Parking is a nightmare here! Came in for my appointment and staff was really pleasant! I really…read moreenjoyed my doctor visit with the ENT And audiologist!

I came here for my first COVID-19 vaccine, and MUSC has the process down. Signs tell you where to…read morego, and the desk is staffed that you don't have to wait to check in. I arrived to my 2:40 PM appointment about five minutes early. As soon as I checked in at the desk, the receptionist directed me into an exam room to get my shot. The nurse, Norine, was upbeat and positive. She asked a few questions- the usual consent to receive the vaccine, and that I had not tested positive for COVID recently or received antibody treatments. Norine said she'd been giving COVID-19 vaccines every day since February, and she was a pro. I barely felt the needle. My second appointment is in three weeks, as I got the Pfizer vaccine. I waited for 15 minutes before leaving, which is standard for COVID-19 shots. There are no magazines in the waiting room, so if you don't want to be on your phone, take a magazine or book. Parking is free in the large lot, and I only spent about 20 minutes total (shot + wait) here. The one side effect I experienced was soreness at the injection site, for about a day. The only thing that could've improved my experience would be a fun band-aid or a sticker, but alas, I got a shot of hope for returning to normal in the future.

Visited once after a head CT scan following an accident found an anomaly. Dr. Hughes was…read moresuper-nice and explained everything well, and listened to my questions and answered them thoughtfully. He wanted a follow-up MRI to get more detail to determine what the problem was and when I asked if I could have it done closer to home (1.5 hr drive to his office), he readily agreed and said he'd call me with the results so that I wouldn't have to drive all the way back to Mount Pleasant. Very nice. The receptionist however is another story. Every interaction I've had with her has been negative, as she's been rude , dismissive and condescending. As a patient with a history of cancer, anxiety and depression, and now dealing with an anomaly spotted in a brain scan, the last thing I want to have to deal with in the doctor's office is a bad attitude from a receptionist.

This office has the worst back office system I have ever experienced and I am the caregiver for my…read morefather, my uncle, and my own experiences as a 74 year old. Communications are difficult at best and practically invisible. My script was miswritten and I got no response for a correction. I made an appointment for my doctor and found that I was meeting a PA when I arrived. The only help for my pain was to increase gabapentin and see a pain management doctor. I have been going to this office for 9 months for pain and I am no closer to ending the pain than I was 9 months ago. I suggest replacing the office manager who puts patients first and not the bottom line.

Clean facility and great doctors. We had tried 3 Neurologist in Savannah but all were lacking…read more When we called our Neurologist in Ohio, he told us about the neurology and neuroscience department at MUSC. It is worth the 2.5 hour drive to see Dr. Edwards and Mary Catherine Gill. Both are excellent and their help has been amazing.

I recently had an appointment with a neurologist at MUSC…read more Before my appointment, the receptionists were thorough in explaining where to park and how to access the neurology floor. (Parking in the tower is $3 with an appointment.) On the date of my appointment, the receptionists were kind and caring. The neurology floor lobby is freshly updated, modern, spacious, and clean. The nurse and neurologist spent an adequate amount of time with me to truly hear my concerns before developing a plan. So far, I am impressed with MUSC's neurology.

I wish I could provide a five star review for MUSC Neurology department - sadly, I cannot and will…read morenot. My personal experience with the Nurse Practitioner, Katie Smith, was positive but I cannot say the same for many on her staff. Instead of keeping me up to date and informed in a timely on my tests results, along with, providing accurate information, weeks would go by without a returned phone call. When I could get someone on the phone they were more often than not, unapologetic and rude. My requests for basic info re: my care went unanswered for weeks on end - not a returned phone call or email. Imagine being unable to reach anyone at your physicians office when you are in pain and need medication or would like test results and you are told "someone will get back to you" and, yet, no one does. I was warned that MUSC Neurology was difficult to deal with - I wish I had listened - It would have saved me alot of stress. Bottom line: I felt unimportant and that I was a bother --my needs were not a priority.

NO bedside manners! He doesn't give you respect or his attention to you and only you. Came in with…read morea phone on his ear and it spiraled from there.

West Ashley (Tobias Gadson address): Incompetent, non-responsive and rude staff. Used their…read morepatient portal to try and correct errors in their data base regarding patient's name, address, etc. Patient's name was misspelled, the number of the street address was wrong, the name of the street was misspelled, and the zip code was wrong. I submitted the "proposed" correct information and the website portal told me the Office would review my recommended changes and if they approved, they would make the changes. Never heard back from anyone. That was mid-2022. The information is still incorrect (Oct 2024).

I have been suffering with chronic migraines & chronic pain since I was 12 (26 years now). I've…read moregone to Mayo Clinic, a headache specialist in Charlotte and dozens of other specialists. My neurologist recommended Dr. Bowen for when my regular migraine/pain meds don't work and I couldn't be happier! He and his staff go above and beyond. Dr Bowen has even come in on a holiday just so I wouldn't have to go sit in the ER. It's such a relief to find a provider that actually listens without judgement!!

I have tried everything, including trip to Mayo Clinic, for my chronic pain from psoriatic…read morearthritis fibromyalgia, and gastroparesis. I was dealing with severe depression from all of the pain and no one being able to help from the pain when I therapist recommended ketamine treatments. I was a little skeptical about it all at first, but after one treatment I had hope again. The staff is sincerely Caring and helpful!

I have been taking my two grandchildren to Network Neurology for 5 years, Both of my Grandsons have…read morehad a very rough start in life. They were both born addicted and I was told they would always have emotional and learning problems that would plague them the rest of their life. I sought out to create an environment that included surrounding the boys with the best professionals I could find. I used a holistic approach that included establishing very strong relationships with their teachers , resource teachers, pediatrician and neurologist. They have all become family to me. Even though there has been a short periods of time when the Network Neurology practice was going through a turbulent time, I chose to continue to stay the course. and maintain or believe in Dr. Turner and his brain mapping methods. I am thankful I did. My grandsons have come a long way and Dr. Turner's Network Neurology practice has played a major role in the boys journey to overcome their challenges. It's all about surrounding yourself with people you believe in, working hard together and staying the course.

By all means... please go somewhere else. My child was a patient here and then I found out some…read moredisturbing things about the doctor and his staff who try to cover up why the doctor was no longer available for many weeks. The customer service here was also absolutely HORRIBLE once they lost Jo and Laura, especially from the front office and the main office lady Jan. It is also such a shame that I heard Matt has now left as well. He was the best tech that treated my daughter.