I wish I could give this place less than one star! The customer service was absolutely terrible. The employees were rude, disrespectful, and completely unprofessional.
My mom politely tried to ask the cashier a question, but the cashier completely ignored her. When she finally acknowledged my mom, she rudely snapped, "What?" and rolled her eyes at her. That kind of behavior is completely unacceptable, especially toward someone who was simply trying to ask a question.
To make matters worse, the employees also accused my son of playing with the balloons and putting his mouth on them. I found the way they handled the situation upsetting and unnecessary.
There is absolutely no excuse for treating customers with such disrespect. Basic manners, kindness, and common courtesy should not be too much to ask for.
Management seriously needs to address how their employees interact with customers. No one should walk into a business and be made to feel unwelcome or disrespected. I was extremely disappointed with our experience and will think twice before ever returning. read more