lives and they take it out on…read morethe patient. They just DONT CARE. I made at appt to come in at 130 and checked in early at 115. After waiting for an hour I checked back to make sure they checked me in. The lady said yes. After some more waiting I checked back again and another lady said they never checked me in! At this time I was still very patient and friendly and decided to check back again and the lady had the nerve to give me and attitude and said I could possibly be here for 5 more hours! WTF?! I have been nothing but nice this whole time. anyway... Save your time and energy and go to the Roseville one. People here are miserable and they'll make sure you will be too after leaving.

We were just one minute late to our appointment and initially weren't able to be seen, which was…read morefrustrating-especially since I'm currently on crutches and getting around is not easy. However, Elaine at the front desk completely turned the experience around. She was calm, kind, and incredibly professional. She took the time to listen, reassured me, and even rearranged the schedule so I could still be seen the same day. Her compassion and willingness to help made such a difference and truly meant a lot to me. Thank you so much, Elaine, for going above and beyond. You are wonderful at what you do.

Had a deep cleaning umaima I hope that's how you spell it did my cleaning she is the best ever…read moreeven took out 2 stains I can't ever get out when I go in she is amazing and apparently she's not working there on a full or part time basis she is only there once in a while .you all need to hire her I felt so comfortable with her .never felt the needle which I have a hard time with I even have to have a relax pill before I go in . I love her I highly recommend you guys hire her before it's to late

Everyone was professional, kind and efficient from admin, nursing, Xray,MD and CT staff. I fell…read morewhile on vacation. I was very pleased at how well I was taken care of. I highly recommend the urgent care.

terrible to have an emergency. nurse billy will make sure he doesnt treat you with any respect. no…read moredoc on duty at 9pm on a Tuesday night. what a fucking joke. no water given to me, made sure to touch me when i asked not to be touched. refused clean socks after 3 days of dirty socks in a disgusting ER room that was never cleaned. fucking gross and poor taste in help. both annas are malicious and evil. contact me for more info. ;)

Words can not describe the experience I had at Marshall Birth Center. The support from all the…read morestaff was truly a blessing. I am so grateful to have had my baby boy here and I truly was sad to leave just because of how amazing all the staff was to me, my husband and baby. One night I was struggling with breastfeeding and the nurses dropped everything and spent about 2 hours with me in the middle of the night to help me figure out what worked best for me and baby. I will forever recommend Marshall Birth Center to anyone that wants to have a hospital birth with as little to as much medical intervention. They are so supportive of your wishes with how you want things to go and if they dont end up going as planned, like in my case, they are very informative walking you through the process so you feel comfortable with the unexpected change.

My daughter gave birth to our second grandchild in late May…read more The staff could not have been kinder and more helpful to our family. The place was immaculate...like you want your hospital to be. Private room, nurses checking in like clockwork, and my daughter said even the food was decent. Well done Marshall Birth Center.

I came in this morning while on vacation at Tahoe, recovering from an ear infection that still hurt…read more, even with antibiotics. The staff was amazing from the front desk to everyone that helped in the back. Sorry, I'm horrible with names but the assistant who flushed my ears with the checkered vans was charming and amazing! The doc and her assistant also explained everything to me and were thorough. Now I'm sitting on the beach enjoying my last day up here at tahoe pain-free. Thank you again! Scott

The medical team was so kind and so caring. I was in and out in about an hour with a plan on how to…read moreaddress my knee pain. I will say the front desk staff looked like she was taking a nap as I left. That would be the only place where some extra training might help. I would absolutely recommend.

It took 4 months to get a dental appointment. During the 4 months of waiting I received…read moreintermittent harassing phone calls from their automated dialer. After I drove 2 hours to get to the appointment I was turned away for being 10 minutes late. I brought my Native card to show them but the manager didn't care he said they accept everybody. 1 star

Reschedules and reschedules. No respect for their clients or their calendars. Disrespectful on the…read morephone. If you value your time, do not come here.

Dr Eastman is hands down the best doctor around. He is patient and kind, he gives his patients the…read moresupport they need to succeed. I appreciate you Dr Eastman. Thank you for being there for me.

I absolutely love Dr. O'Shea and staff. She has been my primary since I moved up in 2014. So…read morelucky to have an amazing local Dr. in our community. She's always a calming presence during our visits and she's very caring. Highly recommend.