So, I first started out with Kindercare with my first child when I lived in the Pikesville area. LOVED IT!
Since then I have moved, and had two children attending Kindercare. My 8 month old son, and my 4 year old daughter.
First, I will start with the daycare center itself. This center is one of the older models, so it doesn't look as nice on the outside as some of the newer build Kindercares. (Not THAT big a deal) Not a fan of the director. She comes to work dressed inappropriately. There is a time and place for the low cut shirts... working with small children not being one of them. All the teachers are overall nice people however, due to the lack of leadership from director, they fail to meet the daycares polices.
Most of the problems we faced were in the infant room. They said all teachers are qualified to be in there, but then when they were caught breaking important rules, they were defended by the fact that they are not used to being there. For example, on the refrigerator there is a sign that they display with a list of rules. One of them being that when a bottle comes out of the refrigerator it is NOT to go back in. (basic bottle feeding facts that all parents/teachers should know) Well, one day we went to pick my son up and the teacher said that she heated his bottle and gave him some. He didnt drink it all so she put it in the fridge, and said, "He may want the rest now."
Other rules that are constantly broken:
1. Teachers and director caught NUMEROUS times not wearing the booties. Even with three signes posted outside door, and after two calls to cooperate. The director claimed that she would just forget....
2. Teachers constantly caught feeding babies thier bottles in high chairs and just texting away. Then would see us walk in and try to hide it.
3. They said they would buy matting to help make the floors softer for the little ones when they start crawling and bought on small padded mat. (like they are only going to stay in that one spot all day?!)
As for the toddler room... Hasn't been as bad. There was one older teacher we overheard a couple times yelling at kids for not good reasons instead of just talking to them.
Overall, this center could be much better. I feel that the staff doesn't not follow the rules, because the director does not lead by example. We paid a great deal of money for our kids to attend, and felt diappointed. read more